Into The Eve Reviews 

185
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting their gentle nature, especially for sensitive skin. Many appreciate the diverse and amazing scents, alongside the commitment to natural, handmade, vegan, and cruelty-free ingredients. The helpful and caring staff, along with excellent customer service, are frequently commended. Specific items like body butters and whipped soaps are often highlighted for their luxurious feel and nourishing results. Reviewers consistently value the careful packaging, excellent service, and the company's dedication to eco-friendly practices and sensitive skin options, enhancing their positive experience.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the outstanding quality, addictive... See more

Quality

Users describe positive interactions with quality, consistently praising the luxurious feel and outstanding... See more

Customer service

Customers had positive experiences with customer service, with many reviewers highlighting the team's... See more

Staff

Reviewers consistently express appreciation for the staff, describing them as lovely, helpful, and going... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing place for bath and body care products. I discovered them a few years ago on a TT live and purchased some body butters and it just started from there. I have been exclusively using their produ... See more

Company replied

Rated 5 out of 5 stars

I've always had a great experience with ITE. They're always extremely helpful if you have any questions about scents or products. I love that they are cruelty free as I'm trying to stop using product... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(185)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and products

Great customer service as always. Zoe is passionate about her business and products which is reflected in the quality. Always a pleasure to support a small business and amazing smelling products as always! Couldn’t recommend trying a sample product at least to anyone reading this. I doubt you will be disappointed. Thanks Zoe and team

26 January 2024
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Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

In love with Into the Eve

I am obsessed with the whipped soaps and body polish’s from this brand! They really make you feel so exfoliated and clean! You only need a small amount to be smelling yummy all day!

28 January 2024
Unprompted review
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Reply from Into The Eve

Thank you so much Hannah! So glad that you're loving the products. -Zoe

Rated 5 out of 5 stars

whipped soap addict

So pleased to have found this website and I’m a total whipped soap addict now! Quality is always great and delivery has been quicker than expected.

24 December 2023
Unprompted review
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Reply from Into The Eve

Thank you so much for your review! -Zoe

Rated 5 out of 5 stars

amazing, Amazing, AMAZING!!

Amazing staff, and products that will blow your mind!
After using the body polish, I’ve never felt cleaner.
So many different scents to choose from, you’ll never get bored!

27 December 2023
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Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

Whipped soaps

I love the whipped soaps so gentle yet effective and love the multi purpose use. Team is lovely too!

27 December 2023
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Reply from Into The Eve

Thank you so much! -Zoe

Rated 5 out of 5 stars

Well where do I start!....

Well where do I start!....
I ordered through the website which was very easy to navigate. The cherry bundle OMG I could eat it!! As does the strawberry! Now when it comes to lotions I am super fussy as I cannot stand the feeling of being greasy/sticky just before getting into bed, but my gosh the boddy butter is just amazing! My skin felt so soft but not tacky at all and I was able to get straight into bed, I'm also super sensitive but have had no issues with the fragrances and the snow queen whipped soap was perfect for shaving.

I cannot wait to try the body polish. The strawberryip kit it also super nourishing.

Honestly overall I am super happy with my purchase and cannot wait to order more.. 🤣

2 January 2024
Unprompted review
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Reply from Into The Eve

Thank you so much for your lovely review! -Zoe

Rated 5 out of 5 stars

Into the eve I love it

Love the soap bars there are amazing my parcel came quickly which I love. Would definitely buy from them again

27 December 2023
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Reply from Into The Eve

Hi Jess, thank you so much for your kind words! -Zoe

Rated 5 out of 5 stars

Beautifully run company by a really…

Beautifully run company by a really lovely team who love to answer questions and their customer service is second to non. Now getting down to the products. The salt soaps have saved my hands. I have to wash my hands constantly and before everything was stripping and damaging my hands. But these products are so so nourishing. My hands are in a much better state now. And it’s all down to Zoe her brother Zack and the team. Please go support this woman run company from Leicestershire and indulge in their exquisite products !

23 December 2023
Unprompted review
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Reply from Into The Eve

Hi James, thank you so much for your lovely review! - Zoe

Rated 5 out of 5 stars

Great products

I have made multiple purchases with this company and all the staff are very helpful and friendly. The products smell amazing and work really well, leaving my skin very soft. I personally love the whipped soaps and body polish. I have sensitive / combination skin and have eczema on my legs. These products do not irritate my skin and leave them soft/smooth.
I highly recommend into the eve products and will definitely purchase again 🙂

22 December 2023
Unprompted review
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Reply from Into The Eve

Thank you so much for your lovely review Hayley, glad you're loving the products! -Zoe

Rated 5 out of 5 stars

Great Products!

Really love the products and have been amazed at how well they work. The staff are also so friendly and polite and always willing to help.

5 December 2023
Unprompted review
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Reply from Into The Eve

Thank you so much for the lovely review Chloe, it's much appreciated! - Zoe

Rated 5 out of 5 stars

Fantastic products and service!

The soaps smell amazing, are fantastic to use as body wash, and make your skin so soft! Bought for myself and as gifts, couldn't recommend more :-)

24 November 2023
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Reply from Into The Eve

Thank you so much for your lovely review! - Zoe

Rated 3 out of 5 stars

Fast delivery but disappointing

Fast delivery. However disappointed the jars are not full, huge gaps in the bottom. The product looks old inside and flakey. Labels are wrapped around the products are not tight and slide off.. I really want to love these products but as they are Christmas gifts for family I am left disappointedz

25 November 2023
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Reply from Into The Eve

Hi Amelia, thank you for taking the time to leave a review. Due to the handmade nature of the products the batches vary each time. The products are sold based on weight rather than the 'fullness' appearance of the jar - each batch is weighed on trade approved scales. The whipped soaps are light and airy which is why there may be small gaps in the jars. In terms of the packaging, we agree and are looking at switching to a different container in the future which will have a sticker label instead. Thank you again for your feedback.
- Zoe

Rated 5 out of 5 stars

Great vaule

Amazing products every time I buy, well worth every single penny and watch there lives a lot on TikTok and you can see all the hard work they put into the products - amazing well done, definitely would recommend to anyone

24 November 2023
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Reply from Into The Eve

Thank you so much for leaving a lovely review! - Zoe

Rated 5 out of 5 stars

Fantastic business and products

Purchased twice now from this fantastic business. All products are brilliant, they smell gorgeous and last ages. The customer service is amazing, I put a note on my last order to pack in 2 boxes as they were gifts and they did it. You won't regret buying from here, fantastic all around! Thank you ❤️

12 November 2023
Unprompted review
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Reply from Into The Eve

Thank you so much for your lovely review! - Zoe

Rated 5 out of 5 stars

Amazing handmade products

Amazing handmade products
Quality and live put into all the products made and lively to see a handmade business doing so well.

27 October 2023
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Reply from Into The Eve

Thank you so much for taking the time to leave a review! We're so glad to hear that you're enjoying the products - Zoe

Rated 5 out of 5 stars

What a fabulous small business

What a fabulous small business!

The range covers everything you need to have some much needed “me time” while using the best ingredients and scents! I’ve got at least 2 of every product ranging from soap bars, to whipped soaps (which double as a fab shampoo!) to body polishes, body butters, lip butters etc!

Zoe and the team regularly “go live” on their TikTok page, so use that opportunity to get to know the brand and see some of the product demos on their page. I mean, those 5* reviews speak for themselves!

I would not hesitate to recommend this company to all. The charcoal soap actually cleared my skin better than a medication I was prescribed for acne - can you ask for anything better than that?

The lip butters and body butters are so nourishing you can feel the effect of using them for days afterwards! The whipped soaps have recently been reformulated and are a much smoother consistency which feels so luxurious.

Into the eve also offer sample size pots for you to try if you are new to the shop, or if you wanted to test out a new scent! Zoe has recently launched her Christmas collection so be quick to get it while you can!

27 October 2023
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Reply from Into The Eve

Thank you so so much! - Zoe

Rated 5 out of 5 stars

Can't stop buying!

I've only been ordering for a few months, but have ordered frequently as the products are so amazing
I'm allergic to Lanolin so either have to spend ages reading small ingredients or buy vegan. Tried In to the Eve and won't ever look back. My skin has never felt this soft before, especially my elbows - I've always struggled to find a body lotion that works...these body butters are amazing. Mango passion was my favourite set until I tried witches brew as a sample - then had to quickly order a full size set before they disappeared. The staff are fantastic and deal with queries fast and professionally. I honestly love all products, the plastic free, planet friendly nature of this business. Think they are stuck with me forever!

27 October 2023
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Reply from Into The Eve

Thank you so much! So glad that you found us and enjoy using our products! - Zoe

Rated 5 out of 5 stars

Only place I go

I won't go anywhere else for soaps and body products anymore.
This company has made showering and taking care of my skin something I look forward to every morning, having been someone who rarely used scrubs and moisturisers before.

27 October 2023
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Reply from Into The Eve

Thank you so much! This is such a lovely review and I'm so glad that you are enjoying using our products, it's greatly appreciated! - Zoe

Rated 5 out of 5 stars

Zoe is amazing and so are her products!

Zoe is amazing and so are her products! The shipping was so fast and the products arrived safe! I brought two whipped soaps and the second I opened the jar the smell was so strong and amazing! I could tell instantly which product was which. Blown away and cannot wait to use them, I love how the products have such amazing nourishing ingredients in too!

27 October 2023
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Reply from Into The Eve

Thank you so much! - Zoe

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