My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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The best ever
When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, the follow up was instant and I felt like she truly cared and in the end they have helped me overcome a huge challenge in my life.
Thank you Rosa and the whole team at invigor!
Terrible experience with invigor
Terrible experience with invigor, not once was I contacted by a doctor, but they prescribed the medicine and charged me immediately. After faithfully taking the medicine for three months, there were zero results. This medication didn’t do a thing and a lot of money was spent. A doctor never contacted me, no follow up and all they want is your money. Don’t waste your time or money with this company.
Absolutely horrible company
Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 month subscription was cancelled to be replaced by a one month subscription at almost three times the price. I paused my subscription only to receive product I did not order. After I spoke to customer service I changed my subscription from paused to cancelled. I confirmed with the customer service rep that it was now cancelled. This month I was charged again even though I had cancelled. And somehow when I check my subscription it is listed as active. The company is now claiming it is an it problem.
What it is is shady business practices. Stay far far away form this company!
First this company is bogus
First this company is bogus! They take your money charge as much as possible then don’t deliver suggest others do research!!
Order #421565
Order #421565
January 11, 2026
$315.00
I just got off the phone with a CSR. I inquired as to the whereabouts of my script. I wasn't expecting overnight or 2 day shipping - I would have been sorely disappointed. But I was expecting the processing to move at a "normal" or comparable rate when compared to the myriad of other pharmacies I have used. This "Belmar" pharmacy takes their time. Sits on your order and doesn't process it. Invigor KNOWS this but only responds with "sorry, no cancellations or refunds after you write the prescription." Never mind the fact the order hasnt even been processed!! Invigor washed their hands of you immediately after sending your script the same day to their 2nd tier pharmacy. Invigor makes sure they write the script ASAP... but doesn't give a damn what happens to it or you week(s) later when you are still sitting their twiddling your thumbs wondering where you went wrong.
Let me help you... go to Empower or Olympia. They care. They are responsive. Invigor doesn't give a damn. Your not even a # after they pen your script. I'm curious how these people stay in business. Their pricing isn't better. How? Why? Take advantage of my naivete' and heed this warning... it is my good deed for the day.
Excellent service
Excellent service! Brooklyn was there to answer any of my questions I had! Always responded in a timely manner.i couldn't have asked for better service than i received. I hope that I always get her to take care of any issues or concerns that I have.
Excellent customer service by Brooklyn
I have been using Invigor for a few years. I deal with Brooklyn for both my medications. She is absolutely the best! Always super helpful and very knowledgeable. If I need anything I can contact her and know it's going to be taken care of! I can not say enough about how easy she makes this for me!
Awful
So I placed an order with invigor medic for glutathione and paid up for the product. I placed the order on 11/21 and as of 12/15 I still have not received notification that it has shipped. This is absolutely ridiculous, I would strongly advise anyone to go elsewhere for their heath needs.
Always great timely service
Always great timely service with Brooklyn. Love invigor been using them for about 2 years now. Never have to change my script. Formulated perfectly for me.
Excellent Customer Service
Brooklyn was very helpful and kept me informed during the whole process of gathering information on your product up until purchasing it. Excellent customer service!
Trimix formulation change?
Its been a while since i've placed an order so i decided to order in Oct. To receive the order took way longer than it did than previous orders and i think the formulation has changed. My normal dose of trimix did not work so i increased the subsequent does and they did not work. I would say i have mild ED and after dose of trimix i could not even get an erection.
Brooklyn was fantastic to work with
Brooklyn was fantastic to work with! Highly recommend Invigor medical.
I have had the most positive experience…
I have had the most positive experience with Brooklyn. She has assisted me in managing my subscriptions and answered all my questions. She has been very helpful and responds in a timely manner. Invigor gets a 5 because of her.
Great company
Great company. Customer service stellar. I’ve dealt with Brooklyn who is top notch. Highly recommend.
Brooklyn made my experience great
Brooklyn made my experience great. I am extremely happy with the service she provided.
Always the best
Always 5 stars. Invigor treats its customers/clients like no other company. They know customer service. I have had the pleasure of working with Brooklyn for nearly 2 years. Shes like a trusted friend and family member. Nothing is beyond her, never a no answer, always proactive. Invigor must know how to keep great people on their team to keep clients coming back. I often brag about them and refer whenever i can.
Brooklyn
Brooklyn, was very professional, She also satisfied all my concerns.
Great customer service
Brooklyn did a great job of helping me reorder and making it super easy.
Convenient, Helpful, Friendly
Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I can't say "convenient" enough, and having her reach out and facilitate my resupply removes all the stress from the process and ensures my medical needs are filled so that I can go on about my day with one less worry. Thanks!
Worked with Brooklyn and she’s amazing
Worked with Brooklyn and she’s amazing. Great communication and very knowledgeable and helpful.
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