Amazing customer service. I purchased a Lenovo Carbon X1 laptop from them about 7 months ago and suddenly it developed a fault and wouldn't boot. I had low expectations that anything would be done, bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a pair of Dell Ultrasharp U2518D monitors, refurbed grade A. Condition even better than expected - maybe the odd minor scuff on the case in not very visible locations but otherwise looked near... See more
Company replied
I have to say I am very pleased with the customer experience received by Crown Workspace - IT Resale colleague, Kamren Roberton. Kamren helped me select the equipment, based on our needs - ensured we... See more
Company replied
Purchased a lovely looking monitor but sadly, it went bad. I contacted the customer services and they without missing a beat offered to send me a replacement monitor out the next day. Even though we... See more
Company replied
Company details
Written by the company
High quality refurbished IT equipment from top brands at a fraction of the cost of buying new.
Contact info
1 Ardra Road, N9 0BD, London, United Kingdom
- 0203 8742633
- itresale.uk@crownww.com
- itresale.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Good prices . Fast shipping
Good prices . fast shipping .
4th January i ordered Monitor and i received it three days after.

Reply from IT Resale

Reply from IT Resale
Exclant service
Got two 24in monitor from them great service exhalant condition fast service
Definitely would buy more from them five star service

Reply from IT Resale
10/10
Arrived earlier than expected, competitive prices. Everything was in order and PC works brilliantly for its purpose.

Reply from IT Resale
Excellent service!
My son and I went to buy a monitor today as part of my son's 10th birthday presents.
Kamren went out of his way to help us and provided an excellent and friendly service. We were very impressed and left with a great product at a very good price.
I'd highly recommend Itresale.

Reply from IT Resale
Avoid
Avoid.
The monitor was blown on the 24th of December and the order was placed on the 7th of June and arrived a few days later.
The response was that it had passed the 6 months returns policy. BY 2 WEEKS!! And they won't look into it.
By the way, the original cable was damaged and they sent a replacement cable end of June. The monitor hadn't been used til then.
No empathy, just that nothing can be done as it had passed the returns policy.. Again, by 2 weeks...
I was planning to buy more stuff I need as I am currently work from home but I got them from Amazon instead. I work in customer service as well and I know that there are policies however everything should be looked into case by case. Extremely disappointed..

Reply from IT Resale
Great service
I was looking for a usb 3.0 docking station with a video output port. Amazon was no good and only showed me usb-c and the odd ludicrously expensive usb 3.0. IT Resale had exactly what I was after for £17.99. Delivery was free and next day via Parcelforce which is amazing. The item even came with a DVI to VGA adapter.
Came across them via Google. Will be using again next time I need anything computer related.

Reply from IT Resale
First monitor arrived promptly but had…
First monitor arrived promptly but had a small fault on the screen on power up. After an email & quick call a replacement was ordered, the other collected and within 2 days I was all set up. Great customer service and product. I will be buying another refurbed monitor from IT resale very soon.

Reply from IT Resale
Excellent Service and Products!
I have to say I am very pleased with the customer experience received by Crown Workspace - IT Resale colleague, Kamren Roberton. Kamren helped me select the equipment, based on our needs - ensured we didn't miss out on the equipment we needed.. with items selling so quickly. In terms of follow up customer service, he did an amazing job of supporting. Highly recommend!

Reply from IT Resale
Good price for a refurb
Good price for a refurb, arrived quickly, well packed and working.

Reply from IT Resale
Used 55" monitor
Bought a used 55" monitor. Arrived quicker than expected, very well packaged and protected. Screen works perfectly, and condition is exactly as described.

Reply from IT Resale
Cannot recommend this company enough…
Cannot recommend this company enough Mike and Lisa (I think that's her name) were really helpful they talked me through various options as I am not great with computers, there was no upselling which I found refreshing in this day and age, delivery was spot on and the item was as described, well worth the purchase and i will use again

Reply from IT Resale
great prices and a great service would…
great prices and a great service would recommend

Reply from IT Resale
I bought a monitor and was extremely…
I bought a monitor and was extremely satisfied with the service.
10/10 service, just amazing.

Reply from IT Resale
Great value + top-notch customer service
Bought a pair of Dell Ultrasharp U2518D monitors, refurbed grade A. Condition even better than expected - maybe the odd minor scuff on the case in not very visible locations but otherwise looked near new. One did have a fault on delivery but one phone call arranged pick-up of the faulty unit next day and delivery of an equally good-condition, working replacement the day after. Really can't complain about the customer service - helpful, responsive and fast. Would recommend.

Reply from IT Resale
Excellent service and products
I have bought from ITResale several times, always excellent service and very impressed with the quality of the items I have received.
I collected a large screen recently and it was ready and waiting for me, safely packaged up. Kamren was excellent, answered my queries and kept me informed of everything.
Would definitely recommend ITResale.

Reply from IT Resale
10/10 Service!
Very quick, efficient service! Would highly recommend. I had to make an amendment to my order, which was processed straight away with great customer service.

Reply from IT Resale
Superb customer service
I had a self-inflicted issue with a Z440 that I had purchased - reconfiguring the BIOS caused the display output to stop!. Ibrahim and his colleagues pulled out all the stops to try and resolve the issue, even sending a replacement graphics card in case the original had failed. In the end I managed to resolve the problem myself, but at no point did Ibrahim say he wasn't going to help because the problem had been caused by me. Excellent customer service !!

Reply from IT Resale
Absolutely outstanding service from…
Absolutely outstanding service from enquiry to sale and delivery of goods. Would highly recommend. Thankyou very much.

Reply from IT Resale
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




