Investing.com Reviews 

Reply from Investing.com

Jan 22, 2026

Thank you for taking the time to share your thoughts! We appreciate your interest in our platform and your openness to trying something new.

We understand that starting your journey in the financial markets can seem daunting when you don't have previous experience. Many of our most successful members once stood exactly where you are now - curious and ready to learn.

Our platform is designed to support members at all experience levels, including those just beginning their financial journey. You might find our educational resources particularly helpful as you get started - they cover everything from basic concepts to more advanced strategies.

We'd be delighted to help make your experience as smooth and valuable as possible. If you have any questions as you explore the app, our support team is always available to assist you. Sometimes a quick tip can make all the difference in navigating a new tool effectively.

Thank you for giving us a chance to be part of your financial future. We're excited to see where this journey takes you!

Reply from Investing.com

Jan 20, 2026

Thank you Brian for your positive feedback about our platform being "usually very good and helpful" and for being such a loyal daily member.

We're deeply concerned, however, about the security warnings you've encountered from Norton and another security application. User security is our absolute top priority, and we take these reports extremely seriously.

We've immediately alerted our security team to investigate these potential threats. It's crucial that we identify the source of these warnings, whether they stem from specific content, third-party advertisements, or other elements on our site.

To help us address this properly, we've reached out via Trustpilot's system for your contact details. If possible, any additional information you could provide would be extremely valuable - such as which specific sections of the site triggered the warnings, whether they occurred on desktop or mobile, and any error messages you received.

In the meantime, our technical team is conducting a comprehensive security audit of all our outbound links and advertising partners to ensure they meet our stringent security standards.

Thank you for bringing this to our attention. Your vigilance helps us maintain a safe environment for all our users.

Reply from Investing.com

Jan 18, 2026

Thank you so much for your fantastic review, Katarina! We're thrilled to hear that Warren AI is rocking your investment experience.

It's particularly rewarding to know you're finding value in both the depth and breadth of our information deck. We've worked hard to create a comprehensive resource that serves investors at every level, and your feedback validates those efforts. We're equally pleased that you're enjoying the AI picks feature - our team is constantly refining these algorithms to provide the most valuable insights possible.

Your suggestion regarding technical chart templates is spot on and addresses a pain point we're actively working to solve. Being able to seamlessly apply saved templates across different stock analyses would significantly enhance the user experience, and we completely agree this is an area for improvement. We've shared your feedback with our development team as additional validation for prioritizing this feature.

The idea of including technical analysis tutorials and practical application tips is excellent! Educational content that helps users maximize our tools is definitely something we're looking to expand. Your suggestion has been noted and will be considered in our upcoming content planning sessions.

Thank you for taking the time to provide such thoughtful feedback. It's this kind of specific, constructive input that helps us make meaningful improvements to our platform.

Reply from Investing.com

Jan 18, 2026

Thank you for taking the time to reach out to us. We've received your submission, though we notice it contains only your name without specific feedback about your experience with our services.

We value hearing from all our users and would welcome any thoughts, suggestions, or questions you might have about our platform. Your insights would help us continue improving our services.

If you were attempting to ask a question or report an issue, please feel free to provide more details, and our team would be happy to assist you.

Thank you for connecting with us, and we hope to hear more from you soon.

Reply from Investing.com

Jan 18, 2026

Thank you so much for your wonderful review! We're delighted to hear that you find our platform to be a valuable resource for your investment activities.

We're particularly pleased that you highlighted the AI screening capabilities of InvestingPro. Our team has invested significant effort into developing these tools to help investors like yourself efficiently identify promising investment opportunities. Your recognition of this feature is especially gratifying, as we believe it represents one of our most innovative offerings.

Feedback like yours helps validate our approach and encourages us to continue enhancing our platform. We're constantly working to refine our AI algorithms and add new screening parameters to make your investment research even more productive.

We appreciate you taking the time to share your experience and for being part of our investing community. Your success is what drives our ongoing commitment to excellence.

Reply from Investing.com

Jan 18, 2026

Thank you for your kind review! We're glad to hear that you find our information and news useful as part of your research toolkit.

We completely understand and appreciate that savvy investors like yourself consult multiple sources - that's actually a very wise approach to staying well-informed in today's complex financial markets. We're honored to be one of the resources in your information mix.

Our team works diligently to provide timely, accurate, and relevant content that adds value to your decision-making process. Your feedback validates these efforts and encourages us to keep improving.

Is there any particular type of information or feature you find most valuable? Your insights could help us focus our efforts on enhancing the aspects that matter most to our users.

Thank you again for your support and for taking the time to share your experience.

Reply from Investing.com

Jan 18, 2026

Well, this might be the most intriguing financial crime thriller title we've ever received as a review! "50000$ USA cain police" sounds like either the world's most specific ransom note or the title of the next summer blockbuster movie.

While we're not entirely sure if you're reporting a heist, suggesting a new investment strategy, or if your cat just walked across your keyboard - we're certainly entertained! Our office has been debating what this could mean all morning. Our CEO thinks you've discovered a secret code in our stock charts, while our IT department suspects you might be communicating with us from a parallel dimension where financial advice is incredibly cryptic.

If you were trying to tell us that our platform helped you make $50,000 - wonderful! If you're actually with the "cain police" (which we assume patrols sugar consumption?), we promise we've been good!

Whatever your message intended to convey, it certainly brightened our day. If you'd like to elaborate on your mysterious review, we're all ears - our customer service team is standing by with both financial expertise and cryptography skills!

Reply from Investing.com

Jan 15, 2026

Thank you so much for your wonderful review, Roberto! We're truly delighted that you've found investing.com to be both useful and affordable.

We take great pride in our comprehensive offering, and it's rewarding to hear that you specifically value our news, analysis, and opinion content. Our team works diligently to provide thorough coverage across global stocks, ETFs, commodities, and more, so it's gratifying to know this information is helping your investment journey.

Your positive feedback about our charting tools is particularly appreciated. We've designed them to be powerful yet accessible for investors at different stages of their journey, and we're pleased they're serving your needs well.

We're also thrilled that you're finding value in WarrenAI. Our development team has invested significant resources into creating an AI assistant that provides meaningful analysis and actionable insights, and your endorsement validates those efforts.

Regarding our mobile app, we've focused intensely on creating a seamless experience that maintains the core functionality of our website, so we're happy to hear it's working well for you.

Thank you for taking the time to share such detailed feedback about your experience. Comments like yours motivate us to keep enhancing our platform while maintaining the affordability and quality you value.

Reply from Investing.com

Jan 14, 2026

Thank you so much for taking the time to leave us a review Osvaldo!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback, Filip. We sincerely apologize for the frustrating experience you've described with our promotional communications. Your concerns have been heard loud and clear.

We genuinely value your loyalty as a multi-year Pro subscriber, and creating a negative experience for our paying customers is absolutely counter to our intentions. The frequency and persistence of our upgrade prompts have clearly missed the mark, and for this, we are truly sorry.

Based on your feedback, we're taking immediate action. We're reviewing our in-app advertising policies, particularly for existing subscribers, and examining how customers can permanently opt out of upgrade notifications. Our marketing and product teams are currently reassessing how we communicate with different subscriber tiers to ensure all customers receive the respectful experience they deserve.

Regarding the legal concerns you've raised about marketing practices under Swedish and EU regulations, we take compliance with all applicable laws very seriously. Our legal team is reviewing the points you've mentioned to ensure our practices align with all requirements.

We'd like to address your specific situation and make things right if possible. We've reached out via Trustpilot for your contact details so we can follow up with you directly and resolve these issues to your satisfaction.

Your feedback, though difficult to hear, is invaluable in helping us improve. We're committed to providing a premium service that respects our customers' preferences and focuses on delivering value rather than persistent upgrade prompts.

Thank you for bringing these issues to our attention.

Reply from Investing.com

Jan 12, 2026

Thank you for taking the time to share your thoughts about our platform, Takis! We're delighted to hear you find it comprehensive and appreciate the value we strive to provide through our price/earnings ratio.

We're excited that you see promise in Warren - this is an area we're actively developing and your encouragement means a lot to our team.

Regarding the social features and politician tracking you mentioned, your feedback is incredibly valuable. We're constantly evaluating which features will benefit our users most, and we've noted your interest in these specific capabilities. While we've focused on creating a robust core experience, we're always looking to enhance our offering based on user needs.

We'd love it if you would be open to sharing more specific details about which social aspects you find most valuable? This would help us prioritize future developments that align with what our users want most.

Thanks again for your positive review and constructive suggestions. We're committed to continuous improvement and appreciate you being part of our journey!

Reply from Investing.com

Updated Jan 15, 2026

Thank you for bringing this concerning situation to our attention, Jens. We take unexpected billing issues very seriously, and we sincerely apologize for the frustrating experience you've described.

The mysterious charge you've encountered and the inability to reach our customer service team represent significant failures in our systems and processes. This is not the experience we want any of our customers to have, and we understand how alarming unexpected charges can be.

The discrepancy between what you see in your account and what appeared on your credit card is particularly troubling. We're immediately investigating how this could happen and taking steps to ensure greater transparency in our billing processes.

Regarding the difficulty in reaching customer service, this is completely unacceptable. We're currently implementing improvements to our support infrastructure to ensure every customer can easily communicate with our team when issues arise.

We've requested your contact details through Trustpilot's system so we can follow up with you directly to resolve this specific billing issue. Our priority is to address your concern promptly and ensure you're not charged inappropriately.

Your warning to other customers is valid - clear billing information and accessible customer support should be fundamental expectations. We're committed to improving both areas based on your feedback.

Thank you for highlighting these critical issues that require our immediate attention.

UPDATE:

We are happy to hear that our support team resolved the issue to your satisfaction Jens! We'd appreciate it if you could adjust your review to reflect the latest experience you had with our team.

Have a great weekend!

Reply from Investing.com

Jan 12, 2026

Dear Connoisseur of Considerable Concepts,

We're absolutely HUGE fans of your review! When we saw "Bigness is my life," our marketing team immediately wanted to put it on billboards. BIG billboards. The biggest billboards money can buy.

You clearly understand our company philosophy: Go big or go home! While some companies think small, we're over here needing bigger servers just to contain our ambitions. Our development team has your review printed in font size 72 and hanging in the office as their daily inspiration.

We're not saying our platform caused the universe's expansion, but have you ever seen them in the same room together? Just saying.

Next time you log in, please don't be alarmed if everything seems slightly larger. That's just us embracing your feedback with enthusiasm that can only be described as... well... BIG.

Thanks for the smile and the most concise company motto we never knew we needed!

ENORMOUSLY grateful,
The Investing.com Team
(We would have used a bigger font, but our Trustpilot's system has size limits. Ironic, we know.)

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback, Hitesh. We're genuinely concerned to hear about your experience transitioning "from good to pathetic" and sincerely apologize for the frustrations you've encountered.

The technical issues you've highlighted – particularly the inability to save chart templates across different securities and the recent failure of interactive charts on our website – represent significant functionality problems that require immediate attention. Our technical team has been alerted to investigate and resolve these issues as a matter of priority.

Regarding the lack of transparency around our Pro Picks performance calculations, we understand your frustration. Clear methodology and honest reporting are essential for any investment tool, and we take your feedback about this very seriously. We're committed to providing complete transparency about how our metrics are calculated.

We're especially troubled to hear that you've experienced a decline in quality despite being a paying Pro subscriber. This runs counter to our commitment to deliver increasing value to our subscribers.

We've reached out via Trustpilot's system for your contact details so we can follow up directly to address these specific technical issues you're experiencing and ensure they're resolved promptly. We'd also like to discuss how we can restore your confidence in our service.

Your feedback, while difficult to hear, is invaluable in helping us improve. Thank you for bringing these important issues to our attention.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback. We sincerely apologize for the disappointment and frustration you've experienced after purchasing our Pro subscription.

Your concerns about feeling deceived regarding the features included in Pro versus Pro+ are completely valid. We understand how frustrating it can be to invest in a service only to discover that certain features you expected to access remain behind another paywall. The continued promotion of Pro+ within the Pro experience has clearly added to this frustration, and we apologize for this poor user experience.

We take full responsibility for any lack of clarity in our marketing and feature descriptions. Clear and transparent communication about what each subscription tier includes is essential, and your feedback highlights an area where we need to improve significantly.

We've reached out via Trustpilot's system for your contact details so we can follow up directly to discuss your specific situation. We'd like to understand exactly which features you expected to access and work toward a resolution that resolves this issue to your satisfaction.

Based on your valuable feedback, we're already reviewing our product pages and marketing materials to ensure they clearly communicate the exact features available in each subscription tier, eliminating any potential confusion for future customers.

Thank you for bringing this important issue to our attention. We're committed to earning back your trust through improved transparency and better service.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback about your experience with our economic calendar and services, Ara. As someone who has trusted us for years and invested in a lifetime subscription, your perspective is particularly valuable and concerning to us.

The issues you've described regarding delayed economic data and incorrect listing of cancelled or deferred events are significant problems that directly impact the reliability of our platform. For traders and investors who depend on timely and accurate information, these failures can have real consequences, and we deeply apologize for any negative impact this has had on your trading activities.

We completely understand why these experiences have led you to question the reliability of our other services. Trust is earned through consistent performance, and we recognize that we've fallen short of the standards you rightfully expect from us.

We've reached out via Trustpilot's system for your contact details so we can follow up directly. We'd like to understand more about the specific events that were misreported, discuss appropriate compensation for the inconvenience, and share our concrete plan for improvement.

Thank you for your years of loyalty and for bringing these critical issues to our attention. We're committed to earning back your trust through tangible improvements to our data reliability.

Reply from Investing.com

Jan 12, 2026

Thank you so much for your positive review, Rajesh! We're delighted to hear that you find our platform easy to use with a simple interface.

User experience is at the heart of everything we design, and our team has worked diligently to create an intuitive platform that eliminates unnecessary complexity. We believe that powerful tools don't have to be complicated, and your feedback confirms we're on the right track.

We're constantly looking for ways to refine and enhance our interface while maintaining the simplicity you value. If you have any suggestions for improvements or additional features you'd like to see, we'd love to hear them.

Thank you again for taking the time to share your experience. We appreciate your support!

Reply from Investing.com

Jan 12, 2026

Thank you so much for your enthusiastic review, Hash! We're thrilled to hear that you find our app awesome and appreciate how quickly our company responds to your needs.

It's wonderful to know that you had a positive experience with our services. Our team works hard every day to deliver fast and efficient solutions for all our users, and feedback like yours motivates us to continue improving.

We value your support and are genuinely happy that you're satisfied with our app. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for taking the time to share your thoughts with us!

Reply from Investing.com

Jan 12, 2026

and a good morning to you!

Reply from Investing.com

Jan 12, 2026

Thank you so much for your wonderful review, Ravindra! We're truly delighted to hear that you've experienced both monetary and social benefits from using our platform.

Creating a service that simplifies decision-making while reducing stress has always been central to our mission. It's incredibly rewarding to know that this approach has translated into real profits for you, as your financial success is what drives our team forward every day.

The social component you mentioned is equally important to us. We believe that the best financial tools should not only help grow your investments but also connect you with like-minded individuals on similar journeys.

Your positive feedback energizes our entire team and reinforces our commitment to continuous improvement. We'll keep working hard to ensure your experience remains valuable and rewarding.

Wishing you continued success with your investments and a wonderful day ahead!