Always great experience with Instabox…especially this last time. They put my package at a reasonable height for pickup. The previous time my package was put in one of the highest lockers and I had to... See more
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I feel like its smart because u send a code and i just think is brilliant, thank you for not letting people take our packages I appreciate it a lot❤️
They had the boxes inside a building behind locked doors, which is both good and bad. Bad because in safe old Norway it makes you NOT being able to pick up your stuff anytime you want, and that was... See more
Company replied
Quick delivery. Convenient to collect as the store is open until 11 om. Updates on delivery all the way. What's not to like!
Company details
Written by the company
Instabox grundades i Sverige år 2015 och erbjuder blixtsnabba och okomplicerade leveranser där vi använder förnybar diesel och el, från några av de mest populära e-handlarna i Europa. Om du har frågor om en leverans, då kan du ringa till oss på 010-206 90 01 eller skicka ett sms till 71020, så kommer en av våra kollegor att hjälpa dig.
Contact info
Hälsingegatan 40, 113 43, Stockholm, Sweden
- 010-206 90 01
- info@instabox.se
- instabox.io
4.7
Excellent
183K reviews
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👍👍👍👍👍👍👍👍👍👍
24 May 2026
The pick up place at vulkan is no…
The pick up place at vulkan is no longer accessible through the car park / elevator because the car park has implemented security on all their doors. A
25 May 2026
Bra service
28 April 2026
works very well and convenient!
24 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Useless estimated delivery times
Useless estimated delivery times, updates every time the clock hits the estimated time.
26 May 2025
Reply from Instabox
Hello, thank you for your review!
When a delivery is delayed, it can have various reasons, for example that we do not have delivery to the locker over the weekend or that the locker is full. If it should happen again, it is possible to review a faster delivery by changing the locker in the tracking link or by calling us on tel: 010-206 90 01 or via an SMS to 71020.
Have a nice day, please come back for info @instabox.se if you have more questions.
Best Regards, Instabox
Easy across with PIN code but could be…
Easy across with PIN code but could be outside like the other boxes so we could have access 24h
23 May 2026
My last delivered package was opened!
23 May 2026
Reply from Instabox
Hi Zuzana! Thank you so much for informing us about this. We have a very strict policy of never delivering damaged parcels, and of course your parcel should not have been delivered to you in this condition. Please contact us and we will be happy to look into this matter We apologize for this again and hope to make more deliveries to you in the future.
Sincerely, Instabox
Fast delivery. Easy pickup.
23 May 2026
Works like a charm
21 May 2026
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