Innovative Tax Relief, LLC Reviews 

283
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor. Many people appreciate the clear explanations provided, making complex processes easy to understand. Customer service is frequently highlighted as exceptional, with agents being responsive and supportive throughout the process. The service provided is often described as highly effective, helping consumers navigate stressful situations and achieve positive outcomes. Reviewers express a strong sense of trust and confidence in the company's ability to handle their matters effectively.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction and happiness... See more

User experience

Clients share positive opinions on user experience, with many finding the process easy and comfortable, even... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting that representatives are super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

With ITR I’m confident that I’m getting something done. From enrollment to present I was passed on to 4 different caseworkers but everyone is nice, kind takes time to explain what’s taking place and p... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Solved our tax issues competently, thanks

20 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much! We're happy to have been of service.
Feel free to reach out if you have any questions in the future!

Rated 5 out of 5 stars

ITR Personnel are Honest and Knowledgeable!

My first contact with companies similar to Innovative Tax was terrible. Their reviews were good bad and miserable. Innovative Tax Relief’s reviews were excellent and I called and spoke to Charles Robert. His honesty and control convinced me to hire them. After I was handed over to Jacob I was handled with amazing patients and skill. The final result was so much better than I ever imagined possible. Thank you Innovative Tax Relief.

15 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your business!
We're so glad we could help you with your tax needs.
Please don't hesitate to reach out if you have any questions in the future. We're always here to help!

Rated 5 out of 5 stars

Thank you so much Innovative Tax ReliefRelief

These people helped me so much. I was so nervous when I contacted them, and they immediately put my mind to rest. I owed 41,000 and they really went to work for me. I also would like to give a big thanks to Manny and Mr. Victor. Nobody worked harder for me than you did. Today thanks to Innovative Tax Relief I am caught up on my taxes. Again thank you Mr. Manny and Mr. Victor.

6 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're thrilled to hear you had a positive experience!
Your feedback motivates us to continue striving for excellence.
Please don't hesitate to reach out if you have any questions in the future.

Rated 5 out of 5 stars

Success is on your side!

When I started my journey to seek out experienced tax relief help I went to google.
I will say that the number of companies who work in this field is overwhelming. However, I’ve made it a habit to read the reviews from others who have walked in my shoes. When I clicked on innovative tax relief I was pleasantly surprised by their reviews. Immediately I made the call to innovative tax relief, and from that moment on success was on my side . From start to finish, the process was incredibly easy and fast. It took four days to finish and I received the best news from innovative, tax relief. Completing the online paperwork is simplified and they will stay with you to help in completing your application. I would highly recommend innovative, tax relief LLC to everyone.

1 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're glad we could be of assistance! Your satisfaction is our top priority.
If you ever need assistance in the future, feel free to reach out. Thank you for choosing us!

Rated 5 out of 5 stars

Customer Service Appreciation

Iam providing this letter to express my sincere appreciation for Mr. Jacob exceptional customer service. His professionalism, understanding, and genuine concern towards me have not gone unnoticed, and I would like to commend him for his efforts. Mr. Jacobs maintained a high level of customer satisfaction while representing me with my tax issues. Thank you very much for providing exemplary service and for going the extra mile to ensure my needs were met.

5 November 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We're dedicated to providing top-notch service, and it's wonderful to know we met your expectations.
Please don't hesitate to contact us if you have any questions or concerns.

Rated 5 out of 5 stars

The process was quick and fast had…

The process was quick and fast had answers the next following day… Thanks ITR

31 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're glad we could be of assistance!
Your satisfaction is our top priority.
Please don't hesitate to contact us in the future if you have any questions!

Rated 5 out of 5 stars

Did a good job

Quick response and good information on what had happened.

30 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We appreciate your feedback and are happy to hear you had a positive experience!
Please don't hesitate to contact us with any future questions.

Rated 5 out of 5 stars

They helped us get our issues fixed…

They helped us get our issues fixed with excellent results.

30 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for choosing us!
We're committed to providing excellent service and support.
Please don't hesitate to contact us if you have any questions.

Rated 5 out of 5 stars

Innovative Tax Relief got the best deal possible for me

Innovative Tax Relief and my case manager Bernice got me the best deal possible. I’m glad I chose them and I got such a hard working capable team!

22 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are so glad to hear about your experience and happiness with the resolution for your case!
Thank you so much!
Don't hesitate to reach out if you have any questions in the future.

Rated 5 out of 5 stars

Thank You

The diligence of my agent and how she kept me updated throughout the entire negotiation with the IRS.

18 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much Rafael!
We're grateful to hear your experience working with us was pleasant!
Don't hesitate to reach out if you have any questions in the future.

Rated 5 out of 5 stars

These guys are great .

These guys are great .. not only did they stay in contact they were on time. The have enough people that care and had my records from previous years that I had forgotten and they were not charging me outrages prices like this other company I was going to try. But didn't know how to use my phone to get to the documents. These guys at .innovative tax are right there with you. they are the best . They got back to me within 2 weeks.

16 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are so happy to hear our team provided you with a great experience!
Our goal is not only to resolve tax issues but also bring education to our customers.
If you ever need assistance in the future, feel free to reach out. Thank you for choosing us!

Rated 5 out of 5 stars

Innovative have been working with me on…

Innovative have been working with me on my tax situation for a couple of years. They are reliable and dependable. This year my case was transferred to a new agent Jornan Diaz. He was awesome, he kept me in the know about what was happening at each phase of the process. He was always available to answer my questions.

16 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much Cherry!
We are grateful to hear your experience and strive to continue to provide great outcomes for all of our customers!
Feel free to reach out if you have any questions in the future!

Rated 5 out of 5 stars

Very happy with all the help and…

Very happy with all the help and support I received in resolving my tax issues

14 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are always eager to bring successful resolutions to our customers!
Thank you so much!
Reach out if you have any questions or concerns in the future.

Rated 5 out of 5 stars

Mrs Lisa was the bomb

I am very happy with the support I received from Mrs Lisa, she was very patient with me and understanding.Very informative, easy to get in contact with and these made her very trustworthy.

1 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are so happy to hear you had a great experience working with us!
If you ever need assistance in the future, feel free to reach out.
Thank you for choosing us!

Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received from Innovative Tax Relief , they relieve my stress and worries ,they made this process easy .I want to thank my case Manager Victor and Jordan job well done.

3 October 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much for your comments!
We are so grateful to know our team was able to provide a great experience while helping you with your situation.
Whether you have questions or concerns in the future, please feel free to reach out!

Rated 5 out of 5 stars

Innovative Tax Relief

Innovative Tax Relief, helped my wife and I with our tax issues. They were able to get us a monthly payment plan with the IRS. We thank their professionalism. The staff were great! Lisa L my case manger was great! Always kept me posted on every step. She would always return my phone calls, and text messages. Any concerns or questions that I had she would answer back with no hesitation. Thank you!

25 September 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are incredibly humbled to hear your experience working with us.
We strive to exceed our customers expectations and deliver the best service possible while doing so.
Please don't hesitate to contact us if you need any assistance in the future!

Rated 5 out of 5 stars

Thank you for helping me ans my husband…

Thank you for helping me ans my husband setup a reasonable payment arrangement and reduce the fees. Your team was wonderful.

7 June 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We highly appreciate your comments and we are grateful to know our team was able to help you through your situation!
Please don't hesitate to reach out if you have questions or concerns in the future!

Rated 5 out of 5 stars

I had 5 yrs of back taxes to get done

I had 5 yrs of back taxes to get done. They were very helpful and got it done quickly

13 August 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are glad we were able to bring results to you!
Please don't hesitate to contact us if you need any assistance in the future!

Rated 5 out of 5 stars

By far, more than expected.

This tax solutions conpany is very good at what they do. They have exceeded my expectations and made every step easy to comprehend and follow through was easy to follow. Mr. Jornan Diaz is knowledgeable on his field of topic and if he cannot answer a question, he certainly gets your answer immediately. He is polite, articulate and respectful of the client's tax needs as well as the client's dignity. I highly recommend this company and gave a 5-star review because it certainly deserves it. Worth every penny.

9 August 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We are incredibly happy to hear you had a great experience working with us!
We are committed to delivering the utmost positive results while also educating our clients in the process.
Please don't hesitate to contact us if you have any questions in the future!

Rated 5 out of 5 stars

Exceptional in Every Aspect of their Business

This company does exactly what they promise at your first consultation. Innovative Tax Solutions found the best solution for me. They had me moved into a hardship no collection status. Jornan Diaz was exceptional in every aspect of his job. He always responded to my texts or calls. He provided expert advice for me and I will be forever grateful. I would recommend Innovative Tax Solutions to my family and friends

8 August 2024
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you very much for your kind comments!
We strive to exceed our customers expectations and deliver the best service possible while doing so!
Please don't hesitate to reach out if you have any questions in the future.

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