iPlum Reviews 230

So far, it has been a great experience to have a texting app that I can use to communicate for work without using my personal phone. It works well. However, some parts are a bit clunky. For example, i... See more

Great service, but needs dark mode and customizable bubble colors. Adding keyboard shortcuts and a setting to choose the default landing page (like messages) would make this a five-star app.

Iplum has been fairly easy to setup and utilize. There were a few struggles such as how to change over a previous phone number but setting up a chat was easy and they have been very supportive and inf... See more

I switched from GoDaddy Conversations because they made their services complicated, more than what I needed, and kept raising their rates for my business second line. With iPlum I experienced great c... See more

Was looking for a phone service/app I could use for work. Needed a separate local work number that offered scheduling text messages, sending out broadcast messages, mark messages as unread, a customiz... See more

I'm very happy with iPlum's products! I'm a therapist starting a private practice. There are so many steps needed to ensure that confidential client information is kept confidential. iPlum has saved m... See more

iPlum is almost the same exact interface as Google Message, which we used previously. It's reliable but iPlum has more customizations. One thing I've found difficult is syncing or adding contacts. S... See more

1 Star - Consistent Service Failures and Poor Support We experienced persistent technical failures, including dropped calls, incorrect caller ID displays, and calls blocked as spam. Despite w... See more

I've been using iPlum for a few months, and it's one of the best VoIP apps I've tried, and I've tried a few. It's super user-friendly, even for someone who isn't very tech-savvy. What really stands ou... See more

This is heads above any other app of its kind. After trying and failing with several other apps for several years I was fortunate to stumble on this service. I deal with many international clien... See more

Terrible experience with iPlum. They charged me for a subscription but blocked my account right after. I’ve tried contacting support multiple times through email, but no response at all. Very unprofes... See more

I am a therapist, and I needed a HIPAA compliant voicemail. I saw Iplum recommended on Reddit. Iplum works so well for clients to leave messages securely. I also use the texting feature sometimes, a... See more

iPlum set up is super user friendly. Interface is also straightforward and easy to navigate. Customer services has been prompt and helpful. It's been a great asset as I start my business to not have t... See more

iPlum is a great HIPAA compliant messaging service. It's easy to use and I love having all the certifications for compliance and safety. I am new to using it, so still learning the ropes on how to me... See more

I had an issue in which my ported numbers got mixed up and my fax line deleted completely. This was huge because its a business line and I lost ability for anyone to contact my business. I sent a supp... See more

I was looking for a HIPAA compliant phone and text system and couldn't be happier with iPlum. It's easy to use, affordable and has more than enough features for me. iPlum offers tons of information... See more

I started using IPlum to help with my HIPPA compliance and I have been enjoying it. The app is easy to use, I can send and receive text messages without worry that the information will not be safe. Th... See more

I have 2 numbers with them, and only use one. On july 28, they auto charged my account and i asked for refund. They said no refund. I opened a case with paypal and they blocked me imm... See more

I needed to switch VOIP with the demise of SKYPE. I contacted iPlum based on some initial checking around. I told them what I needed to do and they answered all my questions, including porting my nu... See more

This is a very scary tool. Looking at their charges, you would think that they are scammers. They really are. They do not highlight the “TCR” registration matter on their website, even though it... See more

i purchased a number 2 days ago . after few hours of purchase , they blocked from the app (i never made or recveived call with it ) . I have tried reaching out to iplum through a support ticket for e... See more

I am kicking myself for subscribing to Iplum for a year before trying it out first. I took a leap of faith because I've heard from my colleagues that this is a good yet inexpensive phone service. I we... See more

Don't expect any help from customer service. They have no one answering the phones. You can email them but the responses to your emails are often unprofessional, short, and poorly explained, sometimes... See more

There are lots of helpful tutorials on how to use the platform that easily explain the step by step process. It has been easy to use thus far and is great for HIPPA compliant confidential client commu... See more

It's truly frustrating when a service you've relied on for years takes a turn for the worse, especially when it impacts something as crucial as communication. This customer, who had been with iP... See more

After some initial frustrations with the text approval process I contacted customer service and the gentleman on the phone was kind and helpful and things processed faster than anticipated after that.... See more

I am so happy I found iPlum. I was really struggling with enforcing boundaries between my professional and personal life and iPlum really helps me with that! I love that I am able to let my clients kn... See more

I started using iPlum for my business voicemails. It’s a nice and easy way to organize my business phone separate from my personal phone. I recommend it for anyone needing some work/personal call sepa... See more

I’m utterly happy with the level of product coupled with excellent customer service! iPlum is a game changer for my startup clinic. It allows me to remain HIPPA compliant and use my existing phone for... See more

I had a great experience with Joel M. at iPlum! He was awesome — we got straight to the issue without any unnecessary back and forth, and he had it fixed within seconds. It was fast, efficient, and... See more

I transferred my phone number from another service provider to you The process was clear and pleasant. I received a lot of help from the staff through detailed emails including registering for text... See more

I was impressed by the professional protocols in place. A trouble ticket was opened on a Sunday - a followup was initiated on the opening of business on Monday, and issue resolved in a business time... See more

iplum was really easy to navigate and is perfect for me since its HIPAA compliant. I had a question and the customer service team was able to help quickly. Overall it was a very smooth transition from... See more

Extraordinarily glitchy service. Delayed texts. Unable to upload patient list in contacts. Poor to non-existent customer service.

I’ve been using iPlum for a few months now and have has a positive experience. The interface is easy to use and I haven’t had any problems with phone calls or texts. It did take a few days to get regi... See more

#3rd Edit: It's weird that you say I'm spreading misinformation when YOU'RE the only one using verbiage that wasn't in any emails. The email I received said: (And I'll post... See more

iPlum got my business line up and running quickly. I appreciate the secure text abilities in order to communicate with clients. The interface is easy to use and works well with my business. The price... See more

So far, so good! The email help desk has been super responsive and helpful. 'Im porting from Verizon and had questions and issues and the desk helped guide me along. The porting is not complete so I... See more

I started using Plum when I opened my private practice. It is so easy to use, since you only have to install the app on your phone. I love that it has a feature to send text messages, so convenient fo... See more

The iPlum support team pulled off a last minute migration from Skype (which was EOL) and that was really important since it's a number I had been using for 15+ years. They've been fast to respond to... See more

IPLUM has been a game changer for my business. My labor has been decreased reducing repetitive calls to patients with no answer or voicemail.

This has made my communication with my clients easy and compliant with state regulations. I am a therapist who needs a voicemail, text,and calling but not from my personal line and iPlum does the tric... See more

Easy to follow instructions with set up. It takes time to get used to using, but great value. The app is easy to navigate. I would recommend to those needing a professional cell line!

Shawn was exceptional! He guided me through the process and assisted me in getting my practice up and running. I am immensely grateful for individuals who dedicate their time to helping others in such... See more

iPlum has worked extremely well for me when it comes to communicating with clients. I feel good about using this platform and will continue to throughout my career.

I just recently joined IPlum and I am very pleased with the services they offer so far. I am using IPlum for my business and I love getting to keep my personal number private. The app has been very ea... See more

I’ve been using iPlum for several months now, and I can’t say enough great things about it! As a professional who needs a reliable second phone line for work, iPlum has been an absolute game-chang... See more

Great experience. Just registered and needed help get a local number for my area, which required contacting support. Received support on the weekend: fast, efficient and got my number right away. Exc... See more

Easy to use, love being able to store contacts separately on my phone for business and schedule text messages. Game changer!

So far the service is working great and has been very helpful for my business because I really needed a second line just for that. Haven't had any issues and the price is good. I would recommend iPlu... See more