My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Enzo was extremely helpful
Enzo was extremely helpful, polite and quick!

Reply from Invigor Medical
Read terrible reviews people …
Read terrible reviews people saying terrible things about ur company but u guys nailed it could be more clear about the process of ordering its a lot of money. Tell people that there is two boxes and they dont go out in 2 different boxes. Thanks

Reply from Invigor Medical
Angelo was so helpful today!!
Angelo was so helpful today. He informed me of the processes and where my account was at in that process and how things would proceed. So very thankful.

Reply from Invigor Medical
Angelo is a top-notch customer service…
Angelo is a top-notch customer service agent. If only every online company had service agents this good. Thank you

Reply from Invigor Medical
Thanks, Camille!
I've always had great customer service from Invigor but especially from Camille when I had a recent Billing issue. She cleared it up perfectly.

Reply from Invigor Medical
So quick and kind!
Great help, quick with responses and resolutions. Kind!

Reply from Invigor Medical
So angry right now
So angry right now. ... Thye were charging me for the maximum dosage of semaglutide and I double checked with them that it was actually the highest dosage as the medication stopped working for me. They checked it for 5 minutes on the phone and swore to me it was the highest dosage... I stopped the medication and went to a different online co. recommended by Forbes. Quess what? The dosage was HALF of what the max dose should be...!!!!! But they were charging me with shipping 411 dollars. for HALF THE MAX DOSAGE WHICH I was told I was on one year after starting with their company... So, p oed and so grateful I found my new company. the kicker? The max dose at my new place with shipping is 125 LESS a month.. BEWARE!

Reply from Invigor Medical
Enzo was quick to respond and answer…
Enzo was quick to respond and answer all my questions.

Reply from Invigor Medical
angelo answered my inquiry…
angelo answered my inquiry professionally and informatively.

Reply from Invigor Medical
Angelo The company rep
Angelo The company rep. is very informing and eager to answer my questions

Reply from Invigor Medical
Enzo rocks!!
Enzo did a great job looking into and resolving my issue. Quick, efficient, and friendly.

Reply from Invigor Medical
Poor service
Placed my order on 6/12, spoke with a specialist 6/17 and my status is still on intake forms. I have not been able to reach anyone regarding my order so the response time of 72 hours is not true at all. I'm very disappointed as they are quick to take your money and slow to follow-up.

Reply from Invigor Medical
Unable to get callback After leaving message 4 days in a row
I made the purchase through Groupon for the 3 month semaglutide and it’s been a week now and I’ve tried returning the consultation call I missed 4 times over a 4 day span and still haven’t received a call back so my prescription is on hold and no one to contact. Very frustrated!!

Reply from Invigor Medical
Angelo immediately responded to my…
Angelo immediately responded to my questions and put my mind at ease about the process and timing and what to expect.

Reply from Invigor Medical
My customer service agent
My customer service agent, Enzo, on the chat feature was very quick to respond and gave me all the information I needed.

Reply from Invigor Medical
Spoiled Medication
I ordered medication from these guys and kept it in the freezer like their doctors suggested me to do. The vial started developing some deposits after a while. The vial was never even opened and i did not get to use the medication even once. When i contacted customer service, they said they will not replace it.

Reply from Invigor Medical
Enzo was efficient
Enzo was efficient, quick and helpful.
They made sure my order had the correct full address and assured me that I would receive tracking info.
Thank you Enzo

Reply from Invigor Medical
Invigor for the WIN!!!
UPDATE: I originally thought this was just a review for a specific employee as opposed to the entire business. Knowing what I know now, I want to say the shipping was incredibly fast. The product is legit. I have already lost about 10lbs. The Invigor YouTube page has a ton of information. I couldn't be happier!!
Robbie went above and beyond with the customer service. I'm very impressed and would love all future dealings to be handled by Robbie. Please give Robbie a well deserved raise and vacation!! They need to all be like Robbie! No, I do not personally know Robbie.

Reply from Invigor Medical
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