Sheppardandbear Reviews 7

I can’t speak highly enough of the service I received from Gavin and Nicola at Sheppard & Bear. From the very first conversation through to completion, they were professional, proactive, and genuinely invested in achieving the best outcome for me.

Selling a house can be a stressful process, but Gavin and Nicola made it feel seamless. Their communication was exceptional throughout – always keeping me informed, responding quickly, and offering clear, honest advice at every stage. I always felt confident that everything was being handled with care and expertise.

What really stood out was their personal approach. They weren’t just “doing a job” – they truly cared about the sale and went above and beyond to ensure everything progressed smoothly. Their attention to detail and commitment to delivering results made all the difference.

Thanks to their hard work and dedication, my house was sold successfully, and I couldn’t be happier with the outcome.

If you’re looking for an estate agent who is professional, reliable, and genuinely goes the extra mile, I would highly recommend Sheppard & Bear!

After six stagnant months with another agent and constant pressure to drop our price, switching to Gavin at Sheppard and Bear was the best decision we made. Gavin’s approach is a masterclass in how estate agency should be: he spent time perfecting our marketing, and the results were instant. We went live on Boxing Day and sold by January 12th!
​What sets Gavin apart is his integrity and values. He isn't just about the sale; he offers a truly personal, "people-first" service. He guided us into our forever home with expert advice, constant updates, and a level of honesty that is rare to find. No question was too small, and his support made the entire process feel easy.
​A special thanks to Nicola for her lovely help with a seamless key handover. From the stunning photography to the congratulatory call minutes after completion, the professionalism at Sheppard and Bear is second to none. If you are serious about selling, I cannot recommend Gavin highly enough!

We had a brilliant experience with Gavin from Sheppard & Bear from start to finish.

After a rocky few months with another well-known estate agent in Cardiff, poor communication, sales falling through, and an all-round frustrating experience, working with Gavin was night and day in comparison. From the very beginning he kept us fully in the loop, turned up on time to value the property, and took the time to properly understand our situation.

The marketing was also a huge step up. The photos and video were arranged quickly and were head and shoulders above what we’d previously had.

As a result, we had a handful of viewings, accepted an offer, and moved forward with the sale smoothly. We complete tomorrow and honestly, it’s been a breeze.

A genuinely brilliant experience, which you don’t hear very often in property these days.

Thank you, Gavin. We couldn’t recommend you enough.

We were Gavin’s 1st clients. He was very professional start to finish. Always on hand to guide us and keep us updated. Would highly recommend. Wishing you every success for the future. Thanks Andrew and Sue

Gavin is an incredible agent, always on hand to reassure us through a very challenging property chain, he is highly experienced, professional, friendly and supportive, we are so grateful for his hard work for us and have no hesitation in recommending him!

Gavin at Shepard and Bear was absolutely brilliant. He was friendly, supportive, and always on hand to guide us through the process, which made selling our home feel so much easier and far less stressful. We’re incredibly grateful for all his hard work and wouldn’t hesitate to recommend him.

Amazing that Gavin is branching out on his own with Sheppardandbear . In the last few years he has sold 2 properties for me - 1 sold within 48hrs for more than the asking price & the other within a few weeks for the asking price all due to his knowledge of the market , professionalism , marketing skills & being involved in every step of the process . The trust instilled by Gavin makes the process a lot easier . I have recommendeded Gavin to a few friends who have had their properties sold within a decent timescale too . I’m sure the success of Sheppard and Bear , with Gavin at the helm will become second to none . There is no one else I would contemplate using for all property matters . If I could give 6 🌟 I would .