Needed ring repaired and the process was very easy. Consistent good communication via email about the repairs needed. Ring came back to me in good shape, all very quick and easy. Thanks!
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See what reviewers are saying
Horrible experience. I purchased a ring and necklace for my nieces quinceanera. The necklace broke after a couple of days due to poor workmanship. They refused to replace it and wanted me to pay... See more
Company replied
Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A… However, the ho... See more
I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... See more
Company details
Written by the company
High quality fine jewelry for an affordable price
Contact info
606 S. Hill Street, 90014, Los Angeles, United States
- hello@iokajewelry.com
- iokajewelry.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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The purchase was good transaction
The purchase was good transaction, they arrive quickly.
buy two products.
I like one very much.
but the other is very thin and small.
A very nice ring my wife loved it and…
A very nice ring my wife loved it and in a fast delivery
This is my third necklace from Ioka but…
This is my third necklace from Ioka but definitely won’t be the last! Their customer service is top notch - so friendly and accommodating - and their products are gorgeous. 10/10 would recommend.
Great place to buy jewelry
Amazing!
I was worried about buying jewelry online but this was a great experience. The necklaces I bought were beautiful and it shipped soo quick. I will definitely continue to buy from here! (:
2nd gold chain I have ordered from Ioka…
2nd gold chain I have ordered from Ioka Jewelry. Good quality at less than 1/2 price of local jewelry stores and ships in 2 to 3 days. I can't imagine paying full retail when I only wait 2 or 3 days for same product.
it is because the jewelry was smaller…
it is because the jewelry was smaller that the size chart.
I’m going to return it it’s sad because…
I’m going to return it it’s sad because For the amount of the money Not even ok quality.
Far beats ice carats for the price!
LOVE LOVE LOVE
I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the description- measured my other earrings so I would have an idea of the size for comparison. Braced myself for delivery and WOW! They are exactly as described- maybe a little heavier and richer than I expected. LOVE LOVE LOVE- would definitely buy from this company again!
Perfect
Very pleased with my purchase fast shipping and the earrings are just as pictured very shiny high quality will be purchasing more
You guys are excellent there's no other…
You guys are excellent there's no other thing else I can say except for I love you guys your quality is excellent and I'll keep coming back
Order arrived timely and received what…
Order arrived timely and received what I ordered as pictured. Beautiful earrings.
5 Stars
Beautiful medal, although a bit smaller than expected. The quality of the medal is excellent and the price reasonable, however, so I would absolutely order from here again!

Reply from IOKA Jewelry
Best Customer Service I Have Ever Experienced.
They sent the wrong size when I ordered a pair of hoop earrings. They didn't have the correct size in stock. They offered me the next size at a 10% discount but I wasn't happy with that price. I counter offer the discount and they made me very happy when they accepted my offer since it was not my mistake. The communication was excellent. Great customer service. The person that was in contact with me is called Shiro and treated me with kind and respect at all times. The jewelry pieces are beautiful. I definitely recommend it. The shipping was super fast. If you forgot to purchase someone's present and you need to arrive fast I would say order at IOKA website and you won't be disappointed. Both of my orders arrived in two days.
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