Innovative Tax Relief, LLC Reviews 237

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the process smooth and stress-free. Many people highlight the exceptional customer service, noting quick response times and a supportive approach that instills confidence. Reviewers frequently mention that the service provided is excellent, with many appreciating the efficiency and ease of their overall experience. People are particularly impressed with the prompt communication and the dedicated support received, often feeling that the team genuinely has their best interests at heart.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the knowledgeable, efficient,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the patience,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Response time

Clients share positive opinions on response time. Many customers appreciate the quick and helpful responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Victor Acosta has made himself available to me by phone, text or email if I have any concerns. He is professional, polite, and thorough. He answers all my questions; we work well together in accomplis... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied

Rated 5 out of 5 stars

This is a trustworthy professional organization. I work with Victor Acosta who has been very empathetic and proactive in helping me in my stressful situation. He truly understands the IRS and what is... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First of All I Am Grateful in King…

First of All I Am Grateful in King Jesus Answering My Prayers with My Taxes I haven't done since 2020 with All of Everything I been through during those years King Jesus sent Me Help with My Taxes, I Am Grateful for All of Their Help Knowledge to get Me Right with My Taxes, Everybody has very Interesting Delightful Intelligence Style IQ, with helping Me, I Am Well Please I would recommend this Business to All Who needed much help with Their taxes, Thank You King Jesus I needed help You Answered Another Prayer of Mine Well Noted Alive and Well Nourished in My Faithful Sacred Heart ❤️

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Keiner is a good person and I qill tell…

Keiner is a good person and I qill tell everyone to choose ya'll

1 April 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your feedback! We are pleased to hear that you had such a wonderful experience. That is how it's supposed to be!

Rated 5 out of 5 stars

They handled my mess 5years of taxes I…

They handled my mess 5years of taxes I never filed. My case manager Keiner never complained about the mess I dumped on him. He ‘s also very patient explaining the process & answering whatever questions I had. He would always call or message me when he needed something from me or send docs. I needed to sign via priority mail & always included postage paid priority envelope to send them back. Thanks Keiner for all your hard work & patience dealing with me.

10 April 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re so glad to hear Keiner was patient, thorough, and supportive while helping you get caught up on your taxes. He’ll truly appreciate your kind words. We’re grateful for your trust in our team and happy we could help you through the process.

Rated 5 out of 5 stars

One of the best decisions I made when I…

One of the best decisions I made when I ran into tax trouble it's contact innovative tax relief

15 April 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re really glad you reached out and chose us during a difficult time. We appreciate your trust and are happy we could help you move things forward.

Rated 5 out of 5 stars

Very polite and efficient

Very polite and efficient. Conduct in a professional manner.

7 April 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear you found our team polite, efficient, and professional. We truly appreciate your trust in us.

Rated 5 out of 5 stars

Kener Acosta is a great case manager

Kener Acosta is a great case manager. He is responsive and always helpful.

2 April 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Keiner Acosta has been responsive and helpful throughout your case. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

Very good consistency and customer…

Very good consistency and customer service

9 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear you’ve experienced consistent service and strong customer support. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Loreanne was wonderful to work with

Loreanne was wonderful to work with. She answered all my questions and concerns. She was professional and knowledgeable.

16 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Loreanne was able to answer all your questions and provide the professional support you needed. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

Tax Rescue Proffesional

Mr. Acosta is addressing taxes recently for me and is in constant communications with me and seems to be addressing and expiditing the taxes. His professional attitude towards my taxes is exactly what I need. Feel confident with his work!

15 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear that our communication and professionalism have given you confidence during the process. We truly appreciate your trust in our team and look forward to continuing to support you.

Rated 5 out of 5 stars

Keiner Is VERY Professional

Keiner was very professional, friendly and knowledgeable. I fell very secure with him being our Case Manager. Excellent communication !

12 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Keiner’s professionalism and communication have made you feel secure throughout the process. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

I was glad he answered my text right…

I was glad he answered my text right away. Very professional and friendly. Great service Very knowledgeable. I do and will recommend if someone requests tax help.

12 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear you received prompt, professional, and friendly service. We truly appreciate your recommendation and your trust in our team.

Rated 5 out of 5 stars

Have been working with Keiner

Have been working with Keiner, he is very polite and efficient. I am confident in his as a case manager and will definitely refer him and the company to family and friends

11 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Keiner has been polite, efficient, and earned your confidence. We truly appreciate your recommendation and your trust in our team.

Rated 5 out of 5 stars

Alex and Coy have been great to work…

Alex and Coy have been great to work with. I’m so grateful for the attention and patience they have provided to me

10 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Alex and Coy have been supportive and patient throughout the process. We truly appreciate your trust and your kind words.

Rated 5 out of 5 stars

The crew has been very attentive to my…

The crew has been very attentive to my case and answering all my doubts

6 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear our team has been attentive and responsive to your questions. We appreciate your trust in us.

Rated 5 out of 5 stars

LARRY J. SAN JOSE JR. THOUGHTS

THE PEOPLE HERE ARE THOUGHTFUL AS WELL AS PATIENT WITH MY NEEDS.
VERY HELPFUL AND KIND AS WELL. I LIKE DEALING WITH THEM ON MY SITUATION.

5 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear our team has been thoughtful, patient, and helpful throughout your situation. We truly appreciate your kind words and your trust in us.

Rated 5 out of 5 stars

So far my experience has been great

So far my experience has been great. I'm hoping that I can at least get my taxes affordable if not wiped out completely.

3 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear your experience has been great so far. Our team will continue working hard to help you reach the best possible outcome. We truly appreciate your trust in us.

Rated 5 out of 5 stars

Thank you Loreanne for all that you do

Thank you Loreanne for all that you do. It's been a pleasure working with you.

2 March 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear it’s been a pleasure working with Loreanne. We truly appreciate your kind words and your trust in our team.

Rated 5 out of 5 stars

Abraham makes this process so easy for…

Abraham makes this process so easy for me
His patience and customer service is A1!!

25 February 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear Abraham made the process easy and provided top-tier service. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Fantastic services…

Company is very transparent with my information.And assistance that they are providing for me. Would highly recommend

24 February 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re glad to hear you found our team transparent and supportive throughout the process. We truly appreciate your recommendation and your trust in us.

Rated 5 out of 5 stars

Felix

Coy, Jose, and my superb case manager, Felix, have been fabulous in helping me with this difficult thing.

23 February 2026
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5-star review! We’re so glad to hear that Felix, Coy, and Jose have been so helpful during a difficult time. Your kind words mean a lot to our team, and we truly appreciate your trust in us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look