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Rated 1 out of 5 stars

Worst app ever glitch after glitch. So frustrating to watch anything it’s not fit for purpose it has good shows but always trying to watch them else where. Nothing is done to improve it it’s been like... See more

Rated 1 out of 5 stars

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... See more

Rated 1 out of 5 stars

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... See more

Rated 1 out of 5 stars

Really poor player. Dramas are great on itv but the actual player is utter rubbish so I dread watching it on demand using this player. Constantly crashes. Never goes back to the right place and should... See more

1.1

Bad

TrustScore 1 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Really poor player

Really poor player. Dramas are great on itv but the actual player is utter rubbish so I dread watching it on demand using this player. Constantly crashes. Never goes back to the right place and should you ever pause it, it crashes.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL P R I C K S

TOTAL P R I C K S. PAUSED WHILE GOING TO MAKE DRINK !
CAME BACK. HAD TO SIGN IN YET AGAIN, STARTED UP AND GONE BACK AN HOUR TO START THE PROGRAM
FROM BEGINNING??????
NO DOUBT THE SCHOOL KIDS ARE RUNING AGAIN DURING HOLIDAYS
THIS COMPANY REALLY TAKES THE WEEWEE !!!!’

17 February 2026
Unprompted review
Rated 1 out of 5 stars

They could improve it by allowing you to watch six nations on catch up

They could improve it by allowing you watch the six nations on demand, if you later to a match you have to start watching from the start of the program, without the option to fast forward, and then once the game is finished there is a delay before anything is available on demand and then all you get is highlights, BBC IPlayer does it so much better, poor

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic.

WHY ARE YOU SHOWING ADVERTS DURING SPORTS GAMES YOU ABSOLUTELY DISGRACEFUL COMPANY. PLEASE STOP RUINING ENTERTAINMENT WITH YOUR PROFITS.

CAPS ARE INTENTIONAL BECAUSE IM SHOUTING AT YOU.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

The app is terrible

The app is terrible. Most half decent streaming apps can at least fast forward with the scenes images viewable - not this rubbish. You have to guess at how far forward it’s gone. Also, constantly crashing its the worst.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Liars

Their customer service is awful. They say if you are not satisfied they will refund your money. We'll, that's a lie. I had their servce for a little over a month but the channels kept buffering. I was in constant contact with them about that. FINALLY I canceled my subscription. They told me I would get a refund. I'm still waiting.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

COMPLETE GARBAGE

COMPLETE GARBAGE ! YOU WATCH 2/4 MINUTES OF RUBBISH ADVERTS ONLY FOR YOUR PROGRAMME TO FLASH UP AT THE END OF THIS TRIPE AND THEN THE WHOLE SHYTE STARTS AGAIN
TOTAL LOAD OF CRAP !!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible the same endless…

Absolutely terrible the same endless chatting crap all morning and afternoon then all the thick people trying to quiz then murder violence drugs all evening with emerdale and coronation street and police dramas no wonder the streets are not save itv show how to do it put some comedy on

29 October 2025
Unprompted review
Rated 1 out of 5 stars

Review for ITVX:

Review for ITVX:
I am absolutely appalled by the experience of using the ITVX app. After attempting to continue a programme I had started on my television, I moved to my phone to resume watching from where I left off. Instead, I was forced to endure an outrageous number of adverts — sixteen in total, consisting of twelve 30-second ads and four 20-second ads — simply to locate my previous viewing point.

This is completely unacceptable. The sheer volume of advertising makes the app virtually unusable and demonstrates a total disregard for user experience. I became so frustrated that I switched it off altogether and will never use ITVX again.

Until ITV seriously rethinks this excessive and exploitative approach, I strongly advise others to avoid this app entirely. There are far better streaming services out there that respect their viewers’ time.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

I actually had a good experience

The premium no adverts service is half the price of netflix. I'd accidentally signed up with 2 emails previously so was charged £5.99 twice for the month. When I contacted them via email they responded fast and refunded the £5.99 thank you :)

1 June 2025
Unprompted review

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