Irisfoto Schweiz Reviews 33

TrustScore 2 out of 5

2.0

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Company details

  1. Photographer

Written by the company

"Sind deine Augen braun oder blau, sind sie grün oder grau? Ganz egal, auf jeden Fall sind sie wirklich einzigartig. Mit unser Technik der Iris-Fotografie verdeutlichen wir diese Einzigartigkeit. Wir machen ein Kunstwerk aus deiner Iris. Es entsteht ein spektakuläres, detailreiches Bild deiner Iris. Die natürliche Schönheit Deines Auges wird sichtbar und dieses Bild lohnt es sich aufzuhängen oder zu verschenken." "Lieber Kunde wenn Sie hier gelandet sind wir machen keine Emails mit bewertungen und Rundmails und somit schreiben hier meist die Kunden die was anderes erwarten als in den https://irispicture-art.ch/de/faq genau beschrieben.


Contact info

2.0

Poor

TrustScore 2 out of 5

33 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Picture not received after 4 months

Picture made more than 4 months ago. Asking about status after 2 month was replied with saying the conditions mentioned they have 68 days to deliver.
Asking about the status after 3 month was replied with "we did send but will send again"
Still nothing received one month later...

Received the picture end of March in good order.
For the 4 months delay they added the picture in JPEG via email as compensation.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Kein Kundenservice

The after-sales service with this company is non-existent. After several calls and emails not a single answer in return. I had to wait almost 2 months to receive my photos. When I received the photo of 4 eyes (3 of my children and myself), no indication of the names on the iris photos. I don't understand the concept, what's the point of having the eyes photo if you don't know whose they are. In addition, there was a scratch on the photo, and obviously no way to communicate with the company. This is the worst experience with a company I have ever had. Unacceptable for the price of the product!!!

17 March 2023
Unprompted review
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