Instatints Reviews 235

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or even close to a year without getting their products. People also expressed dissatisfaction with the product quality, describing it as damaged, cheap, or not matching the advertised description. Attempts to get refunds or cancel orders were largely unsuccessful, as the company often stopped responding to emails and other communications. Reviewers frequently mentioned issues with customer service, noting a lack of response to inquiries and generic replies that did not address their concerns. The refund policy was also a point of frustration, with customers finding it difficult to navigate or non-existent in practice, leading to significant dissatisfaction.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting not receiving their... See more

Product

Clients share negative opinions on the product, with many reviewers expressing strong dissatisfaction and... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that their money... See more

Response time

People report significant dissatisfaction with response times, often experiencing non-existent customer... See more

Price

Reviewers express strong dissatisfaction with the price, often describing it as a waste of money and advising... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This location opened late the price quoted by head office was argued the tint install took over 2 hrs once work started they advised NO CREDIT NO DEBIT GARBAGE FROM THE INSTALL WAS LEFT IN MY CARAV... See more

Rated 1 out of 5 stars

After waiting over 3 months after my purchase, the tiny arrived damaged. It also was nothing like the advertised product. It was cheap, cloudy, static-cling tint that was almost impossible to install... See more

Rated 1 out of 5 stars

I ordered my insta tint April 9th and was super excited about this product. I knew it wouldn't be delivered next day but it's now going on 2 months and I continue to be told they had an issue with sup... See more

Rated 1 out of 5 stars

I placed my order on 4/7/25 with 3-6 days shipping. It has now over 2 months. On 5/25/25 I was old… “Unfortunately, we experienced an issue where some of our materials were damaged, which has... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered my insta tint April 9th and…

I ordered my insta tint April 9th and was super excited about this product. I knew it wouldn't be delivered next day but it's now going on 2 months and I continue to be told they had an issue with supplies and I'll be updated as soon as possible. I have requested a refund and to cancel my order with no success. I implore anyone that is considering this to stay away and just get your windows tinted professionally. This is one of those products that's too good to be true....it's currently June 11th as I'm writing this review and still haven't been given any updates on my order progression.

8 April 2025
Unprompted review
Rated 1 out of 5 stars

I’m not happy how I was lied to

I’m not happy how I was lied to.
On the messages I specifically give them what kind of car I have and they give me 99$ price. I had appointment at 11am. Up on my arrival I find out that there is 10 more cars in front of me because there is first comes first serves !! So after 2 hours waiting I was told that it’s a truck and I’ll be charged 120$
I did not agree with it since on my messages said 99$. The man in the shop said that it’s automatic message send back with the price and he has nothing to do with???
He mention that he doesn’t really care about my negative reviews because he knows how to run business🤦‍♂️
So be aware of waiting and price. On the end I end up paying 230$ because of the tint they use and the size of my car. So if you think you be charge 99$ good luck

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered their product

Ordered their product, but was sent the wrong size. I requested correct size or refund, but received no reply. Made four additional attempts to get help, but still no reply. Requested recommendation for a local installer for assistance, but no reply. Total garbage product, customer support, refund policy, and total scam. Beware.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

I honestly dont expect my money back

I honestly dont expect my money back. But this company is definitely a scam. I cannot really fault anyone but myself as I dont usually puchase anything from just any site but I let my guard down this time. This is mainly for potential buyers that are thinking of buying product from this company. It has been almost two months with no communication, no response to my inquiry about my order. Please beware of this scam.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Never got my order took all my $130 and in 2 months still not even a tracking order

29 April 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

The website states that no adhesive is needed, but when the product arrives there is adhesive needed. Even after following the directions with the adhesive, they are still garbage and fall off. Their website also say hassle free returns if your not blown away which is also a lie. They do not accept returns or issues refunds. The company has a zero rating with the BBB because they are a scam.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, they take your money and just send auto- generated emails saying product is in production. They will not refund money. Have reported to my CC, Los Vagas police and BBB as scam.

Don't use this company

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely a junk product and ripoff!!!!!

If I could give the company and the product 0 stars I would. It did not fit my sprinter van and they will not take it back. The company said I “used” it so would not return. I took once piece and tried it then tried to return. You have to use double sided tape to install which not only would you be able to see but it would collect dirt and anything else that gets close to it. This is total garbage! On top of that they keep emailing me although I have unsubscribed over a dozen times.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

RIP OFF

RIP OFF. Totally a scam, the commercials are extremely misleading. Even if you can get it aligned and attached to your window, the film is wavy and you can see the tape from the outside. Make sure you buy it with a good credit card so you can dispute the charge and get your money back when find out you've been scammed.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered from insta tints and they did not fulfill their end or uphold their own terms. Stay away from them !!

I ordered from insta tints and they had no problems taking my money immediately upon placing my order but since then I haven't received my order and when I contacted them they said they were having some issues with inventory and that I would receive my order within 2 weeks. It has now been a month and a half and still nothing! I just emailed again to tell them to cancel the order and to refund my money as well as telling them I am posting this negative review along with reporting them to the BBB and my credit card company for a reversal of my payment. This is not a good company and untrustworthy and shady . The BBB has them rated at an F and there's hundreds of negative reviews and complaints against insta tints . DO NOT buy from them and if you do , expect to have issues all the way around even to get a refund !! Stay away from this business!!

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. They are a total scam. They refuse to refund me my money when I didn’t receive any tints after six weeks. Just spend the extra money at a shop and get it done.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

No product received

I have been waiting for 60 days for the product ordered. I have not had any response for a refund. I get excuses after excuses for a "production" issue. I would not recommend this company for any orders.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Defective Product and Broken Promises – Avoid This Company

Very disappointing experience with Instatints. I ordered their Instatints car window tint product, which turned out to be defective. When I contacted customer service, I was told they no longer honor their 100% satisfaction guarantee (even though that was advertised when I purchased) but that they would send me a replacement instead.
It’s now been over two months, and despite multiple follow-ups and empty promises, no replacement has ever arrived. Communication was slow and unhelpful throughout the process.
I eventually gave up and purchased tint from another company, which worked perfectly. I cannot recommend Instatints due to poor product quality, false promises, and unreliable customer service. Buyers beware.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Whatever you do do not buy from this company!

Has been over a month since I ordered my product. I contacted them on two separate occasions and it was the same copy and paste on both occasions. I put a dispute in with my credit company and I’m currently waiting for my money back. I should’ve trusted what I read online.

20 April 2025
Unprompted review
Rated 1 out of 5 stars

No integrity or credibility

Upon reading all the derogatory things reviewers have said about this company, from personal experience, I can vouch that it’s deserved! They advertise 3-6 day priority shipping, for $9.99, when I inquire about an ETA, they gave the same copy and paste response of their being an issue with materials and it’ll take a few weeks to ship. They ignored my request to be refunded the $9.99 I paid for 3-6 day shipping. I then requested a full refund, and was told that’s not an option, despite them advertising full refunds if dissatisfied. This company has no integrity or credibility! If they deny your refund, dispute it with your bank. They should be sued for untrustworthy practices!

15 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

Ordered in February but after further consideration I emailed to cancel the NEXT DAY. They informed me the order was in production and unable to cancel. Fast forward 2.5 months I threaten to dispute the charges. I finally recieve a product that is completely wrong but per the fine print the tint must be unopened and unused to get a refund. This company is the scam of all scams. Save your money and go to a tint shop.

14 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look