InspiAIR Inc. Reviews 

579
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and highly knowledgeable, providing clear explanations and patient support. People frequently highlight the exceptional customer service, noting the team's professionalism, kindness, and genuine care in every interaction. The overall service is described as excellent, with many appreciating the efficiency and ease of their experience. Consumers also find the products and equipment to be well-explained and effective, leading to a comfortable user experience. Many reviewers express gratitude for the support received, which makes the process of using new devices much less intimidating. This comprehensive assistance ensures customers feel confident and ready to benefit from their purchases, often resulting in a positive impact on their well-being.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Customers had positive experiences with service, consistently reporting excellent and amazing support over... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the speed of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent and second... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

579 reviews

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4.9

All reviews

(579)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledge and Kindness

My experience has been amazing. Both Cathy and Jade are kind and deal right away with any problems. They have an extensive knowledge base and are always there to help. They are the best place to go if you have a c pap machine. I recently had dental surgery and had a molar removed which is making it difficult to wear the c pap mask they have adjusted the EPR a few times to help me. They are always kind!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

So Glad I chose InspiAIR…

Finding out you have sleep apnea and then starting a Cpap can be intimidating. You know you have to make it work for your health and future. It IS possible to be successful with this therapy but the key is to get the support you need every step of the way.
I was connected with Alecia and I am so grateful. She provided knowledgable, patient and friendly advice whenever I needed help, answering emails promptly, offering advice and making tweaks on equipment settings. Its difficult to get it right the first time you use the machine. There are adjustments that need to be made along the way and when you find the right settings you can be comfortable and make your therapy a success! All it takes is a support person who really is available when you need them and that is certainly what I got with Alecia.
Go with InspiAir and get the confidence you need to be successful by getting the support you need.
Thanks so much Alecia!

11 September 2025
Unprompted review
Rated 5 out of 5 stars

my experience

Renee is the my therapist. She is always helpful and approachable. She deals with my problems professionally and with good attitude.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Learning the ropes!

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine this afternoon
. Only hard bit was opening the distilled water bottle from Loblaws.
.Alicia could not have been better in her delivery.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

New to the city & new to InspiAir

New to the city & new to InspiAir.
Talk about sticking in your thumb & pulling out a plumb!! We chose this business blind.
The Ladies were professional & patient.
The product selection was great & explained honestly by dealing with the pros & cons of the different types.
I highly recommend them. By the way, they were very friendly too but that was just the icing.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, informative and helped me very quickly. Received everything I needed and instructions were clear. I attended Kingston but was referred to Napanee location due to being able to get seen sooner. Very much appreciated!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I had fabulous service !

I had great service and I was a little shy about trying different kinds of masks. There was no pressure Also I forget her name but she checked immediately to see if I could use a magnetic mask. I had no idea I couldn’t use one. I did choose a different mask and I am looking forward to using this.
Also I bought the travel c pap machine and I was away for 3 weeks and it was fabulous. I did what they suggested and tried it for a few days at home. What a great convenience to have such a small compact machine to move around to several places.
I have been with this company for several years and I would never go to another agency. If you have a problem they will try to figure out what they can do for you. You are important to this company.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful CPAP care.

I wanted to share my wonderful experience with the professionals of the InspiAir office on Greenbank Rd. Their exceptional flexibility in accommodating me was truly outstanding. I very much appreciated their dedication and professionalism in helping me select the right CPAP equipment and explaining how to use it. The equipment has already made a positive impact on my sleep quality. I look forward to returning for all my future CPAP needs. I highly recommend InspiAir to anyone in need of CPAP equipment. Thank you so much for your help.

16 July 2025
Unprompted review

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