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Rated 1 out of 5 stars

Worst app ever glitch after glitch. So frustrating to watch anything it’s not fit for purpose it has good shows but always trying to watch them else where. Nothing is done to improve it it’s been like... See more

Rated 1 out of 5 stars

Dear Lord! I have never used such an appalling app before. We have super fast broadband but itvx keeps buffering during programmes, there are huge gaps in transmission during ads, where the screen jus... See more

Rated 1 out of 5 stars

Was good to start with, but as usual the updates, make it worse, plays adverts great, but watching episodes of a program it keeps jumping, losing frames, I guess this is done deliberately for some r... See more

Rated 1 out of 5 stars

Really poor player. Dramas are great on itv but the actual player is utter rubbish so I dread watching it on demand using this player. Constantly crashes. Never goes back to the right place and should... See more

1.1

Bad

TrustScore 1 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst TV app ever

Worst TV app ever! Why haven’t they changed it?! It crashes constantly and freezes - literally impossible to watch a programme all the way though. Pointless

13 August 2025
Unprompted review
Rated 1 out of 5 stars

So so bad

So so bad! Always glitching. Never finishes full programme whilst on catchup. Awful

29 July 2025
Unprompted review
Rated 1 out of 5 stars

App is just pure SHIT

The app manages to play its adverts but totally crashes my firestick when it tries to play its programme.. I've never used a streaming app as shit as this one.. wtf are they thinking

26 July 2025
Unprompted review
Rated 1 out of 5 stars

When ITV started

When ITV started, it was then a genuine alternative to BBC. Now, until this week, the last thing I watched apart from the Tour de France, was Mr Bates v the Post Office. I know that ITV is giving up on the Tour, but it is incredibly difficult to find the station, and when I do, I cannot go back to find what I have missed, or to rewatch a part. Pathetic.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

I would prefer to give no stars

I would prefer to give no stars. This is by far the worst ever Player platform, when it decides to work it continually plays adverts and this is after choosing the watch live option !!
How can something be live if they delay your viewing by showing adverts....

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst Streaming Service Ever

Use ITV X or whatever you're called these days to stream programmes and films on my laptop. Every single time without fail it won't work. The play button has to be click hundreds of times before it works. I clear out my cache files and delete temp files every time I want to use this service. So most days. I would never pay for it. Just awful. You should be ashamed of yourselves.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

A really dreadful app

A really dreadful app. Constantly glitches, it's slow, clunky and tricky to navigate. I remain genuinely surprised as to how such a large organisation could produce something this bad. It's not new, it's not due to recent updates or anything, it's always been bad. It's baffling that itv are seemingly happy with it.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible App – Constant Glitches & Endless Adverts

The ITVX app is by far one of the worst streaming services I’ve ever used. The app constantly glitches, especially during ad breaks, and fails to return to the programme afterwards. Instead, you’re forced to exit and restart, only to be bombarded with the same adverts all over again. It feels like a deliberate ploy to force users into watching never-ending promotions.

Compared to other streaming platforms, ITVX is shockingly bad. The frequent crashes and poor functionality make it almost unwatchable. If you’re lucky, it *might* eventually go back to your show, but most of the time, you’re stuck in an endless loop of ads and frustration.

Save yourself the hassle and avoid this app until ITV fixes these ongoing issue, if they even care to. Very, very poor experience!

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Atrocious product from a large company.

Why is this website, produced by a major company and used by millions of people, so atrocious?

There is no 10/20 second forward/back button - this could be fixed with a few hours programming.

It crashes with an error code several times each day (not my computer, it happens on several).

When going back to something I've partly watched it often forgets how far it's got to and just starts the programme again.

ITV, how can you get this so wrong? It's driven me to watch your competitors instead as ITV Hub is just not worth the hassle.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

i just don't know why this app is so bad

i just don't know why this app is so consistently bad both on my mobile and my TV. It frequently forgets where i am, it never remembers 'my programmes', i spend far too long having to re watch ads just to try and get back to where i was. But, sometimes, i just can't remember and give up. What a crap app. And, it always has been. Some days it won't even load. Frequently freezes - some days it needs me to manually press play after every set of adverts!! Eurgh.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

One star is one too much

One star is one too much, this App is a minus 10.
It's actually getting much worse,it's absolutely dreadful.
You spend more time trying to get it to play and watching the same huge number of adverts than actually watching a programme.
I honestly don't know why it's still on the air it's useless.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Its absolutely awful

Its absolutely awful, slowest app on earth. Bad enough searching for a program, you spend more time typing stuff in! And the cheeky fu**ers want us to pay for this!!??

9 March 2025
Unprompted review
Rated 1 out of 5 stars

Just awful!

Just awful!! SO slow, doesn’t remember what you’ve watched or how far through an episode you are, doesn’t cope with pausing even for 60 seconds - you have to exit and go back again which again is SO SLOW. Won’t allow you to watch if you’ve got radio channels on in the background. Just don’t understand how it can be so bad.

27 February 2025
Unprompted review

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