Interflora Reviews 11

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

11 reviews

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Rated 1 out of 5 stars

Unrecomended-Untrusted pointless service

services advertised was not fullfilled in time and not completed within requested date. Next day delivery was completed only 5 days later.
Staff were unresponsive and order tracking was pointless .
Flowers were ordered for next day delivery, it took 4 days for them to inform me that my order cannot be completed as its out of stock. Missed my the special occasion date due to staff and service incompetence

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience year after year

Great experience year after year. The flowers are beautiful and the communication is excellent if they need to raise an issue. Delivery is on time and well arranged, even if in the middle of nowhere (Senoji Varena). I saw other reviews complaining about handwritten cards, but for me that's an extra point that adds more heart to the experience. 10/10 - have used Interflora for years and will use for many more.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!!!! Worst company ever!!!

Bought flowers for my mums birthday and was shocked when I saw the picture of bouquet delivered. Absolutely nothing in common with website photos. Even worse was a handwriting on the card. My 8 year old son would’ve done a better job. Paid for all this humiliation €70. Avoid at any costs!!!

4 March 2025
Unprompted review
Rated 1 out of 5 stars

AVOID Like The PLAGUE ! Absolutely shocking. Dreadful company.

Ordered the flowers for friend birthday and was shocked when she send me images of the bouquet.
Cannot call this as a fresh flowers.
Contacted the company directly and got reply-that the bouquet delivered to my friend looks different from what they are delivered, so most likely it was delivered by aliens.
Total nonsense and unprofessional approach.
Very disappointed and will never use them again,not recommending.

16 March 2022
Unprompted review
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