INTL Collective Reviews 59

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

So I ordered a shirt Bouquet button down on the website INTL collective. It cost me 120 $ but when i received it, I noticed that the brand wasnt INTL collective but HARSH AND CRUEL, and you can find t... See more

Rated 5 out of 5 stars

Have bought tens of items from INTL Collective and all of them are excellent quality. Creative designs, quality and fashionable clothing, reasonable shipping time. Price is completely worth it. They h... See more

Rated 3 out of 5 stars

Ordered very recently, happy with the quality of the product, sizing runs a bit big. Ordered 2 items, one was too big so attempted to exchange it according to there policies. Emailed multiple times an... See more

Company replied

Rated 1 out of 5 stars

Very expensive clothing from a Chinese warehouse, although the website makes you assume it to be from USA/Canada. Have to pay additional 40% import duties (China>Europe) which wasn't mentioned anywher... See more

Company replied

Company details

  1. Clothing Store

Written by the company

INTL Collective is an online streetwear conglomerate featuring exclusive up and coming brands. With inspiration drawn from across the globe, we aim to innovate and blend the world of art and fashion. 2017 - Forever


Contact info

3.0

Average

TrustScore 3 out of 5

59 reviews

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Rated 1 out of 5 stars

So I ordered a shirt Bouquet button…

So I ordered a shirt Bouquet button down on the website INTL collective. It cost me 120 $ but when i received it, I noticed that the brand wasnt INTL collective but HARSH AND CRUEL, and you can find the same shirt at 80$ on their website. We can add that is a 100% Polyester shirt and it’s like one of the cheapest material on the market. The seams are in contact with the skin and lots of threads protrude from the seams.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Bad quality, no refund after waiting for over a month

Ordered a vegan leather jacket. When the jacket arrived it had a very unpleasant fishy odor which was impossible to get rid off. When I sent the jacket back I never received my money back although the post office states that the jacket has been retourned successfully. Still waiting for refund after waiting for almost 2 months…

1 January 2024
Unprompted review
INTL Collective logo

Reply from INTL Collective

Hi Adrijus,

As we mentioned the tracking you provided showed that it was delivered to an address in Germany. We have recently received the returned item and issued a refund. Should you need any additional assistance feel free to reach out to our support team.

INTL Collective

Rated 1 out of 5 stars

I ordered the VEGAS LIGHTS LEATHER…

I ordered the VEGAS LIGHTS LEATHER PANTS and they were not what I expected. It appears the design is printed on via scanner and will fade in the sun the paints are also very long unlike the false pictures being shown other people wearing them. These pants were to expensive to be made with such horrible quality

29 December 2023
Unprompted review
INTL Collective logo

Reply from INTL Collective

Hi Sam,

We've sold thousands of the Vegas Lights Leather Pants and have had no issue with the graphic fading. In regards to it being long, it could very possible be the case that you ordered the wrong size. Should you wish to return or exchange the product, you're more than able to do so within the return window. Feel free to reach out to our support team (support@intlcollective.com) and they'll be happy to take care of it for you.

All the best,

INTL Collective

Rated 1 out of 5 stars

This brand is a SCAM

This brand is a SCAM! Ordered a shirt and never arrived. For over a month I've gone back and forth via email and nothing was done. Save your money and go buy somewhere else if you don't want to get scammed. You can't even get a refund nothing. Poor customer service.

10 November 2023
Unprompted review
INTL Collective logo

Reply from INTL Collective

Hi Maynard,

As we’ve mentioned in our email thread, the address you entered during checkout was missing the Apt #. When this happens, the courier is unable to deliver the package. We’ve had our logistics team contact the courier and had them hold the package for you at your local post office awaiting pickup.

INTL Collective

Rated 5 out of 5 stars

Intl🔥

Got a few shirts and jackets. All are super clean and fit as expected!

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Feels good, looks good

My jacket came in bout 3 weeks, took lil bit longer than i expected, but it was 100% worth the wait.
Feels good, looks good, and i will most def shop for other pieces later.

8 September 2022
Unprompted review
INTL Collective logo

Reply from INTL Collective

Appreciate you!

Rated 3 out of 5 stars

Could be better

Ordered very recently, happy with the quality of the product, sizing runs a bit big. Ordered 2 items, one was too big so attempted to exchange it according to there policies. Emailed multiple times and messaged social media teams. No response for 5 days. So rather poor communication snd customer service. A little missleading also, it appears this company is based in the Us/Canada but the products are shipped directly from China and took roughly 8-9 business days. Overall happy with said products but horrible custom service, its a simple exchange and no response.

7 October 2022
Unprompted review
INTL Collective logo

Reply from INTL Collective

Hi Ethan,

Thanks for bringing this to our attention. We've notified our support team to look out for your email and help you get that exchange process started. Looking forward to getting you the right sizes.

INTL Collective

Rated 5 out of 5 stars

Good

Really good! This ain't the first time i ordered and i never been disappointed so far. I'm definetly gonna buy again even though some items are expensive.

4 October 2022
Unprompted review
INTL Collective logo

Reply from INTL Collective

Glad to hear you haven't been disappointed. Appreciate you Clarence!

Rated 5 out of 5 stars

Great buy!

Great price. Great quality. Speedy delivery.

4 October 2022
Unprompted review
INTL Collective logo

Reply from INTL Collective

Appreciate you Tyler!

Rated 1 out of 5 stars

No exchanges

Admittedly, I missed the return/exchange window by a few days. They absolutely will not let me exchange my purchase even though it was sized much smaller than I anticipated. A little customer service goes a long way.

4 July 2022
Unprompted review
INTL Collective logo

Reply from INTL Collective

Hi Lex,

While we pride ourselves on our customer service, we have policies in place for a reason. Our records indicate that you reached out more than a month after your return/exchange window.

INTL Collective

Rated 5 out of 5 stars

Love this place!!!

Have bought tens of items from INTL Collective and all of them are excellent quality. Creative designs, quality and fashionable clothing, reasonable shipping time. Price is completely worth it. They have regular drops of new items and discounts as well! Looove this place, wish I could buy everything :')

7 April 2022
Unprompted review

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