Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I use this company for all my travel…insurance
I use this company for all my travel insurance great prices and easy to access online.

Reply from InsureandGo Australia
Website easy to use and best over 70s quote
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions. Insure and Go gave us the most reasonable price for almost 3 weeks in Fiji - especially as we are over 70. Thank you.
Thank you Rachel for once again…
Thank you Rachel for once again replying to my review. There was talk about an ex gratia payment but that seems to have disappeared. Please tell us if we can claim anything at all.

Reply from InsureandGo Australia
Easy to manoeuvre website
Easy to manoeuvre website, process easy.
Was extremely happy with cost.

Reply from InsureandGo Australia
The process of getting a quote and then…
The process of getting a quote and then purchasing was very smooth and straightforward.
Online search for Travel Insurance
I searched online for a travel insurance policy. I also checked reviews on Choice where their policies were also rated very well. The process was easy to complete on line even with pre existing medical conditions. The price was also very comparable with other companies.
Great cover, good price, helpful service
Great, simple cover options at a good price. Easy application and helpful when I called with a question.
Easy to apply economical and reliable
I have used insure and go a couple of other times. It seems to be reliable and easy to apply. I haven't needed to make a claim yet
Great value and clear snapshot of what…
Great value and clear snapshot of what is and isn’t included

Reply from InsureandGo Australia
Easy web site to navigate plus detail…
Easy web site to navigate plus detail of benefits and good value
Easy to follow on-line
Easy to follow on-line. Travel quotes readily available to compare various options of cover. Policy wordings readily available to read. Once decided payment and receipt of Insurance Certificate available immediatley.
That"s is all a traveller is after
It gives me the peace of mind knowing I am covered
I always insure my travels with InsureandGo. It gives me the peace of mind knowing that I am covered. I haven’t personally claimed, but a friend who I travelled with who also went with InsureandGo once had to make a claim, and she was able to do so with no issues.
So far so good
So far so good! We were highly recommended by a friend to use insureandgo. Although we hope to not have to use it, it’s great to have a fantastic policy in place just in case
Competitive cost and easy to navigate…
Competitive cost and easy to navigate online facility

Reply from InsureandGo Australia
Reliable and hassle free
This is the second time we've used Insure and Go. The first time we used them we had to make a claim. The process was free of hassle and the claim was successful. Hence, we are using them again.

Reply from InsureandGo Australia

Reply from InsureandGo Australia
Good experience
The quote was reasonable and the application process was straightforward.

Reply from InsureandGo Australia

Reply from InsureandGo Australia
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