They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
128 City Road Old Street, EC1V 2NX, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came to my home, was pleasant, knowledgeable answered all my questions ,was polite and quick. Great service. I shall definitely go back!! Also got a 10% discount for next time.! Thank you.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Very impressed with this service!
Made an iPad repair request and shortly received a call to say they can come that day to repair the screen which I’d shattered. I was kept up to date with ETA throughout the day.
The man that came to fix my iPad was was really nice, he didn’t mind us watching and asking questions about his skill. He did not rush his work and took good care with the iPad as he replaced the screen.
Over all I am happy with the service and it was cheaper than ismash, much nicer experience than taking your broken iPad to a shop and having to wait around for it to be fixed, I could relax in the comfort of my own home! 1000% recommend this company and will definitely keep them in mind and tell friends about them when they need repairs.
Thank you for the great service

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Called last night for a replacement screen and charging issues with iphone14.
Amazing and efficient service sorted in the city today in 20mins at a time that suited me. 100% recommend.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
I am in hospital and my iPhone went absolutely dead no battery and wouldn’t start. Found irepairman on web. iPhone collected from hospital bedside at 9.15 pm and returned mended at 9.45pm. Costly but absolutely brilliant service and I had no alternative being hospitalised. Would totally recommend.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Got my phone screen fixed after it was cracked, I requested a genuine apple screen that I paid £140 for.
After less than a month after the replacement 4 bright green lines appeared on the screen.
I have had apple devices for years and that has never happened to me. But a month after I got my screen replaced with a ‘genuine’ screen these lines appear.
I contacted Maratib and was told it was not covered under their warranty but I don’t see how it isn’t linked to my screen getting replaced and I’m very disappointed I paid so much money for it to not last. He offered me £10 off to pay £140 again.
Their service is good if you need a quick repair to your phone and it’s good that he comes to your house but I wouldn’t trust the quality now.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Great service from iPhone repairman. Came to the house same day and replaced sons smashed iPhone screen. Kept me informed of arrival time. 12 month warranty for peace of mind. Happy customer and happy son. Would recommend.
Fixed my phone at anytime i wanted and at a reasonable price
Very professional and quick
Maratib came on 26/12 to fix my iPhone (with white screen of “death”). The work was done in front of me. I was very pleased by his work! He also gave me tips to protect my iPhone from water. Definitely recommend them!!!
Quick and efficient repair and excellent result
Quick, reliable and professional. Came to our home to replace a screen on a phone. Appointment was made for a couple of hours after I requested it. Arrived on time and took about 20 mins to replace the screen. Phone is working well. Would definitely recommend
I waited just over 48hrs to get my phone back, I had to hitch a ride from my home, across the whole of London to pick up my phone because I live too far away. When I got my phone back, the screen was not original Samsung because now my fingerprint sensor on the screen doesn't work.
The phone is now incredibly lighter than before plus the battery life is now rubbish which makes me suspect my battery was replaced. All in all, the service was terrible as well as the quality of work/ parts used.
I will have to fork out even more money to buy a new phone. Save your money and either buy a new phone or go directly to Samsung for a repair. Do not use this site.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Scam company. Phone screen developed lines, stopped responding and then fell off only 3 months after replacement. Plus software was damaged and would not update. Was told to pay to send it in for repair & would not be covered by their 12 month warranty.

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Would recommend.
Technician turned up the same day and fixed an issue I had with an iPad charging port. Arrived with all the kit needed to fix it and tested it to make sure it worked. Easy to organise - 12 month warranty on the repair. I will definitely be using them again if I have a similar issue.
Replaced the back of my iPhone 14 pro max. The price seemed to good to be true. Collected and returned. Great job, would definitely recommend
Maratib from iRepairMan attended to my work place and replaced the iPhone 12 Pro Max screen for me within 15 minutes. His work was quick, clean and efficient and answered all my questions. I recommend them and i will always use them in future.
Noticed my IPhone screen was cracked around 8pm on a Friday evening. Booked my repair at 9pm, replacement screen fitted and completed by 11pm
Maratib arrived and was professional and friendly. He did a great job in no time at all. Would highly recommend
I'm stuck in a nursing home bed. I got a quote in the morning and iRepairMan turned up the same evening and fixed my screen! Nice guy! No fuss! Job done!
Super fast repair, and so convenient. Came to my office and has my phone like new within 30 minutes, so impressed!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.