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iRevolution Claims Reviews 107

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, making interactions pleasant and supportive. The service is frequently described as efficient, with many people appreciating the quick response times and constant communication throughout the claim process. Reviewers also highlight the exceptional customer service, noting that the team guides them through every step, explains processes clearly, and ensures they feel comfortable and updated. The claims process itself is often described as easy, stress-free, and handled with care, even in difficult situations.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and helpfulness,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Claim

Users describe positive interactions with claim. Customers consistently praise the helpfulness and efficiency... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been working with the Revolution team and I’m really impressed with their professionalism. They always keep me updated, handle follow-ups promptly, and make sure I never feel left out of the proc... See more

Rated 5 out of 5 stars

Early days so far in the claim, but totally satisfied so far. It's a horrible call to have to make; felt stupid, embarrassed, and didn't really know what to expect. They were immediately reassuring, f... See more

Rated 5 out of 5 stars

Amy my handler has been absolutely fantastic. Keeping me updated every step of the way. Amy has been very polite and courteous at all times and is concerned with my welfare after the accident, checki... See more

Rated 5 out of 5 stars

Easy company to deal with. Very helpful and quick to register our claim. The other side has now accepted liability so we are now having the repairs dealt with by through their insurer. Would defini... See more

Company details

Written by the company

iRevolution Claims specialise in the insurance broker and underwriting market. We offer a full first notification of loss service to our brokers and insurers.

Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and staff !!

This is unfortunately my third time of dealing with irevolution claims and I have to say they make a bad situation so much better, great friendly staff, prompt communication and they go above and beyond to source my replacement vehicle quickly and professionally.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and reassuring

Early days so far in the claim, but totally satisfied so far. It's a horrible call to have to make; felt stupid, embarrassed, and didn't really know what to expect. They were immediately reassuring, friendly, professional, and explained in detail how the process would work. So far, everything has proceeded as advised, and I genuinely feel the weight has been lifted from my shoulders in having to deal with this situation.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Very polite

Very polite, kind and efficient. Not the nicest of calls to have to make but Amy was lovely

28 January 2026
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, listened carefully and explained everything really well. Really calm and polite just what you need when you have to ring claims! Thank you insurance revolution you are top!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

We had a car accident last Wednesday

We had a car accident last Wednesday , we got in touch with iRevolution, up to now they have been brilliant, they have sorted out everything we required and communication on a daily basis.the case is still ongoing, but so far we’ll happy.

13 January 2026
Unprompted review

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