Jacobs & Dalton Reviews 

359
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and incredible softness of the sheepskin products, noting that they are extremely comfortable and warm for everyday use. People also note the remarkably fast delivery times and very reasonable prices, making these items an affordable alternative to other luxury brands. Some reviewers were not happy with color variations, mentioning that items occasionally arrived in unexpected shades that differed from what was pictured. Additionally, a few consumers noted minor fitting challenges with specific styles, though the overall satisfaction remains very high across purchases.

What people talk about most

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the remarkably soft... See more

Delivery service

Consumers find delivery service to be positive, highlighting consistently fast shipping times and orders... See more

Price

Customers consistently note positive experiences with price, frequently highlighting exceptional value... See more

Order

Users describe positive interactions with order, highlighting the simple and easy ordering process along with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(359)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Great company.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for this lovely review! We’re thrilled you’re enjoying your clogs — especially the cosy sheepskin and generous soles 🤍 And we’re so glad the packaging added to the experience too. Your support truly means the world to our small team.

Rated 1 out of 5 stars

Good service but disappointed

Good service but, slippers awful..as if they were for the wrong feet. shame as pleased with other purchases from you but definitely asking..waiting for refund on these men’s sheepskin slippers.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Hi there,

Thank you so much for taking the time to share your feedback. I’m really sorry to hear that the fit of the men’s slippers wasn’t quite right, we know how disappointing that can be, especially when you’ve previously been happy with our products.

I’ve taken a look in our system and can’t see a return request linked to your email just yet. When you get a moment, would you be able to let us know that you’ll be sending them back? Once the slippers arrive with us, we’ll process your refund straight away, and the funds will reflect in your account within 3–5 working days.

If you’d like to try a different style or need help with sizing in future, we’re always more than happy to assist 🤍

Kind regards,

Rated 5 out of 5 stars

Buy British boots

Wonderfully comfortable products, beautifully made, top quality yet not expensive and their staff respond and communicate so quickly to any queries you may have.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re truly delighted to hear that you’re enjoying the comfort and quality of your pieces, that means everything to us. We take a lot of care in ensuring our products feel as good as they look, and it's wonderful to know our customer service made your experience even smoother.

If there’s ever anything else we can help with, we’re always here 🐑✨

Rated 4 out of 5 stars

Love this company...

Love this company.... Good products occasionally special offers or discount is good practice. Quick and responsive team.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re so glad to hear you’ve had a great experience with us, and yes, we agree, a little special offer every now and then is always a treat! Our team is always here if you ever need help or advice, so please don’t hesitate to reach out.

We appreciate your support more than you know 🐑✨

Rated 5 out of 5 stars

Comfy boots

Eveything was made easy for ordering, the boots arrived quick and packaged well. The boots are lovely and comfy and will order again.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re so pleased to hear your order arrived quickly and that you’re enjoying your new boots, comfort is what it’s all about!

Your support means the world to our little Yorkshire team, and we’d be delighted to welcome you back again soon 🐑✨

Rated 5 out of 5 stars

Warm comfortable and good quality

Good quality, best on market for price comparisons to other products that are the same.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your review 🤍
We’re really glad to hear you’ve found the quality and value to be spot on, we put a lot of care into making sure our products are beautifully made and fairly priced.

Your support means the world to us 🐑✨

Rated 4 out of 5 stars

Lovely company to buy from

Lovely company to buy from. Boots were sent in their own shoe bag (very handy for packing). My second pair of boots, this years are slightly looser, maybe the fleece is slightly less fluffy. They’re still cosy, and great value.

27 October 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for taking the time to leave a review 🤍
We’re delighted to hear this is your second pair with us, that really means a lot! And yes, the shoe bags are perfect for storing or travelling with your boots 🐑✨

Regarding the fit, natural sheepskin can vary slightly in density from batch to batch, which may be why this pair feels a touch looser at first. The good news is that the fibres tend to settle and mould beautifully to your feet with wear, so they should feel even more snug and cosy over time.

We’re really grateful for your continued support, it truly keeps our small team going. Thank you again 🤍

Rated 5 out of 5 stars

Excellent quality, cosy slippers

Excellent quality, cosy slippers at a modest price

30 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re thrilled to hear you’re enjoying the comfort and cosiness of your slippers, and that you feel you’ve found great value too!

If you ever need anything or have any questions, we’re always here to help.
Enjoy every cosy step 🐑✨

Rated 5 out of 5 stars

Beautiful products

Beautiful products. I have return d to this company for sheepskin rugs and a second pair of boots. Stunning quality and quick delivery (well wrapped).

Thank you again J&D!

28 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re so grateful you’ve returned to us, it means the world to know you’re enjoying your rugs and boots 🤍
We take a lot of care in sourcing and packing each piece, so hearing that they’ve arrived beautifully and quickly truly makes our day.

Thank you again for your support, we hope your home stays extra cosy this season! 🐑✨

Rated 5 out of 5 stars

Fantastic company & lovely customer service when I called…

Lovely customer service when I called them with a query. Speedy delivery & quality boots as always. I've had boots from Jacobs & Dalton in the past, never had a problem with them, sizing for me is spot on...Great company & boots are soft & snug so I have toasty toes when I'm out & about.

20 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

This made our day, thank you 🤍
We’re delighted to hear the fit and comfort have been perfect for you, and we’re so glad our team could help with your query too.
Wishing you many cosy adventures in your boots! ✨

Rated 5 out of 5 stars

Fabulous quality rugs really pleased…

Fabulous quality rugs really pleased with my purchases. Superb fast delivery too. Highly recommend this company.

21 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍 We’re delighted to hear you’re pleased with your rugs, and it’s wonderful to know they arrived quickly too. Your recommendation means the world to our small Yorkshire team 🐑✨

Kind regards,
The Jacobs & Dalton Team

Rated 5 out of 5 stars

Absolutely fantastic

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic product at an incredibly good price and with fantastic customer service. My boots are better quality than any other sheepskin boots I’ve seen. I’d thoroughly recommend buying from this company.

18 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review, your kind words truly mean a lot to us 🤍 We’re thrilled to hear you’re so happy with your boots and that they’ve exceeded your expectations. Our team takes great pride in crafting high-quality sheepskin products and offering the best possible service, so it’s incredibly rewarding to know that shines through.

We’re so grateful you chose to give us a try, wishing you many warm, cosy steps ahead in your new boots 🐑

Rated 5 out of 5 stars

Brilliant short sheepskin boots

Brilliant short sheepskin boots. Flattering fit (they don’t sag open above your ankles) and so cosy I don’t need socks. Also around half the price of other makes. Highly recommended!

10 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍 We’re so happy to hear you’re loving your short sheepskin boots, the fit and cosy warmth really do make them a favourite! It’s wonderful to know you’re finding them as flattering as they are comfortable 🐑✨

Rated 4 out of 5 stars

Great site, products and prices.

Great site, easy to use and first rate products at a reasonable price. Highly recommend!
I bought a pair of bootee slippers that are so soft and extremely comfortable.
I also purchased the Curly Wool Sheepskin Pad, ten out of ten for a very well made item, lovely soft, deep wool, we use it for the dog and as a seat pad in our campervan, perfect!

9 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review 🤍 We’re thrilled to hear how much you’re enjoying both your bootee slippers and your curly wool pad, it sounds like they’ve found the perfect homes (we love that it doubles as a dog and campervan pad 🐾🚐)!

We truly appreciate your kind words about our site and products, it means the world to our small Yorkshire team.

Rated 5 out of 5 stars

Moccasins and Clogs

We have just received our slippers and are extremely pleased with both. My husband’s blue moccasins fit perfectly and are so well constructed with a durable sole.
I love my green slipper/clogs which are also supper comfy and beautifully produced. They are such good value and I will definitely order from you in the future.
Thank you also for the helpful, personal customer service
Thank you

14 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review 🤍 We’re absolutely delighted to hear that you both love your slippers, the blue moccasins and green clogs are such cosy favourites! It means so much to know you appreciated the craftsmanship, comfort, and our customer service too.

We truly value your kind words and can’t wait to welcome you back again soon 🐑✨

Kind regards,
The Jacobs & Dalton Team

Rated 5 out of 5 stars

EXCELLENT COMPANY

This is an excellent company with quality products and a 5 star customer service. It is a pleasure to deal with them and they deserve to thrive and do well.

10 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review 🤍 We’re truly grateful for your kind words and support, it means the world to our small team. Knowing that you’ve had such a positive experience with both our products and service really makes our day. Thank you for taking the time to share this and for cheering us on 🐑✨

Rated 5 out of 5 stars

Very nice product.

26 September 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your kind review 🤍 We’re so happy to hear you’re pleased with your purchase!

Rated 5 out of 5 stars

High quality British product & cosy too!

Wanted a snuggly pair of suede clogs to slip into for Autumn as don’t quite feel ready to wear shoes and socks: these are just perfect! Cosy, comfortable, and great quality. Beautiful colour that was just the Autumnal vibe I was after too. The best part ? Great price for something so good. Quick dispatch and goods comms about the progress of my order.

1 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review 🤍 We’re absolutely delighted to hear your clogs are the perfect autumn companion, cosy, comfortable, and just the right seasonal shade! It’s lovely to know you’re happy with the quality, service, and value too. Enjoy every snuggly step this season 🍂🐑

Rated 5 out of 5 stars

Fabulous products at great prices

Bought 2 rugs for my kitchen benches. They are fabulous ! Super impressed. Great quality and delivered the day after I ordered. Lovely choice of products. Their slippers are amazing too 😍

7 October 2025
Unprompted review
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you so much for your wonderful review 🤍 We’re absolutely delighted to hear you’re loving your rugs, and that they arrived so quickly! It’s lovely to know you’re enjoying our products (and our slippers too 😍). Your kind words mean the world to us!

Rated 5 out of 5 stars

Fantastic slippers

Fantastic slippers. So comfortable
And the customer service was amazing
Thank you

29 September 2025
Jacobs & Dalton logo

Reply from Jacobs & Dalton

Thank you for such kind feedback 🤍 We’re thrilled to know you love your slippers and had a great experience with our customer service team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look