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Rated 1 out of 5 stars

I have been renting for over 10 years and all I can say is bryanston court is not great at all and it’s your place is the worse Managment company we have ever rented from Constant lift breakdo... See more

Rated 5 out of 5 stars

It's Your Place managed our block of flats for the 12 years I lived there. Whenever there was a problem, Josh was extremely efficient and proactive at fixing it. The grounds were well maintained... See more

Rated 1 out of 5 stars

I am extremely disappointed with the service I received. I was given a time slot for an engineer to attend but no one arrived and I got no phone call, text, or notification to explain the delay. This... See more

Rated 5 out of 5 stars

We have dealt with Its Your Place over the last twenty years in their role managing the apartment block where we owned one of the flats. They have always been very helpful and efficient delivering a g... See more

Company details

  1. Property Management Company
  2. Real Estate Agency
  3. Real Estate Rental Agency

Information provided by various external sources

We are a property management company based in the South East of England with a work ethic like no other management company


Contact info

2.2

Poor

TrustScore 2 out of 5

23 reviews

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No history of asking for reviews

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2.2

All reviews

(23)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Its Your Place - Ashwood Park

I have been really impressed with the efficiency and responsiveness of itsyourplace. Documentation is clear and information transparent as well as facilitating the introduction to additional services such as insurance.

The team managing the apartment blocks are friendly and responsive and there is also an on-site manager for the residents if required.

The accommodation I rent is first class and I have been very happy to be a tenant and have renewed for another 12 months which is probably the best reference I could give.

If it is unfurnished accommodation you are looking for I recommend fully itsyourplace for Ashwood Park, Winklebury, Basingstoke

6 April 2023
Unprompted review
Rated 5 out of 5 stars

First class support

My son and I have been getting support and help from Rob over an issue we faced. Having hit stone walls at every other approach, Dan made it his mission to help and sort our problem. Just as the first matter was resolved a second one arose. Rob never once acted anything other than in a highly professional manner and secured a very positive result in both cases. His determination, positivity and helpfulness were only beaten by his work ethic. Really appreciate the work Rob did and hence the very positive impression we now have if the company because of him.

18 February 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust

We were promised the world by a Mike Haines and all we’ve seen is poor service & no responses to queries. Now our gardens are all overgrown, the gutters are down and still nothing. Awful managing agent steer clear. JP in Bracknell (leaseholder)

10 May 2019
Unprompted review

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