Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... See more
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James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
24-26 Argyll Arcade, G2 8BA, Glasgow, United Kingdom
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Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.

Reply from James Porter & Son
Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.

Reply from James Porter & Son
I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service

Reply from James Porter & Son
Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold
Thanks so much

Reply from James Porter & Son
Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.

Reply from James Porter & Son
A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.

Reply from James Porter & Son
Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.

Reply from James Porter & Son
The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.

Reply from James Porter & Son
this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again

Reply from James Porter & Son
I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)

Reply from James Porter & Son

Reply from James Porter & Son
Superb experience from start to finish, I have brought 2 x watches from them recently and I am utterly impressed. I delt with Claire both times, she's fanatastic. I highly recommend James Porter & Son. Regards, Peter
Perfect pre purchase phone conversation and faultless on line purchase.

Reply from James Porter & Son
Fantastic company, they answered questions I had in a timely manner. Earrings are very pretty & comfortable.
I ordered a Seiko Presage watch and it was the first time I've used James Porter & Son. I was really pleased with the sale price of the watch. I ordered it lunchtime on Friday and it was delivered on Saturday morning by Royal Mail Special Delivery, amazingly fast! It was packaged well and really nicely wrapped. James Porter & Son clearly care about their customers and take pride in their work. 5+ stars all around and would happily use them again.

Reply from James Porter & Son
The personal touch with friendly and efficient service. On line sale, two days from placing order to receiving watch.

Reply from James Porter & Son
Despite it being a sale item the price which brilliant (50% off) .The online service was brilliant.
The watch arrived on time and extremely well packaged and with real thought and care, better than I wrap my own Xmas gifts for family tbh.
I was really happy with the my purchase and would definitely buy from them again.

Reply from James Porter & Son
Fabulous customer service provided by Claire. I live in the United States and was looking for a very specific watch only sold in England. James Porter didn't have the exact model on hand. Claire secured the specific model from the manufacturer and shipped it to California for me. Most impressive was her timely updates, keeping me informed of all steps and timing. I could not be more pleased with her assistance and professionalism. 5 stars!

Reply from James Porter & Son
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