My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Brooklyn is incredible!!
Brooklyn is incredible! She is my GO to person at Invigor for the last 3 years! From immediate feedback, problem solving and just handling my needs, I feel assured about everything I purchase at Invigor!

Reply from Invigor Medical

Reply from Invigor Medical
Absolutely great service
Maddi was my contact/consultant and was VERY attentive and helpful.
I've always had a positive experience when Placing an order or in need of information. Service has always been great but has actually gotten easier since I started to have my needs met.
I will certainly be using your services again in the future and really appreciated the help from Maddi as I am one of THE most "un techy" people around but she walked me thru everything I needed to do and made it easy! Thanks to all!
Bart Rasmussen

Reply from Invigor Medical
Great company
Great company, I have been buying products now for 4 years and it’s always a great experience. Maddy always takes care of me quickly and efficiently!

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Maddy did an excellent job helping me…
Maddy did an excellent job helping me with my prescription and understanding. I feel like she is a valuable employee I'm very helpful to me!

Reply from Invigor Medical
Excellent Customer Service
Had a question about an order and called via phone. Immediately got connected with a customer service rep, Courtney. She answered all my questions, and then made an adjustment to my order.
I've had a few experiences with telemedicine that were not good, and after speaking with Courtney, I have to say Invigor Medical has made me a convert. She was very knowledgeable about the meds I had ordered and had very helpful suggestions to make better use of the medication.
When I've ordered from Invigor, the consultation with the doctor was easy, and meds were delivered quickly. To speak with a real person like Courtney sets Invigor Medical above all the other tele health companies. The previous tele med company I tried, there wasn't a phone number you could call.
Thank you Courtney and Invigor Medical for great customer service!

Reply from Invigor Medical
I had some hard questions and concerns…
I had some hard questions and concerns and Maddy answered all of my questions. She also gave me other information that is very helpful. Talking to Maddy was like a much needed pep talk. I appreciate her thoughtfulness and kindness.

Reply from Invigor Medical
Courtney was amazing
Courtney was amazing. She was polite and engaging. She answered all my questions, sent me follow up text messages and called me back when she said she would. She made the entire process easy.

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i need help with ed i heard trimax was…
i need help with ed i heard trimax was the only way to go so i contacted this company for help and right from the start it was a bad experience the antidote came first then the trimax 7 days later and it wasnt shipped to my residence i got a phone call from fed ex to come get itso after all of this and paying 350 dollars for a half of a vial the stuff didnt work so after putting a needle in my penis which can be very unpleasent still no erection i called and talked to the drs who informed me id probably do better on quad mix so they ordered me some then invigor medical tries billing my card another 350 dollars for the new medication after the first one didnt work so really think about this route to go its extremely high priced for stuff that doesnt work and i could of sworn they garunteed their product but they dont thanks for your time in this matter Daniel Reedy

Reply from Invigor Medical
I had an excellent experience…
I had an excellent experience interacting with Maddy at Invigor Medical today. Maddy was not only knowledgeable but also incredibly friendly and patient, taking the time to answer all my questions thoroughly and ensuring I felt confident about the information provided. It’s clear she genuinely cares about helping customers and providing the best service possible. I truly appreciated her professionalism and warmth during our interaction. Thank you, Maddy, for going above and beyond!

Reply from Invigor Medical
I’ve been working with Maddy for a…
I’ve been working with Maddy for a while now, and the experience has been fantastic. Maddy is incredibly responsive, always available to answer my questions and provide helpful insights. She makes the process seamless and stress-free, and her professionalism and expertise are evident in every interaction. I really appreciate her attention to detail and willingness to go the extra mile to ensure everything runs smoothly. It’s clear she genuinely cares about her clients, which is rare to find. I highly recommend Invigor and Maddy for anyone looking for a reliable and helpful partner.

Reply from Invigor Medical
Maddy is the best
Maddy is the best! She went above and beyond to help me restart my journey with invigor and made it such a pleasant experience. Highly recommend!

Reply from Invigor Medical
Suzi was great walking me through the…
Suzi was great walking me through the re-order process. Very helpful and kind.
Thank you. I’m looking forward to receiving my next 3-month program.

Reply from Invigor Medical
The dose is supposed to be 5 units - Does not work
The dose is supposed to be 5 units. They now say you can up up 50 units. A WHOLE BOTTLE???? The product is painful, It does not work at that low dose. I asked for a stronger dose to make it more affordable than having to do 20-30 units at an outrageous cost. It is painful and the Bruising is AWFUL. I would NOT recommend It cost over $350 for a small vial.

Reply from Invigor Medical
Invigor Medical is Tops.
I've had an excellent experience with Invigor. They're priced competitively, and in fact, their treatment options offer the best value I've seen yet. The customer support is strong and responsive. Treatment Specialists like Courtney go above and beyond to explain everything, coordinate service delivery, and ensure quality care. I look forward to referring others to Invigor.

Reply from Invigor Medical
Enzo helped me located a delayed order…
Enzo helped me located a delayed order and followed up with useful answers.

Reply from Invigor Medical
I have been waiting weeks for my order…
I have been waiting weeks for my order and they still cant tell me when it might be shipped. I asked to cancel it as the Olympic guarenteed i would have it in 2 days and they refuse stating its in the "cue" and cant be canceled. DO NOT BUY HERE! There are several other better options

Reply from Invigor Medical

Reply from Invigor Medical
Professional, helpful support
I had many questions and was impressed with the quality of answers I received. It has been a very good experience.

Reply from Invigor Medical
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