The experience from start to finish was great from the initial contact and further telephone calls to the surveyor and the installation all took place within a couple of weeks. They answered all my qu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are honestly so grateful that we stumbled upon Insulating Homes. From the initial assessment until the end result, they have been so incredibly helpful and kind. As new home owners they provided us... See more
Amazing service! From start to finish I have lots communication with the office staff and then an appointment to check the works that needed to be completed to make my home warmer. From having that ap... See more
Absolutely brilliant experience. The lovely woman I spoke to on the phone was always helpful and thoughtful while the young man who carried out the work was a total joy. He worked quickly and efficien... See more
Company details
Written by the company
Working Within The Government Green Homes & ECO Sector Offering 100% Free Government Approved Grants (Subject To Criteria) By Approved And Accredited Assessors & Technicians. We Provide Quality Workmanship & Guarantee 100% Of Our Installations. We Are Working Tirelessly To Help Reduce Carbon Emissions!
Contact info
71-75 Shelton Street, WC2H 9FD, London, United Kingdom
- 08009875356
- info@insulatinghomes.co.uk
- insulatinghomes.co.uk
Outstanding service received from start…
Outstanding service received from start to finish I can say it has made a huge difference and I can feel the house gets warm a lot quicker now!
We are honestly so grateful that we…
We are honestly so grateful that we stumbled upon Insulating Homes. From the initial assessment until the end result, they have been so incredibly helpful and kind. As new home owners they provided us with valuable advice and tips and made sure to explain everything along the way. Our home has gone from a freezing cold fridge to a sauna! We love it! We have now recommended them to our parents and cousins homes. Our whole family will be getting their homes insulated with Insulating Homes.
Great Service!
Theresa Jacobs
I am very pleased with the excellent work carried out by Insulating Homes Ltd. They insulated my loft with thick cladding and even removed my loft boards replacing them on top of the insulation. They fitted vents on my windows and an extractor fan in my bathroom. All adhering to Government Standards.
Fantastic service
Recently had completed a loft insulation and new extractor fan fitted in the kitchen as well as some window vents as part of the government grant and I couldn’t recommend enough! I was originally contacted by Samantha who arranged for an initial survey and the gentleman who arrived was very thorough and clear on what needed to be done. Within a few days of that I was contacted to get booked in. On the day Sunny came to do the work and was super polite (calling me before he was due to arrive and on time) and worked efficiently and quickly. He even worked around my 1 year olds nap schedule! I was incredibly pleased with the results. Samantha’s communication was fab throughout. Thank you so much to the team for getting this done so quickly and before Christmas and the cold sets in. Appreciate it!
An excellent company
An excellent company, Samantha was exceptional throughout the process and sonny who conducted the work was friendly, professional and explained everything really well as he progressed with the work.
Insulating Homes has been a Godsend
Insulating Homes has been a Godsend for us. They really helped us when we really needed help with our insulation in our home. They are very polite and informative. The service that they offered was fantastic. They did a great job.
From start to finish a brilliant…
From start to finish a brilliant and flawless service with great communications. Surveyor sent round first to evaluate the home on Saturday which was quick and engineer booked Monday after for when I was off work. Sonny was polite, professional and overall fantastic. Got straight to work on the loft insulation, then fitting trickle vents on windows and finishing with installing extractor fans in both the kitchen and bathroom. The house is staying much warmer now without constantly calling the boiler for heating and humidity is much better for an old solid wall home. Had a great experience with Insulating Homes ltd and would highly recommend.
Kind Regards,
Mark
Very friendly and professional staff
Very friendly and professional staff, very happy with all the work done - trickle vents on windows, extractor fans in kitchen & bathroom, and a proper layer of loft insulation! Admin staff great, Surveyor came on 8 Nov, he was excellent, taking notes and pics of areas to be worked on, always ready to answer my questions. Workman then Booked for following Thursday (14th), he arrived promptly and was extremely professional, worked very hard and got the set of improvements done in around 5 hours. All round terrific service. Many many thanks!
Having been contacted by this company for Loft inspection I
Having been contacted by this company I agreed to having a loft survey done. Booked sat 9th Nov between 09:00-13:00.The surveyor turned up after 14:00 and explained there was a misunderstanding about the appointed time. The survey was carried out by a very nice guy who explained everything he was doing. Lots of photos taken and inspection of loft and windows. I received a follow up call on Monday 11th Nov telling me that we qualify for free loft insulation and trickle vents in windows. The works are now booked for Sat 16th Nov. Now looking forward to see if the installation is as good as the service we have received so far. Very happy customer
A Joyful Experience
Absolutely brilliant experience. The lovely woman I spoke to on the phone was always helpful and thoughtful while the young man who carried out the work was a total joy. He worked quickly and efficiently. Cleaned up after himself. Left everywhere spotless and was kind and very caring. I would recommend Insulating Homes to everyone.
Great Team
Great Team
From start to finish the team have been great I had my cavity walls insulated and my house is feeling much warmer. Would definitely recommend
Absolute first class service recieved…
Absolute first class service recieved from insulating homes from start to finish. I was kept informed all of the way through the speedy process I would fully recomend to anyone.
Professional Touches
I really appreciated the professional service this company gave, from the telephone staff who kept me informated of what was happening and when, to the excellent fitter Sonny who did such a good job.
This service was very professional from…
This service was very professional from start to finish. The survey was arranged very quickly and the installation was completed soon after. All works were explained on the day and any questions answered. There was minimum mess and all cleared before leaving. One very satisfied customer.
Excellent work very clean and tidy had…
Excellent work very clean and tidy had my loft installation done. Great guys.
The service was prompt excellent job
The service was prompt, in getting the survey done, obtaining the grant for my mother's bungalow, the cavity wall insulation was also done when said and has been very successful making my mum property a lot warmer, so much so a friend of hers has also asked o
If I can help her get hers done, good job from insulating homes
I had a chance to get insulation done…
I had a chance to get insulation done by insulating homes LTd, had such a great experience as it was quick and convenient service. I would definitely recommend it
I recently had a cavity wall insulation…
I recently had a cavity wall insulation in my home, and I couldn't be happier with the experience. Insulating Homes was professional, efficient, and did a great job. The process started with a free consultation. The technician came to my home and assessed the condition of my walls. He explained the benefits of cavity wall insulation and answered all my questions. The company scheduled a time for the work done, technician arrived on time and completed the job. Results so far. The temperature is more distributed. TY
They were very supportive during the…
They were very supportive during the visit. Work was done professionally to install insulation in the loft and all the ventilation works. I would recommend them to any one.
We had loft insulation done on 23rd…
We had loft insulation done on 23rd March 2024 the work was done with a very good team of two men every thing done with full proffesions work.And they clean up when they finish Job As we said they were Professional
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







