James Douglas Reviews 12

James Douglas manage a number of properties on behalf of my son and I and the experience has been first class. Big shout out in particular for Chloe (Peachey) who has provided an excellent service when we have needed things sorted. Thank you Chloe, you are a star!

Appointment was booked quickly and agent arrived promptly
Our agent ethan coombes was very knowledgeable about the property and the local area. He really made me feel at ease and came across in a trustworthy way, he was pleasant and assertive without any pushy tactics.
It really was a pleasure to deal with him and helped us make the final decision to buy the property. I really would recommend ethan!

Very attentive communication from Adam. Was phoned on the same day I made an enquiry to book a showing. Agent was well-versed in the nature of the property, and was happy to follow-up with further options in our price range.

Can highly recommend Tony and the team at Newport. They gave fantastic customer service to me selling my Aunt's flat, found a buyer straight away, communicated on a regular basis so I knew what was going on with the sale throughout and was always caring. Thank you

Communication throughout was great, it was a difficult and protracted sale and Charmaine Thomas in particular was supportive and reassuring throughout. She worked above and beyond to resolve problems quickly and efficiently.Very impressed - thank you!

Alisha Payne was incredibly helpful and friendly throughout our property search. She responded extremely promptly and was very helpful. It felt like we were working with someone who genuinely wanted us to have a property that was right for us, rather than just trying to get us to rent a property for the sake of it. I really appreciated her friendliness and James Douglas will be my first port of call if renting/ buying in the area in future.

Alisha has been so helpful and efficient all the way through, I feel that she goes above and beyond to get the letting through as quickly as possible!

Alisha based at the Cardiff branch has been amazing. She ensured the whole process went smoothly, updating me regularly on the progress of my application for the property and responded promptly to any queries I had. Thanks again Alisha!

James Douglas Estate Agents in Pontypridd, South Wales were our letting agents and then helped us sell our rental property. We dealt mainly with Matthew Birt, who was efficient and friendly at all times. He conducted all viewings for us and provided regular information on progress and we valued his advice and guidance in the sales process. He was ably assisted by Levi, and Kelsey, who negotiated the sale for us. Finally, Susannah Lewis, who was our dedicated Sales Progressor, also kept us informed and assisted us as the sale progressed. We were very pleased to get completion of the sale in just over two months. Thank you and well done one and all.

Worst agency. At first they say student friendly but need a UK home owner guarantor with more than £50000 a year which is ridiculous.
Secondly, my agreement ended on 3rd November and deposit still not returned after 2 months. Landlord asking for charges which is stupid and does not make sense.
Will not recommend anyone going to this agency and taking any house as the process is very bad!!!

Great support from our agent (Levi) who did a lot of legwork in finding out information, answering questions and additional viewings.