Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more
Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fast and efficient!
My son needed emergency surgery in Europe. The team at ensure and go responded quickly and made the process easy. Was easy to get in contact with them and their communication efficient.
29 April 2026
Unprompted review
Reply from InsureandGo Australia
Hi Paola,
Thank you for your 5-star review and for sharing your experience. We’re pleased to hear our team was able to support you and your son during what must have been a stressful time, and that the process was handled quickly with clear communication.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Very easy to get a quote and activate…
Very easy to get a quote and activate the policy. Better value for money that competitors
9 May 2026
Reply from InsureandGo Australia
Hi David,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to apply and no issues however we…
Easy to apply and no issues however we have never made a claim thanks Insure And Go
28 April 2026
Reply from InsureandGo Australia
Hi Scott,
Thank you for your positive review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Devyaniben,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Still doing my trip price was good…still travelling
Still doing my trip price was good hopefully won.t need to use it.
7 May 2026
Reply from InsureandGo Australia
Hi Jann,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Price inclusions
5 May 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
$750 paid for a $20k ring
$750 paid for a $20k ring. Read the fine print really carefully. Credit card insurance was way better.
2 March 2026
Unprompted review
Reply from InsureandGo Australia
Hi Jane,
I'm sorry to hear about your experience. I've sent a request for some additional information. Could you please respond to it so I can confirm your details and look into this further?
Kind regards,
Rachael
Greater coverage
Was the only insurer I could find to cover a pre existing illness and was reasonably priced.
29 April 2026
Reply from InsureandGo Australia
Hi Nicole,
Thank you for your 5-star feedback! We're pleased to hear you were able to find suitable cover for your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Customer Service was great
Customer Service was great. The price quoted were very reasonable in this present day exobent cut throat market of different insurances.
Thank you so much for specially looking after the Senior Citizens.
1 May 2026
Reply from InsureandGo Australia
Hi Joseph,
Thank you for your 5-star review! We're glad to hear you found our customer service helpful and our pricing suited to your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Ana,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Easy to use and great value for money
20 April 2026
Reply from InsureandGo Australia
Hi Mary,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Helpful service
I’ve used InsureandGo a number of times for domestic travel. This time I wanted get quotes from other companies as well but I found InsureandGo the only one that enabled me to email myself the online quote for later. I had an issue adding a particular pre-existing condition with InsureandGo, but received such excellent service from the person over the phone, I was able to complete quote with everything correct in no time. The person also made sure I had received certificate of insurance via email while still we were still on the phone. Can honestly only give 4stars at this point as not been through a claims process, but their helpful service has inspired confidence that I made a good choice.
25 April 2026
Sleep well knowing....
As I'm still on holidays knowing I have the security of Insureandgo let's me sleep a little better at night.
Great priced an great correspondence.Will def be my go to travel insurance..
17 April 2026
Reply from InsureandGo Australia
Hi Andrew,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Helpful information
25 April 2026
Reply from InsureandGo Australia
Hi Eileen,
Thank you for your 5-star feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi June,
Thank you for your 5-star review! We're glad to hear you found our phone assistance helpful and the process quick and easy.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
It’s travel insurance…You don’t know…
It’s travel insurance…You don’t know how good it is until you have to use it. Hopefully I never have to find out
20 April 2026
Reply from InsureandGo Australia
Hi Dazza,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Price & User Friendly Website
19 April 2026
Reply from InsureandGo Australia
Hi Maxine,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Took a last minute trip and booked…
Took a last minute trip and booked insurance last minute.
Simple and easy.
Can't comment on the claims process as I didn't use it. they have a 3 days minimum which was a bit annoying as my trip was 48 hours worth
18 April 2026
Travel Insurance search stops here
After searching many different Travel Insurance sites, I found Insure&Go to give the best value for money. It was all so easy to get a quote and subsequent purchase. I feel very comfortable with my choice.
18 April 2026
Reply from InsureandGo Australia
Hi Jodi,
Thank you for your 5-star feedback! We're glad to hear you found the process easy from quote to purchase.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Reply from InsureandGo Australia
Hi Kynan,
Thank you for your positive feedback!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
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