Into The Eve Reviews 

184
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their gentle nature, especially for sensitive skin. Many appreciate the diverse and amazing scents, alongside the commitment to natural, handmade, vegan, and cruelty-free ingredients. The helpful and caring staff, along with excellent customer service, are frequently commended. Specific items like body butters and whipped soaps are often highlighted for their luxurious feel and nourishing results. Reviewers consistently value the careful packaging, excellent service, and the company's dedication to eco-friendly practices and sensitive skin options, enhancing their positive experience.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the outstanding quality, addictive... See more

Quality

Users describe positive interactions with quality, consistently praising the luxurious feel and outstanding... See more

Customer service

Customers had positive experiences with customer service, with many reviewers highlighting the team's... See more

Staff

Reviewers consistently express appreciation for the staff, describing them as lovely, helpful, and going... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing place for bath and body care products. I discovered them a few years ago on a TT live and purchased some body butters and it just started from there. I have been exclusively using their produ... See more

Company replied

Rated 5 out of 5 stars

I've always had a great experience with ITE. They're always extremely helpful if you have any questions about scents or products. I love that they are cruelty free as I'm trying to stop using product... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

184 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(184)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most incredible company

Most incredible company. Products are faultless and so refreshing to use in my morning shower. Customer service is amazing

16 October 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe

Rated 1 out of 5 stars

Disappointed!

Soap is advertised to be ‘non squeaky’ however this is not the case. I ordered 2 sample soaps and both squeak when applied to the skin. There is also no scent to either of the soaps, just your normal ‘soap’ smell. Very very disappointed

26 September 2023
Into The Eve logo

Reply from Into The Eve

I'm so sorry to hear you're disappointed.

Quite often when a you switch products, it can take a few uses for your skin to get used to it. Would you mind giving me some updated feedback once you've tried the soap bars a few more times?

With our soap bars we use minimal packaging to reduce waste, however, this does mean that the exterior of the soap can lose it scent a little quicker. When you start to use the bar the scent will get stronger.

If you're someone who prefers a stronger scent, I am more than happy to send you out a couple of samples of some of our soap bars with stronger scents?

We rarely get bad feedback and our aim isn't to disappoint. If you drop me an email I can arrange the stronger scents to be shipped to you :) - info@intotheeve.co.uk. Thanks! - Zoe.

Rated 5 out of 5 stars

Their products are to die for

Their products are to die for, the members of staff are so so so lovely, their customer service is amazing, quick and easy shipping and delivery, A+++ business😍 been a customer for nearly 3 years and will be a customer for many many more🩷

24 September 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

10/10 an absolute winner

Wonderful company with excellent customer services and brilliant products. I’ve tried their normal & salt soaps, body scrub & body butter, all delightful.

24 September 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

Environmentally Sustainable & Friendly Bunch!

IntoTheEve is made up of such a friendly bunch of people! All with such big and loving personalities! Zoe, the owner is incredibly helpful and is always there to help and answer questions on live. I also love how she is always asking her customers what they’d love to see! My favourite products are the body butters, closely followed by the whipped soaps. The body butter (unlike other businesses) simply melt into the skin and are so hydrating. It is literally a butter, not a lotion! The scents are absolutely divine and to die for. I’m always excited for new scents and look forward to being a long-term customer! Could not recommend IntoTheEve enough!

23 August 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so so much! The body butters are so luxurious aren't they?! Thank you for taking the time to leave such a lovely review - Zoe.

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products. The team are good. I have nothing negative to say about this business . ⭐️ ⭐️ ⭐️ 🌟 ⭐️

30 July 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

I love, love, love 'Into The Eve'....

I love this company. The soaps smell absolutely amazing and feel so good on the skin. Delivery is quick and the service is always so personal. I love the little notes written on the box. I am a repeat customer and will be moving forward too.
Highly recommend !!!

7 August 2023
Unprompted review
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

Excellent value and quality

I have started using into the eve since seeing them on tictoc the quality is outstanding and I have signed up to the monthly subscription they last alot longer than liquid soap and whilst I was worried about bacteria I remembered do we actually clean the pump of the liquid soap

31 July 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

Amazing products

First time trying handmade products and so far I love them! The soap smell incredible and they are so hydrating. The lip scrubs are perfect and the body polishes are fabulous! I will definitely be purchasing more

31 July 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

Lovely products

Lots of scents in the range of products. Lovely to use and my skin loves them too!

4 August 2023
Into The Eve logo

Reply from Into The Eve

Thank you - Zoe.

Rated 5 out of 5 stars

The best soap company

Everything about this company is amazing. Every single product I have brought from them have been worth every single penny, from the scent, packaging and the customer service. I couldn’t fault this amazing business.

4 August 2023
Into The Eve logo

Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

Fantastic Company

Brilliant customer service. Lovely packaging that is all recyclable. Products smell gorgeous. Body polish has worked to reduce my strawberry skin and the body butter is super moisturising. Will be ordering over and over again.

11 July 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

This is a great business!!

This is a great business!!! Zoe and her team have made such an impact on the beauty/toiletries community.From the amazing smells,brilliant customer service to the recycling initiative-intotheeve is a staple for me when buying body care products

4 August 2023
Into The Eve logo

Reply from Into The Eve

Thank you so much! - Zoe.

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