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InspiAIR Inc. Reviews 

579
•
TrustScore 5 out of 5

4.9

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and highly knowledgeable, providing clear explanations and patient guidance. People appreciate the exceptional customer service, noting the team's caring and professional approach, which makes the overall experience comfortable and easy. The company excels in making complex processes, like understanding CPAP machines, straightforward and supportive. Many consumers highlight the personalized attention and ongoing assistance, ensuring they feel confident and well-equipped for their treatment. The quality of products also contributes to a positive outcome, with people finding them effective for their needs.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, kindness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and knowledge... See more

Service

Consumers consistently report positive experiences with the service, describing it as exceptional,... See more

Product

Reviewers mention positive feedback about product, highlighting that the company focuses on making life... See more

User experience

People report positive experiences with user experience, with many describing it as outstanding and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more

Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

579 reviews

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4.9

All reviews

(579)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

highly recommend

it has been an amazing experience so far working with this company. Stephanie was amazing on the day. I went in to get all of my stuff and has been amazing during the follow up.!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff. 🍺😇 Thunder Bay facility. Also didn’t know how to attach this to this location Thunder Bay 🤔
Regards James

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Tamara and Jackie are the best!

Tamara and her team are always attentive to your requirements. I've been going to Inspiair Peterborough for 7 years now and their service is always top notch. My wife also uses a cpap and has had trouble finding the right mask due to sensitivities. Jackie has been very helpful with fitting and providing options. The 30 day return policy is also very helpful. I would highly recommend Inspiair Peterborough for all of your cpap needs.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Thankful for their support

They are kind, caring and helpful. Their knowledge has been very valuable in finding the best mask for my cpap and supporting me through the addiction of supplemental oxygen

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service. Jessica returned calls, provided quotations by return and was able to set up an appointment within 24 hours. Very helpful fitting session where she provided a thorough explanation and answered my questions. I left the office feeling confident that I had access to all the support I need going forward

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, fast knowledgeable service. They had me out the door with the correct supplies in a few short minutes.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Learning to use an Apap Machine

Alicia was my respiratory RN at the Napanee location. She was very professional and a pleasure to meet with while learning about this treatment. She checked in with me regularly and always adequately answered any questions I had.

21 March 2025
Unprompted review

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