InspiAIR Inc. Reviews 

579
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being welcoming, friendly, and highly knowledgeable, providing clear explanations and patient support. People frequently highlight the exceptional customer service, noting the team's professionalism, kindness, and genuine care in every interaction. The overall service is described as excellent, with many appreciating the efficiency and ease of their experience. Consumers also find the products and equipment to be well-explained and effective, leading to a comfortable user experience. Many reviewers express gratitude for the support received, which makes the process of using new devices much less intimidating. This comprehensive assistance ensures customers feel confident and ready to benefit from their purchases, often resulting in a positive impact on their well-being.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

Service

Customers had positive experiences with service, consistently reporting excellent and amazing support over... See more

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the speed of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent and second... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

The staff are so welcoming and friendly. Tamara - Sharon & Jackie make the whole experience relaxed and comfortable. They were able to answer all my questions with confidence and obviously know... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical Supply Store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

579 reviews

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4.9

All reviews

(579)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff at InspiAIR are so helpful

The staff at InspiAIR are so helpful , friendly and kind . I got my Cpap 4 years ago and have asked Joanne many questions over the years and she is always friendly and helpful . My husband got a Cpap today and we saw Stephanie and she explained everything so efficiently. Joanne was also there at the front desk and again very nice and helpful . I would definitely recommend this CPap company to other people !

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Briefing/training

Briefing/training appear to be complete, clear and precise. Ilana answered all my questions quite well

28 November 2025
Unprompted review
Rated 5 out of 5 stars

The staff are so welcoming and…

The staff are so welcoming and friendly.
Tamara - Sharon & Jackie make the whole experience relaxed and comfortable.
They were able to answer all my questions with confidence and obviously know exactly the products and give you a choice with informed information to make the choice that you are comfortable with - no pressure.
I feel that I could contact them at any time for support with any concern I had & they would be there for me. This is the place to go for any c-pap support.
I can't believe the difference I feel since starting my c-pap device.

Kathy Donaldson

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The team at InspiAir Belleville is…

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defeated. Prior to InspiAir I dealt with Medigas - they would not return phone calls, purposely would avoid me, and did not show kindness in times I was struggling. The difference between InspiAir and Medigas is night and day. Check them out if you are someone who needs sleep therapy, they are 10/10 people.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Tamara is a wonderful person do deal…

Tamara is a wonderful person do deal with she is very polite and courteous,I always leave very satisfied with all the help she gives me /I would reccomend Inspair to people they really look after you .Thankyou
Inspair and Tamara.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, patiently, no rush, kind, caring person. Thank you 🙏

22 October 2025
Unprompted review
Rated 5 out of 5 stars

My first CPAP machine.

When I needed a C PAP machine InspiAIR helped me through the process of obtaining Government funding. They had all necessary paperwork completed and ready for my signature. They spent time explaining the features and operating features of the CPAP unit until I was comfortable using it myself. I would recommend InspiAIR to anyone needing a CPAP machine.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Great care!

The staff were very friendly, knowledgeable and welcoming. Stephanie thoroughly explained all my choices and options. She took to the time to make sure I understood my new machine and the purchase process. Overall great experience.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Wendy

The support worker, Wendy, was extremely knowledgeable. She explained in depth, answered all questions, completed set up and expressed available for future inquiries. She made me feel supported and ready to begin treatment!

24 September 2025
Unprompted review

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