As an experienced investor I asked some complex questions before I could move forward with a new AI MEGA Plan. The detailed reply was well above average support with other companies. Not only quality... See more
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See what reviewers are saying
Investorplace has proposed a new service, the AI Portfolio. I tried to subscribe (from Europe): impossible, their payment system signals errors in the credit card data, while they are exact, and t... See more
Company replied
These InvestorPlace scammers just make sure to rein anyone in who checked their website. Charge a $870.80 fee. This was refunded thru my auspices & credit card. But next month, IP again charged m... See more
Company replied
Ive tried a lot of subscriptions and I keep coming back to Louis’s portfolios and like his podcasts, very informative and keeps me calm when the market is taking profits. I’m making money here at Inv... See more
Company replied
Company details
Written by the company
InvestorPlace provides millions of investors with insightful articles, free stock picks and stock market news.
Contact info
1125 N. Charles St., 21201, Baltimore, United States
- 800-219-8592
- Feedback@InvestorPlace.com
- investorplace.com
2.9
Average
835 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Questionable billing practice
I called and cancelled my service to Fry's Investment report SEVERAL YEARS AGO. The representative had assured me this was done. I was cleaning out my email box today and saw a notice from Investor Place that my card would be charged on 9/6. I found previous years emails that said the same. I have been being charged for something I cancelled years ago. After I cancelled my service, I could no longer log into the account. The email says to log in and change what I need to but I no longer (for years) have had this subscription to this investor letter or the site. This rings of scam. I would like a refund for these years where payment has wrongfully been taken after my subscription has been cancelled. I did email to get help and none forthcoming yet.
8 August 2025
Unprompted review
Reply from InvestorPlace
Hi R Ames,
Thank you for reaching out and for sharing your experience with us. We’re truly sorry to hear about the ongoing issues you’ve encountered and the frustration this has caused.
We have reached out to you directly requesting additional details so that we can investigate this matter further and ensure any active subscriptions are cancelled. Once we receive your information, we will work to resolve the situation as quickly as possible. You may also give us a call at (800) 219-8592.
We appreciate your patience and the opportunity to make this right.
Regards,
InvestorPlace Customer Success Team
recommendations not worth the money
Every couple of months a new stock picking system is offered which one can subscribe to, but none of them really works. Worst of all is the Auspex service, promising high returns every month, but within five monthe about 1% only produced a meager return, the rest where all cosed with losses.
Watching any of their promotional movies is a total waist of time, the free stock symbol to be revealed at the end of the movie never comes, but after you had to hear most of the time how good the author is and how many good recommendations he had given so far, probably nowbody expected any free recommendation any more.
20 July 2025
Unprompted review
Reply from InvestorPlace
Hello hsi-tsang,
Thank you for taking the time to share your feedback. We truly value hearing from our customers, and we're sorry to learn that your experience did not meet expectations.
We understand how disappointing it can be when investment outcomes don't align with your goals. Please know that your concerns are being taken seriously.
As stated in our terms on our website:
“None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance.”
We include this statement to ensure full transparency about the nature of investing and the potential risks involved. Our mission remains to provide insightful research and tools to support our subscribers in making informed financial decisions.
If there's anything we can do to help clarify or assist further, please don't hesitate to reach out. We’re always available at (800) 219-8592 or by email at feedback@investorplace.com.
Regards,
InvestorPlace Customer Success Team
Carol was very pleasant to talk to
Carol was very pleasant to talk to. She was able to resolve my issue very quickly. Thanks again Carol!
25 April 2025
Unprompted review
Reply from InvestorPlace
Hi Your Friend,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Carol was able to assist you promptly and made your interaction a pleasant one. We are proud to have her on our team, and your kind words will certainly make her day.
If you ever need any further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We’re always here to help!
Thanks again for being a valued part of the InvestorPlace community.
Best Regards,
Customer Success Team
Reply from InvestorPlace
Hi Tim,
Thank you so much for your 5-star rating! We truly appreciate you taking the time to share your experience — even a few words mean a lot to us. We're thrilled to know you're enjoying the service, and we look forward to continuing to support your financial goals.
If there's ever anything we can do to make your experience even better, don’t hesitate to reach out!
Customer Success Team
Marnell is a great communicater.
Marnell is a great communicater.
He understood my issue, and took extra effort to keep me as a client.
Which made me continue my subscription.
Terry Vango
10 April 2025
Unprompted review
Reply from InvestorPlace
Hi Terry,
Thank you so much for your feedback! We're thrilled to hear that Marnell was able to clearly understand your issue and went the extra mile to support you. We're proud to have team members like him who are committed to delivering great service.
We'll be sure to pass along your kind words—Marnell will be delighted to hear them. We're also very glad to know that his support played a role in your decision to continue your subscription. Thanks again for being with us!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Carol is a wonderful resource
Carol is patient, eager to be of help, and last but not least, knowledgeable about the issues!
7 April 2025
Unprompted review
Reply from InvestorPlace
Hi Alex,
Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Carol and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact.
We’ll be sure to pass your kind words along to Carol—she’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible.
Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Amazingly I am writing my third review…
Amazingly I am writing my third review for associates at Investor Place since my experience working with Andrew was spectacular. Personally the level of care and attention each associate I have had the privilege to work with has been so outstanding. I am so grateful to have the venue to give the feedback that they deserve with Andrew being no exception. In fact Andrew like the other associates, represent a gold standard for customer service. Investor place really could only recruit such consistently qualified staff if they were a stellar operation. So thank you Andrew for being at Investor Place and helping me locate some pertinent information, for which I am super grateful. Than you, thank you, thank you.
17 March 2025
Unprompted review
Reply from InvestorPlace
Hi Colleen,
Thank you so much for your thoughtful feedback! We’re thrilled to hear about your outstanding experience with Andrew and our team at InvestorPlace. Providing top-tier service is our priority, and it means a lot to know that our associates have made such a positive impact.
We’ll be sure to pass your kind words along to Andrew—he’ll be delighted to hear them! Your appreciation and support truly motivate us to continue delivering the best experience possible.
Thanks again for sharing your experience, and we’re grateful to have you as part of the InvestorPlace community!
Feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Customer service representative "Edge" Good work.
Customer service representative "Edge" was very helpful in getting the payment process completed. He demonstrated professionalism in going about the task of ensuring both satisfaction for the customer but the company goal of securing a sale.
11 February 2025
Unprompted review
Reply from InvestorPlace
Hi Lincoln,
Thank you for your kind feedback! We're thrilled to hear that Edge was so helpful in assisting with your payment process. We'll be sure to let him know how much his professionalism and dedication to ensuring both your satisfaction and the company's goals were appreciated. If you need any further assistance, don't hesitate to reach out at (800) 219-8592 or feedback@investorplace.com.
Best Regards,
Customer Success Team
One and Done . . . BRAVO!
The reason for my call to InvestorPlace was to request needed material to assist me in filling out my 2024 Tax Return. When I called Customer Service I was fortunate to have Marnel helping me. After stating the reason for my call, he immediately began gathering what I needed. In just a matter of mere moments he had emailed me my requested info. His response was fast and thorough. But what really impressed me was his communication skills, his knowlege, respectfulness, patience, attention to detail. Because of how well I was treated, I won't hesitate in calling back if ever the need arises, and will be blessed if Marnel is the one who is on the other end.
28 January 2025
Unprompted review
Reply from InvestorPlace
Hi Robert,
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Marnel was able to assist you so effectively and make your call such a positive experience. We’ll certainly pass along your kind words to Marnel and make sure he’s recognized for his exceptional service. We’re grateful for your support and are always here to help if you need anything in the future!
Thanks again, and feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
Not for me!
As has been said in previous reviews by others, these guys engage in a lot of hype and fear tactics that encourage you to click on more and more links ("hurry, before it's too late...") leading to endless blather about past investment strategies and trends, old-news charts, re-posts of previous articles, quotes by others, upcoming "secret opportunities" and "impending investment disasters" or preposterous upsides without providing any real, useable recs. The thing they seem best at is hyping InvestorPlace. I wish I'd done more research on them before I signed up. Maybe there is some success to be had if you dig deep enough or suffer through enough snake oil presentations, but its not for me. Better off sticking with MF, Zacks or Seeking Alpha. InvestorPlace feels like going to an AMWAY conference. One positive note - the customer service rep I talked to when I cancelled my subscription was pleasant and professional (although there was some light up-selling trying to get me to stay).
15 January 2025
Unprompted review
Reply from InvestorPlace
Hi DG,
We sincerely apologize for any inconvenience you've experienced and truly appreciate your feedback. We understand your concerns and are grateful for the opportunity to hear your thoughts.
Thank you for providing your contact details. While we're sorry we couldn't reach a resolution, we have removed you from our mailing list. Please allow up to 72 hours for this change to take effect.
We are constantly working to improve, and your feedback plays a key role in helping us better serve our customers. If you need further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We’re here to help!
Best regards,
Customer Success Team
Horrible company to deal with
Horrible company to deal with , They keep charging my bank account after i have closed down my account with them.This company lacks transparency, Avoid them at all cost .i have noted a substitute comp high up in my display with a far off profitable earning experience, i hope my review helps someone
15 January 2025
Unprompted review
Reply from InvestorPlace
Hi SPLC,
We sincerely apologize for the inconvenience you've experienced, and we understand how frustrating it can be to see continued charges after closing your account. Transparency is very important to us, and we take your feedback seriously.
Unfortunately, we were unable to locate an account under the details provided. We would love to discuss this matter further and resolve any concerns you may have. If you could kindly provide additional contact details or any further information, we will investigate the issue promptly. Alternatively, you can give us a call at (800) 219-8592 or reach out via email at feedback@investorplace.com at your earliest convenience.
Thank you again for sharing your experience, and we look forward to hearing from you soon to assist you further.
Best regards,
Customer Success Team
Please hire a new author or return to…
Please hire a new author or return to updating articles for stocks $10 and below, now your website is 3 months outdated on most stock news articles and tips on which stocks to buy!
What a shame, such an amazing website has declined.
I will change my review if coverage of stocks under $10 improves.
14 January 2025
Unprompted review
Reply from InvestorPlace
Hi Mike,
Thank you for your feedback, and we apologize for any inconvenience caused.
Providing prompt and effective support is our top priority.
InvestorPlace.com offers a variety of free reports and resources to help our subscribers stay informed about the latest market trends and analysis. If you have any questions or concerns regarding a paid subscription, please feel free to contact us at (800) 219-8592 or feedback@investorplace.com.
We have requested additional contact information to help us locate your account and assist you more effectively.
At InvestorPlace, we are committed to transparency and ensuring your satisfaction.
Best regards,
Customer Success Team
It is of great assistance of Ed
It is of great assistance of Ed, never letting me down to look for several options to succeed eventually my subscription because of a not working payment by the website of Investor Place.
Important is the option to call by Whatsapp in order to avoid international phone costs from Europe to the USA.
with thx,
Rob Verhulst
7 January 2025
Unprompted review
Reply from InvestorPlace
Hi Rob Verhulst,
Thank you for your kind words! We're so glad to hear that Ed's assistance was invaluable in resolving your subscription issue. It's always our priority to explore multiple options and ensure our customers succeed, even when challenges arise, like the payment issues.
We truly appreciate your feedback about the WhatsApp option, as we understand how important it is to avoid international phone costs from Europe to the USA. Rest assured, we will pass along your thanks to Ed for his dedicated support.
Thanks again, and feel free to reach out at (800) 219-8592 or feedback@investorplace.com if you need anything else!
Best Regards,
Customer Success Team
I cancelled my account/subscription…
I cancelled my account/subscription over a year ago and exactly a year later, they helped themselves to my checking account to the tune of $49. They tried this last year after I cancelled my account, and when I complained, they credited my account. It looks like they will bill me every year if I don't catch it. Watch out with this company. If they are this desperate to be stealing money, doubt they will help you make money!
2 January 2025
Unprompted review
Reply from InvestorPlace
Hi Renee,
Thank you for providing your feedback.
Ensuring that our customers receive prompt responses is our top priority, and we sincerely apologize for the inconvenience you’ve faced. We completely understand how frustrating this situation must be, and we want to assure you that we are actively investigating it.
In order to resolve the matter, we've requested additional contact details to help us locate your account and review the charge. We recognize that this has been a recurring issue, and we are fully committed to addressing it as quickly as possible.
We appreciate you bringing this to our attention, and we truly value your patience as we work toward a resolution.
Please reach out to us at (800) 219-8592 or feedback@investorplace.com.
We look forward to hearing from you.
Best regards,
Customer Success Team
Marnel was extremely professional
Marnel was extremely professional, courteous and understood all the issues I had messed up. He did an excellent job in resolving all the issues. Was patience and helpful!!
Marnel is a great representative for Investor Place; an asset to your organization.
19 December 2024
Unprompted review
Reply from InvestorPlace
Hi Duane,
Thank you for your feedback! We're thrilled to hear that Marnel provided such a positive experience for you. We will be sure to pass along your kind words to him. It's wonderful to know that he was able to resolve all the issues with professionalism, patience, and helpfulness. Marnel is indeed an asset to our team, and we appreciate you taking the time to share your thoughts!
Your satisfaction is our top priority, and it's great to know we could meet your needs effectively. If you have any more questions or need further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We're here to help!
Best regards,
Customer Success Team
Michell D.
Michell D., was a very professional and answered and resolved all my questions as to not receiving Louis Navellier's email regard to pod cast and news alerts. However, I still am not receiving notice of pod cast and newsletter results. Michell did say it would take up to 72 hours so maybe it will happen today for the weekly update letter. Overall, Michelle was very good in handling my concerns over the phone. I liked that she could access my computer to navigate in showing me the Navellier web site. Tom S.
12 December 2024
Unprompted review
Reply from InvestorPlace
Hi Thomas,
Thank you so much for your thoughtful feedback. We truly appreciate you taking the time to share your experience. We're glad to hear that Michelle D. was able to professionally address your concerns and resolve your questions regarding the podcast and newsletter alerts. We'll be sure to pass along your kind words to her.
We understand your continued concern about the notifications, and we hope that everything resolves in the next 72 hours as mentioned. If you need further assistance, please don't hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We're here to help!
Thanks again for your feedback, and we're happy to have had the opportunity to assist you!
Best regards,
Customer Success Team
Investorplace took over my sub from…
Investorplace took over my sub from Palm Beach Research. Their main man Louis navalier recently recommended supermicro. Within days it crashed then again a couple of months later. Turns out it had previously been investigated for malpractices. Navalier has never apologised, never issued an update. Looks like he did no due diligence. Just mouths off recommendations with no accountability. Lazy and irresponsible.
28 November 2024
Unprompted review
Reply from InvestorPlace
Hi Anthony,
Thank you for sharing your feedback with us.
Providing prompt and effective responses to our customers is our top priority.
We attempted to reach you by phone, but it seems the contact number we have on file is incorrect. Please call us at (800) 219-8592 at your earliest convenience so we can assist you further.
Our analysts are committed to staying informed on market trends, offering subscribers the latest news and insights to enhance our recommendations. If you have any questions about these recommendations or your current positions, don't hesitate to contact our customer success team.
As stated in our terms, "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content." Investing involves inherent risks and uncertainties, and while our recommendations aim to offer valuable insights, past performance is not a guarantee of future results.
Thank you again for your candid feedback. We hope to address your concerns and improve your investment experience.
Feel free to reach out to us at (800) 219-8592 or feedback@investorplace.com.
We look forward to hearing from you.
Best Regards,
Customer Success Team
They took money out of my account…
They took money out of my account without my authorization conning me out of 49 dollars and oversea charges ,I’ve complained n they say send your bank details which I did now they are stalling me again ,this is moths now since they robbed me ,I want my money back!!!!
15 November 2024
Unprompted review
Reply from InvestorPlace
Hi Graham,
Thank you for sharing your feedback with us.
Providing timely responses to our customers is a top priority, and we apologize for any inconvenience this may have caused.
We’ve sent you an email asking for additional information to help expedite your refund.
We are committed to transparency and ensuring your satisfaction, please feel free to contact us at (800) 219-8592 or feedback@investorplace.com.
Best regards,
Customer Success Team
This Is B.S
A lot of scare and fear factors with dozens of emails a week asking for thousands of dollars. That is what I got from this service, with recommendations that claimed to be better than market return and faster. For example, CUE was luke langos recommendation last year, now I am down FIFTHY-FIVE percent (-55%). It was recommended as a small mega moonshot at $3.75. Now it is even worse still at 1.30! Of course, I am going to hold since I am already losing, But for a short-term buy in less than a year recommendation, This Is B.S.
17 November 2024
Unprompted review
Reply from InvestorPlace
Hi Casey,
Thank you for sharing your feedback with us.
Ensuring timely and effective responses to our customers is our top priority, and we’ve requested additional information so we can assist you more thoroughly.
We’re genuinely sorry to hear about your experience with Luke Lango’s recommendations and the losses you've encountered. We understand that investing, particularly in emerging megatrends, can be volatile and may not always align with your personal goals or risk tolerance. While we strive to provide valuable insights and guidance, we acknowledge that results can vary.
Luke regularly shares daily updates to keep his subscribers informed about market trends and developments. As noted in our terms, we want to remind you that "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content." Investing involves inherent risks, and while we aim to provide thoughtful recommendations, past performance is not indicative of future results.
We would like to better understand your situation and see how we can assist you moving forward. Please don’t hesitate to reach out to us at (800) 219-8592 or via email at feedback@investorplace.com.
Best regards,
Customer Success Team
Jane was very knowable and easy to…
Jane was very knowable and easy to understand. Very pleasant to speak with and concerned about my issue.
11 September 2024
Unprompted review
Reply from InvestorPlace
Hi Duane,
Thank you for your feedback! We appreciate your kind words and are pleased Jane addressed your issue with care. We will make sure to pass on your kind words to her.
Your satisfaction is our top priority, and it's great to know we could meet your needs effectively. If you have any more questions or need further assistance, please don’t hesitate to reach out at (800) 219-8592 or feedback@investorplace.com. We're here to help!
Best regards,
Customer Success Team
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