Absolutely love Jackpota! I’ve hit the jackpot thats optional to opt into with each spin and I’ve NEVER been that lucky ever! I’ve hit and was able to cash out numerous times compared to other platf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
“I was recommended Jackpota because it has great games, attractive bonuses, and fairly fast payouts. The platform works well on mobile, and many people use it as a sweepstakes-style online casino opti... See more
Company replied
Games are fun, and so far the payouts have been nice. The only issue I have is the same issue I've had with other gambling sites, the inability to deposit the winnings back on to my debit card. Instea... See more
Company replied
It’s a real casino… just like any other casino you bet big you get big payouts and if you bet little you get medium payouts… been playing about 2yrs now and I have nothing bad to say but I one 545.00... See more
Company replied
Company details
Written by the company
Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.
🎰 Play, Have Fun, Win Real Prizes!
Written by the company
- Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.
Free Sign-in Coins package
No Purchase necessary!
7,500 Gold Coins and 2.5 Sweeps Coins welcome package.
Contact info
Isle of Man
- jackpota.com
Jackpota - #1 Social Casino in USA
4.5
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jackpota
Hi Andrew
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Jackpot is a lot of fun...cool promos
Jackpot is a lot of fun...cool promos, free coins and great games. Bonuses are all fun to play and win!
3 June 2026
Reply from Jackpota
Hi MarlenaR,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Play responsible but enjoy the games and winning I did
The winning and the different games also great customer service
29 May 2026
Reply from Jackpota
Hi Deborah,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I Love Jackpota!
3 June 2026
Reply from Jackpota
Hi Yolanda,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I HAVE BEEN PLAYING FOR AWHILE NOW
I HAVE BEEN PLAYING FOR AWHILE NOW! BUT ON MAY 29TH I WON 600.00! I WAITED TIL MONDAY JUNE 1ST CHECKED TO SEE IF THEY HAD ALREADY PAID OUT! NO THEY HADN'T SO I WENT TO THE CHAT! TO MY SURPRISE THEY WANTED PROOF OF A CARD #1 ITS A VIRTUAL CARD #2 IT WASN'T EVEN THE CARD I USED TO PURCHASE WITH! WELL THEY ARE HELL BENT ON THE VIRTUAL CARD THAT DOESN'T HAVE OUR NAME IT JUST SHOWS THE NUMBERS EXP & CVV#! SO HOW DO I SHOW THEM SOMETHING I CAN'T! ANYWAY THEY AREN'T ASKING FOR THE CARD I USED TO PURCHASE WITH! I HAVE SENT THEM PICTURES OF THE APP USED WITH THE VIRTUAL & STILL NOT ENOUGH! BUT THAT'S NOT THE CARD THAT WASS USED TO PURCHASE WHEN I WON THE 600.00! THEY ARE HOLDING MY MONEY HOSTAGE!!!!! CAREFUL IF YOU WIN!!!! THEY WON'T PAY AT ANY GIVEN TIME!!!!!!! ALSO NEVER DID I HEAR FROM THEM! I HAD TO LOOK ON THE APP CAUSE I WAS WAITING FOR MY MONEY TO BE DEPOSITED! NO EMAIL OR TEXT OR ANYTHING ON THE APP ABOUT IT!!!!
29 May 2026
Unprompted review
Reply from Jackpota
Hi Cynthia,
We’re sorry to hear about the frustration and concern caused by your redemption verification experience.
To help protect our players and maintain a secure redemption process, additional payment verification may sometimes be required before a redemption can be completed. We understand that verifying a virtual card can be challenging when the card does not display a name or the usual card details.
We would like the opportunity to review your case further and help clarify what acceptable documentation may be provided for the virtual card in question. Please contact our Customer Support Team through our website with your account details and reference to your pending redemption so the matter can be reviewed.
We apologize for the inconvenience and appreciate your patience while this is being resolved.
Best regards,
The Jackpota.com Team
Slots hit really well when you 1st…
Slots hit really well when you 1st start playing them.. then none of them tend to pay out. It's like this on every casino site. Other than that my redemptions hit faster than expected.
3 June 2026
Reply from Jackpota
Hi Joshua,
Thank you for sharing your feedback. We’re glad to hear that your redemptions were processed faster than expected.
We understand how gameplay results can feel frustrating at times. Please note that game outcomes are based on chance and are not influenced by how long a player has been playing. While wins are never guaranteed, we remain committed to providing a fair and enjoyable experience.
We appreciate you choosing Jackpota and hope you continue to enjoy the platform.
Best regards,
Reply from Jackpota
Hi Jessie,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Tamara,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Temaine,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Dear Rolando,
Thank you for sharing your feedback and for recognizing Jackpota as an enjoyable platform.
We understand that not winning can be disappointing. Please keep in mind that game outcomes are based on chance, and winnings are never guaranteed. We encourage all players to play responsibly and within limits they are comfortable with.
We appreciate you being part of our community and hope you continue to enjoy your experience with Jackpota.
Best regards,
Reply from Jackpota
Hi Corey,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I'd like to say thanks
3 June 2026
Reply from Jackpota
Hi Brit,
Thank you so much for your wonderful review!
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Nina,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
I have not heard anything back from…
I have not heard anything back from Jackpota and I have sent over 22 letters since April 22, 2026. I am unable to play many games on your casino with little GC. I love your site, but discouraged by not seeing any results to my participation.
I hope to continue using but wish the SC could come soon.
3 June 2026
Reply from Jackpota
Dear Ann,
Thank you for your feedback and for your continued interest in Jackpota.
We’re sorry to hear that you feel discouraged while waiting for the results of your mail-in participation. Please note that mail-in requests are subject to review and processing in accordance with our Sweepstakes Rules, and credits are applied only to eligible requests once processed.
For assistance with your concern, please contact our Customer Support Team through our website with your account details so we can review the matter further.
We appreciate your patience and hope to continue providing you with an enjoyable experience.
Best regards,
The wins are real
3 June 2026
Reply from Jackpota
Hi Nicole,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Lee,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Love this casino site
3 June 2026
Reply from Jackpota
Hi Tanya,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
So far so good really like the games…
So far so good really like the games and the promos are really good deal for what you receive. Will recommend to friends. 👍
3 June 2026
Reply from Jackpota
Hi Robert,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi Christa,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
Reply from Jackpota
Hi David,
Thank you so much for your wonderful review!
We’re happy to hear you had a smooth experience and enjoyed the games.
We appreciate you sharing your thoughts and highlighting that we’re a trustworthy platform.
If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.
Thank you for your continued loyalty and trust!
Best regards,
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