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Ivertec Fibre Broadband Reviews 1,100

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TrustScore 4.5 out of 5

4.6

Internet Service Provider
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and efficiency of the staff. Many people appreciate the exceptional customer service, noting prompt responses and the personalized approach. The technology provided is also well-regarded, with consumers experiencing improved speeds and reliable connections. However, some customers also noted that while the installation process was generally smooth, a few experienced initial issues with their booster systems or found that the new fiber broadband did not significantly improve upon their previous service.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the prompt, efficient, and helpful staff.... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support experience.... See more

Technology

People report positive experiences with technology. Customers praise the engineers for their fantastic,... See more

Response time

Consumers find response times to be positive. Many reviewers praise the prompt help from the call center,... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more

Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more

Rated 5 out of 5 stars

It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer... See more

Rated 5 out of 5 stars

All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more

Company details

  1. #1 of 4 best companies in Internet Service Provider
  2. #1 of 2 best companies in Internet Provider
  3. #1 of 5 best companies in Phone and Internet Service
  4. #1 of 7 best companies in Telecommunications Service Provider

Written by the company

Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So easy

So easy , just a phone call away.
Always answered never waiting on hold.
Services up in minutes.
A local kerry business

26 September 2025
Rated 5 out of 5 stars

switched from SKY Fibre to Ivertec’s…

switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speeds and high quality streaming, as well as myself with gaming. Upload + Download speeds are immensely better after the switch. Thanks to Ger at Ivertec for helping me out with questions and thanks to Colin for help with the setup!

26 September 2025
Rated 5 out of 5 stars

Shop local.

It is always good to deal with a small local company, that know the meaning of service.
It is brilliant to be able to have the phone answered by a real local person too.

30 September 2025
Rated 5 out of 5 stars

Happy Ivertec customer

I’m a happy Ivertec customer for more than 8 years.
After using the WiFiber system, I’m connected to the real fiber!
From the moment I’ve ordered it to the start of the modem, everything was great!
Would definitely recommend!

30 September 2025
Rated 5 out of 5 stars

Great experience

It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer to see if the service could be installed and if the signal was good. The turnaround time was about 3 weeks in total and we now have a good wireless broadband service that supports all our household needs.

5 September 2025
Rated 5 out of 5 stars

Seamless set up and customer service

I have moved house recently and required broadband from Ivertec. The process of ordering the broadband was extremely seamless and the emails that followed were clear and helpful as to what was going to happen next. Gerard Murphy from Ivertec was very helpful in ensuring that I was going to be set up properly as well as Stacy who followed up with me to ensure everything was working. Fantastic customer service and thank you again!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from the word go…

Fantastic experience from the word go with Ger. Completely transparent and helpful. Switch from Eir because they are hopeless! Ivertec will thrive because they have genuine customer service and understand local issues!

8 August 2025

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