International Dance Shoes Reviews 

2,988
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I ordered 2 pairs of shoes based on the measurements that they provided on their website. The shoes were shipped to my location in Seattle USA and I paid for the shipping. The shoes do not fit at all... See more

Company replied

Rated 5 out of 5 stars

I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more

Rated 5 out of 5 stars

I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more

Rated 5 out of 5 stars

First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales... See more

Company details

  1. Shoe Store
  2. Dance Store

Written by the company

We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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2.8

All reviews

(2,988)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

On the pricey side

I’m in the US, so I think that may affect my experience. When I was trying to place the order for the shoes, I couldn’t find the difference between the widths on the site so I had to email. The reply didn’t come in time so I ended up ordering the wrong size and now I have to send it back for an exchange. Shipping to and from the US is very expensive and I ended up spending almost double the price of the shoes with the back and forth.

30 June 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hi Johanne,

Thanks for taking the time to leave us a review. Had a quick look into this and looks like we got back to you within a working day and unfortunately you placed the order straight away. Sadly you're correct and that US to UK (and vice versa) shipping isn't so cheap and unfortunately as a small business we can't offer free returns even though we wish we could.

There is a store locator on our website (link below) and perhaps it makes sense to see which might be most local to you? If not so local, get in touch as they will be happy to order shoes in for you - and it won't cost as much should you have to return them (subject to their T&C's of course)

https://www.internationaldanceshoes.com/stockists-americas/

Hope this helps,
International Dance Shoes

Rated 5 out of 5 stars

Quality, Comfort and Style

I am always pleased with the quality, comfort and stability combined with a beautiful looking shoe!
My purchases have included practice shoes, standard ballroom shoes, as well as Latin shoes and the quality remains consistent though all the lines.
Bravo!

27 June 2023
Rated 4 out of 5 stars

Great shoes

It took longer than I had hoped to receive my shoes but the shoes were worth the wait.

22 June 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hi Maurice,

Thanks for your review. Whilst we appreciate everyone wants their shoes as soon as possible, we need the time to carefully craft them together! We give timeframes at the time of order and in your case of made to order shoes - the lead time was 5-10 working days and they were sent out on day 8. We wish we could be even faster of course but there's a lot of love and care that goes into our shoes (+ thankfully, a great amount of demand that means we always have a bit of a queue going through our factory here in Milton Keynes!).

Thanks for your order and very pleased that the shoes were worth the wait!

Many thanks,
International Dance Shoes

Rated 5 out of 5 stars

Bought my first pair of ballroom shoes…

Bought my first pair of ballroom shoes at Blackpool in the May festival. The staff were excellent and knew the answer to all my questions and suggested to try other styles to see which was best — I have a bunion!!!
So pleased that I have found dance shoes that are comfortable and fit well!
Have since bought 2 more pairs to beat the price increase!!!!

16 June 2023

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