Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more
Company replied
I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more
Company replied
Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more
Company replied
Company details
Written by the company
Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.
Contact info
Jacobs Building, YO7 3HE, Dalton, United Kingdom
- 01845578951
- Sales@jacobsanddalton.com
- jacobsanddalton.com
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re really glad to hear you were happy with the price and delivery, and we hope your purchase keeps you wonderfully cosy all winter long 🤍
Reply from Jacobs & Dalton
Thank you so much for your review! We’re really glad to hear everything was as expected and that you’re pleased with your purchase 🤍
Reply from Jacobs & Dalton
Thank you so much for your kind review 🤍 We're so glad you’re happy with the quality and speedy delivery! We really appreciate your support and hope you enjoy your purchase for years to come 🐑✨
Excellent
Unfortunately I needed to return the slippers I ordered as not right for me but a very positive customer service experience from purchase to refund. Fast despatch, kept informed of progress throughout, pleasant communication with customer services, prompt refund. Efficient and trustworthy company.
6 November 2025
Reply from Jacobs & Dalton
Thank you so much for your kind words 🤍 We're really sorry the slippers weren’t quite the right fit for you, but we’re delighted to hear you had such a positive experience with our team. Your feedback means a lot — we always want returns to be as smooth and stress-free as possible. We hope we can help you find the perfect pair next time 🐑✨
Great service
Very easy to order and delivery came within a couple of days. Totally exceeded my expectations
6 November 2025
Reply from Jacobs & Dalton
Thank you so much for your kind words 🤍
We’re thrilled to hear your order arrived so quickly and that it exceeded your expectations! Your support means the world to our small Yorkshire team 🐑✨
Lovely Slippers
I was so pleased with the pair of slippers purchased a couple of years ago I just bought two pairs (one for my wife and one for her friend).
5 November 2025
Reply from Jacobs & Dalton
Aw, thank you! Returning customers truly make our day 🤍 We hope your wife and her friend enjoy their slippers just as much as you enjoyed yours. Sending lots of cosy from Yorkshire! 🐑💫
Excellent service for delivery and customer service provided a rapid response to my querying
Excellent service and great customer service on my query. The item is a Christmas gift and hopefully will be changed if the clogs do not fit
4 November 2025
Reply from Jacobs & Dalton
Thank you so much for your kind words! We’re really glad to hear delivery was quick and that our team could help with your query. We hope the clogs make a lovely gift, and absolutely, if the size isn’t quite right, just let us know and we’ll be more than happy to help with an exchange 🐑✨
Touch of class
Perfect, using them for seating on my dining bench. Adds a touch of luxury.
3 November 2025
Reply from Jacobs & Dalton
Thank you so much for your review! We’re delighted to hear the sheepskin pads are adding a touch of luxury to your dining bench, that cosy texture makes such a difference, doesn’t it? 🐑✨
We really appreciate you choosing our small Yorkshire business 🤍 If you ever share a photo, we’d absolutely love to see it!
Great experience
Next day delivery, really happy with the quality of the boots and only a fraction of the cost of a well known brand and honestly not lower quality at all. Will definitely buy from here in the future.
3 November 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re thrilled to hear your boots arrived quickly and that you’re happy with the quality, that means the world to our small team here in Yorkshire 🐑✨
We love being able to offer beautiful, long-lasting sheepskin without the big-brand price tag, so your feedback honestly made our day.
We’d be delighted to welcome you back again whenever you’re ready for your next cosy pair 🤍
Placed my order kept informed
Placed my order kept informed
Delivered early
Great quality very pleased with my clogs size colour and great quality
First class
3 November 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re so glad to hear everything arrived smoothly and that you’re loving your clogs, the fit, the colour, the quality, all just right 🐑✨
Your support means so much to our small Yorkshire team. Enjoy the cosy comfort! 🤍
Excellent quality and service
Excellent quality and service, would definitely buy again with them
22 October 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re really happy to hear you’re pleased with both the quality and the service. It means the world to our small Yorkshire team 🐑✨
We’d be delighted to welcome you back again whenever you’re ready for something cosy 🤍
Exactly what my wife wanted quality and…
Exactly what my wife wanted quality and well made
3 November 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re so pleased to hear the slippers were just what your wife was hoping for 🤍
It means a lot to us that you’ve chosen to support our little Yorkshire company, and we’re thrilled to know the quality and craftsmanship hit the mark.
Wishing her many cosy days ahead 🐑✨
AMAZING
I have 4 pairs of boots from Jacobs and Dalton and they are amazing!! Super warm and comfy...and so much cheaper than the other known brand. Love love love!! Next day delivery aswell!
6 November 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for this amazing review, it absolutely made our day! 🥰
We’re so happy to hear you’re loving your boots (all four pairs! 😍) and that they’re keeping you cosy. We take a lot of pride in offering high quality without the big-brand price tag, so your feedback means the world to us.
Thank you for supporting our little Yorkshire business 🤍
We’ll always be here when you’re ready for pair number five! 😉🐑✨
Don't buy sheepskin boots
Don't buy sheepskin boots, they look ok, but they are really basic, made in China, you'd probably find them for £20 top. They even come in a transparent plastic bag, no box, and then into a branded fabric bag.
I wasn't expecting anything fancy for £50, but at least some sort of decent footbed, which instead is totally flat. The lack of support makes your feet slide sideways and it all becomes a mess.
On top of this, returns are not pre-paid, so I had to pay for the postage.
Really disappointed. I would not buy anything ever again.
6 November 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for taking the time to share your feedback, we’re really sorry to hear that your boots weren’t the right fit for you. Comfort and quality are at the heart of what we do, so it’s important to us that you feel heard.
To clarify, our sheepskin is sourced here in the UK from certified suppliers. A portion of our products are then handcrafted at specialist partner facilities overseas. This allows us to maintain both the craftsmanship standards we’re known for and an affordable price point, without compromising the quality of the sheepskin itself.
We choose to package our footwear in reusable fabric bags as a more sustainable alternative to disposable shoe boxes, but we completely understand that preferences vary.
Regarding the fit: our classic sheepskin boots are designed with a soft, natural footbed that molds to your feet over time. However, every foot is different, and it sounds like this particular style wasn’t the best match for your needs. We appreciate you sharing this, as it helps us improve our product guidance.
On returns, we currently don’t offer prepaid labels unless there is a fault, though we do refund your original shipping cost along with the products you return which we believe is more than fair.
We’d really like the chance to make this right, whether that means helping you find a style with more structure, or ensuring your refund is processed smoothly. I see in our email communication you have opted to return the shoes for a refund, which I will make sure is done as soon as your return arrives safely. 🤍
Thank you again for your honest review, we truly appreciate it.
Kind regards,
Jacobs & Dalton Team 🐑 ✨
It has been my order from your…
It has been my third order from your company and i love quality of goods and delivery speed…thank you Eve
31 October 2025
Reply from Jacobs & Dalton
Thank you so much, Eve! We truly appreciate your continued support, it means more than you know 🤍 Enjoy your new items!
Love this little company
Love this little company. Swift dispatch of items. Great quality. I’ll be back.
30 October 2025
Reply from Jacobs & Dalton
Thank you so much for your lovely review 🤍
We’re so happy to hear you’ve had a great experience with us, swift delivery and quality are things we really pride ourselves on.
It means the world to our small Yorkshire team to know you’ll be back. We’ll look forward to welcoming you again soon 🐑✨
Third pair of these!
Third pair of these - great as house slippers in a draughty old house!
30 October 2025
Reply from Jacobs & Dalton
Thank you so much for your continued support 🤍
We’re absolutely delighted to hear these are now your third pair! They really are perfect for keeping cosy in a chilly home, that sheepskin warmth is hard to beat.
It means the world to our small Yorkshire team to have customers return to us again and again. Thank you for being here 🐑✨
A beautiful pair of boots the fit is…
A beautiful pair of boots the fit is great the sheepskin lining makes makes them very cosy
Ordering was easy delivery very fast the packaging was superb it reflects the quality of the boots I’m very happy to recommend.
4 November 2025
Unprompted review
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re thrilled to hear the boots are a perfect fit and that you’re enjoying the cosy sheepskin lining, that’s exactly what we love them for too 🤍
It’s wonderful to know the ordering and delivery experience felt smooth and that the packaging reflected the care we put into our products. Your recommendation truly means the world to our small Yorkshire team.
Wishing you many warm and comfy steps ahead! 🐑✨
Lovely stuff
I bought a pair of sheepskin boots and a short pile rug. All lovely. My cats have decided the rug is now theirs.
27 October 2025
Reply from Jacobs & Dalton
Oh we know that story all too well! 😄 The moment a sheepskin enters the house, pets immediately claim it as their throne. So glad you’re happy with your boots and rug, thank you for your lovely review 🤍
Reply from Jacobs & Dalton
Thank you so much for your lovely review! We’re so glad to hear you’re happy with the slippers and that delivery was nice and quick 🤍 Enjoy every cosy step!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.