Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
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Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Compared several companies and Insure…
Compared several companies and Insure and go where the best. Best value, customer service and comprehensive cover for our needs.
I did have a couple of questions before…
I did have a couple of questions before signing up and the call was answered promptly and the information provided spot on.
Trip coverage to Africia
The different levels of insurance stipulated exactly what is covered so that we could make an informed decision. Essentially our trip is organised with TravelMarvel but we still wanted peace of mind.
This company is great for when you need…
This company is great for when you need travel insurance
Quick question
Quick quote
Then pay finish
Ease of operation on website
Ease of operation on website, readily available coverage information. Price was within our range.
Really easy!
Really easy!
Great price for good cover.
Simple instructions lead me to use Insure and go. Highly recommend
Received all necessary information via email within minutes.
Email details everything I need to fully understand my cover
Very easy to use for quote & at a…
Very easy to use for quote & at a competitive rate for comprehensive cover . Makes travel insurance easy .
It was easy to navigate the…
It was easy to navigate the application. We used your company before.

Reply from InsureandGo Australia
Insure and Go, is my Go Too!
Have used Insure and go on past holidays.
Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holiday to relax, mountain climbing or renting a scooter is not our thing and our travel insurance can be tailored to reflect that.
I highly recommend giving Insure & Go an opportunity to quote.
Tony.
Obtaining quote and payment for trip
Easy process to complete required application details and quick reply with a quote. Phoned for assistance regarding payment and the operator I spoke to was extremely helpful and friendly. Payment was easy process and follow up email with policy details received quickly.
April I went on holidays to Hawaii and…
April I went on holidays to Hawaii and had travel insurance with travelngo, when i lost my prescription glasses in the surf, my claim went so smooth and they were so helpful, so much so I have chosen Insurengo for my next holiday in October.
I LOVE THIS INSURANCE COMPANY THEY…
I LOVE THIS INSURANCE COMPANY THEY ALWAYS HAVE A VERY COMPETIVE PRICE AND VALUE I STRONGLY RECOMEND THIS INSURANCE COMPANY TO ANYONE LOOKING TO GET WHAT YOU EXSPECT AND NEED AT A VERY GOOD PRICE.
THANKS
I use this company for all my travel…insurance
I use this company for all my travel insurance great prices and easy to access online.

Reply from InsureandGo Australia
Website easy to use and best over 70s quote
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions. Insure and Go gave us the most reasonable price for almost 3 weeks in Fiji - especially as we are over 70. Thank you.
Thank you Rachel for once again…
Thank you Rachel for once again replying to my review. There was talk about an ex gratia payment but that seems to have disappeared. Please tell us if we can claim anything at all.

Reply from InsureandGo Australia
Easy to manoeuvre website
Easy to manoeuvre website, process easy.
Was extremely happy with cost.

Reply from InsureandGo Australia
The process of getting a quote and then…
The process of getting a quote and then purchasing was very smooth and straightforward.
Online search for Travel Insurance
I searched online for a travel insurance policy. I also checked reviews on Choice where their policies were also rated very well. The process was easy to complete on line even with pre existing medical conditions. The price was also very comparable with other companies.
Great cover, good price, helpful service
Great, simple cover options at a good price. Easy application and helpful when I called with a question.
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