Jackpota Reviews 8,249

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 6,342 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its engaging games, attractive bonuses, and the overall fun experience it provides, often highlighting the quality of the product and the user-friendly interface. Many appreciate the fast and smooth payouts, with some noting that winnings are received quickly and without issues. The website and app are also highly regarded for their excellent layout and ease of use, making it a preferred choice for many players. However, some people were dissatisfied with payment processes, experiencing difficulties with depositing winnings back to debit cards or facing account restrictions and lockouts due to verification issues or perceived multiple accounts. A few other people also felt that the approval for redemptions could be faster, and some even reported issues with not being able to cash out winnings, leading to concerns about the site's reliability.

What people talk about most

Product

Consumers find the product to be positive, with many expressing satisfaction with the variety and fun of the... See more

User experience

People report positive experiences with user experience, finding the platform entertaining, relaxing, and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting fast payouts... See more

Website

Reviewers highlight positive aspects of the website, with many considering it the "best platform out" and... See more

Application

Customers had positive experiences with the app, with many considering it their favorite due to the enjoyable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love Jackpota! I’ve hit the jackpot thats optional to opt into with each spin and I’ve NEVER been that lucky ever! I’ve hit and was able to cash out numerous times compared to other platf... See more

Company replied

Rated 5 out of 5 stars

“I was recommended Jackpota because it has great games, attractive bonuses, and fairly fast payouts. The platform works well on mobile, and many people use it as a sweepstakes-style online casino opti... See more

Company replied

Rated 5 out of 5 stars

Games are fun, and so far the payouts have been nice. The only issue I have is the same issue I've had with other gambling sites, the inability to deposit the winnings back on to my debit card. Instea... See more

Company replied

Rated 5 out of 5 stars

It’s a real casino… just like any other casino you bet big you get big payouts and if you bet little you get medium payouts… been playing about 2yrs now and I have nothing bad to say but I one 545.00... See more

Company replied


Company details

  1. Gaming service Provider
  2. Online Casino or Bookmaker

Written by the company

Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.

🎰 Play, Have Fun, Win Real Prizes!

Written by the company

Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.

Free Sign-in Coins package

No Purchase necessary!

7,500 Gold Coins and 2.5 Sweeps Coins welcome package.

Contact info

Jackpota - #1 Social Casino in USA

🎰 Play, Have Fun, Win Real Prizes!

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

received my money vary fast and correct

received my money vary fast. customer service excellent.

3 June 2026
Jackpota logo

Reply from Jackpota

Hi amanda,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars
Jackpota logo

Reply from Jackpota

Hi Stormy,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars
Jackpota logo

Reply from Jackpota

Hi Kiel,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

EXCELLENT

Absolutely love and adore the hospitality

20 May 2026
Jackpota logo

Reply from Jackpota

Hi Tori,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

Great fun..

3 June 2026
Jackpota logo

Reply from Jackpota

Hi Nate,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 3 out of 5 stars

Need more progressive rewards for daily…

Need more progressive rewards for daily check ins, more opportunities for FREE SC and spins

3 June 2026
Jackpota logo

Reply from Jackpota

Hi Teresa,

Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.

Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.

We look forward to resolving this for you and improving your experience with us.

Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 4 out of 5 stars

Well winning over $300 in the same day…

Well winning over $300 in the same day is something I can say I didn't expect and to be honest, I don't have nothing bad to say although the redemption time is a bit sluggish and definitely need instant withdrawal as an option.

4 June 2026
Jackpota logo

Reply from Jackpota

Hi Travis,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

It's always a good experience and the…

It's always a good experience and the high priority feeling I have when customer service has to assist me with anything and great bonus so not really sure I have any bad experiences

3 June 2026
Jackpota logo

Reply from Jackpota

Hi Shawn,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars
Jackpota logo

Reply from Jackpota

Hi Emily,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars
Jackpota logo

Reply from Jackpota

Hi Justin,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

Good game and I love how they are fast…

Good game and I love how they are fast to redeem

6 May 2026
Jackpota logo

Reply from Jackpota

Hi LaJarvis,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 1 out of 5 stars

This app isn’t good

This app isn’t good

2 June 2026
Jackpota logo

Reply from Jackpota

Hi Demetrios,

Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.

Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.

We look forward to resolving this for you and improving your experience with us.

Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

I am happy with the games and enjoy…

I am happy with the games and enjoy playing on this site

2 June 2026
Jackpota logo

Reply from Jackpota

Hi Tina,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

Great game

Great great 👍

4 June 2026
Jackpota logo

Reply from Jackpota

Hi Roshanda,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

It was so awesome

It was so awesome

4 June 2026
Jackpota logo

Reply from Jackpota

Hi Johnnie,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

Website is great

The website is easy to use and there doesn't seem to be a huge wait time.

2 June 2026
Jackpota logo

Reply from Jackpota

Hi Angela,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

The games are very good and it has good…

The games are very good and it has good prices

3 June 2026
Jackpota logo

Reply from Jackpota

Hi Erika,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

Rated 5 out of 5 stars

Sweet 🎂 and tasty 😋

Shghhsjh
Luck on your day

2 June 2026
Jackpota logo

Reply from Jackpota

Hi Tabby,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.

Best regards,
Jackpota Customer Support

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