As advertised my deep sleep rose from my typical 60 minutes or less to 1 hour 20 minutes. I also slept 6 hours which is more than typical. Mind you, this was all while I am still struggling with stayi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The download and sign up process was super easy. But I did not like that every time I tried to purchase the original 1-month access, it kept offering me upgrades! I purchased the first upgrade, but it... See more
Company replied
I paused my night meditation and got a message that my internet was not connected, not true, my internet was working. Now my screen is frozen and I cannot use my program. I am 83 years old and very... See more
Company replied
3.7
Average
404 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gave me time to decide
Gave me time to decide. Don’t understand why all the extra choices for add ins if the program advertised works.
5 April 2026
Unprompted review
Reply from Innerflo
Hello Morgan,
Thank you for sharing your feedback! We’re glad the experience gave you time to decide. The additional options are offered to allow users to further customize their experience, but the core InnerFlo program is designed to work on its own. We appreciate your input and will take it into consideration as we continue improving clarity around our offerings. 🙌
Best regards,
InnerFlo Team
Good experience
4 April 2026
Unprompted review
Reply from Innerflo
Hello Leticia,
We appreciate your feedback! If you have any questions or need support, we’re always here to help. 😊
Best regards,
InnerFlo Team
It was easy to understand and buy the…
It was easy to understand and buy the product.
5 April 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for your feedback! We're really glad to hear everything went smoothly. 🙌
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Ann,
Thank you for sharing your feedback! We understand it’s still early, and we’re glad to hear things are going well so far. We hope InnerFlo continues to meet your expectations as you use it more. 🩵
Best regards,
InnerFlo Team
Purchasing was easy
Purchasing was easy, but when I tried to set up my account with email and password on the screen after purchase, it says no purchase associated with this email
4 April 2026
Unprompted review
Reply from Innerflo
Hello Deb,
Thank you for sharing your feedback! We’re sorry to hear about the issue setting up your account after purchase. If you’ve already made a purchase, a confirmation email with account setup instructions was sent to your email address - please check your inbox as well as your spam or junk folder. If you’re still having trouble, contact our support team at support@innerflo.me, and we’ll help you get set up right away. 🙏
Best regards,
InnerFlo Team
The recordings are good quality and…
The recordings are good quality and seems to help with sleep.
Unfortunately they are quite short therefore I am waking up once they are ended x
4 April 2026
Unprompted review
Reply from Innerflo
Hello Susan,
Thank you for sharing your feedback! We’re glad to hear you find the recordings helpful for sleep and appreciate the quality. We understand your concern about session length, and we’ll take your input into consideration as we continue improving the experience. 🙌
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Beth,
Thank you for sharing your feedback! We’re glad to hear that you found InnerFlo easy to understand and use. 😊
Best regards,
InnerFlo Team
Quick and easy
3 April 2026
Unprompted review
Reply from Innerflo
Hello Matt,
Thank you for sharing your feedback! We’re glad to hear that your experience with InnerFlo was quick and easy. 🩵
Best regards,
InnerFlo Team
Excellent
I am very pleased with how quickly a situation I faced was resolved, the way Innerflo representatives communicated with me and the quality of the sounds in the purchased program.
3 April 2026
Unprompted review
Reply from Innerflo
Hello Camelia,
Thank you for sharing your feedback! We’re glad to hear that your situation was resolved quickly, that our team communicated clearly, and that you’re enjoying the quality of the sounds in your program. 💙
Best regards,
InnerFlo Team
Dishonest and deceptive practices
Truly dishonest and deceptive practices. I have cancelled my month subscription and it shows as cancelled but they have been charging me every month since. Even changing the account to charge my card when I blocked the first account.
Be careful.
2 April 2026
Unprompted review
Reply from Innerflo
Hello Céline,
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding billing and cancellation. Subscriptions are set to auto-renew at the end of each billing cycle, and all information regarding pricing, renewals, and cancellation conditions is clearly presented during checkout and in our Terms & Conditions. If a subscription is cancelled correctly before the renewal date, no further charges should occur.
We would like to review your account in detail to understand what happened and ensure everything is handled correctly. Please contact support@innerflo.me with the email used for your purchase so our team can assist you further and investigate the charges. You can also find guidance in our Help Center: https://help.innerflo.me.
Best regards,
InnerFlo Team
Great customer support!
I had a problem with multiple extra charges on my order. The customer support staff was quick to respond to my report of the problem and handled it completely, as expected.
31 March 2026
Unprompted review
Reply from Innerflo
Hello there,
Thank you for sharing your feedback! We’re glad to hear that our support team was able to respond quickly and resolve the issue for you. We appreciate your trust and are happy we could assist. 😊
Best regards,
InnerFlo Team
Reply from Innerflo
Hello Melisa,
Thank you for sharing your experience! If you have any questions or need support along the way, don’t hesitate to reach out. 💙
Best regards,
InnerFlo Team
Extra selling
I have 1 less star because of all the extra things you tried to sell me. It only made me think the one I bought won't be very good.
1 April 2026
Unprompted review
Reply from Innerflo
Hello Cheryl,
Thank you for sharing your thoughts with us. We truly appreciate your feedback about the add-ons. We’ll make sure to share this with our team to improve the experience. 🙏
Best regards,
InnerFlo Team
Great service
Innerflo has great customer service. My questions were answered promptly and the agent was professional while still being friendly.
2 April 2026
Unprompted review
Reply from Innerflo
Hello Donna
Thank you so much for your kind words! We’re happy to hear our support team has been helpful to you. Your feedback means a lot to us! 🩵
Best regards,
InnerFlo Team
Tried for the first time
Tried for the first time. I do use sleeping pills and don’t want to go through withdrawal until I am certain Innerflo will work for me without meds.
1 April 2026
Unprompted review
Reply from Innerflo
Hello Kitty,
Thank you for sharing your feedback. We’re glad you’re giving InnerFlo a try and understand your approach as you explore alternatives at your own pace. We hope the sessions support your relaxation and sleep routine as you continue using the app. 🙌
Best regards,
InnerFlo Team
My first experience with Inner flow was…
My first experience with Inner flow was better than expected.
I look forward to a better experience tonight and the days to come
1 April 2026
Unprompted review
Reply from Innerflo
Hello Ashmore,
Thank you for sharing your feedback! We’re glad to hear your first experience with InnerFlo exceeded your expectations, and we hope each session continues to support your relaxation and well-being. 🙌
Best regards,
InnerFlo Team
Goosebumps
The frequences are embedded in sounds that are, I think, my origin! They are calming down but on the same time they make goosebumps on my body because they are nice and fine. I like synthesized und piano sounds, they have great influences on me!
2 April 2026
Unprompted review
Reply from Innerflo
Hello Thomas,
Thank you for sharing your feedback! We’re glad to hear that the sounds and frequencies resonate with you and provide a calming experience. 🩵
Best regards,
InnerFlo Team
Very simple to sign up
Very simple to sign up. Hoping very much that it helps me to fall asleep before 3 or 4 am. Sometimes i don’t sleep at all.
1 April 2026
Unprompted review
Reply from Innerflo
Hello Jessica,
Thank you for sharing your feedback! We’re glad to hear that signing up was simple, and we truly hope InnerFlo helps you relax and improve your sleep over time. 🙌
Best regards,
InnerFlo Team
Really tiresome checkout process
endless extra selling product add-ons with no idea how it differed from the original purchase or why it wasn't included already. Almost ditched the whole buy.
1 April 2026
Unprompted review
Reply from Innerflo
Hello Niina,
Thank you for sharing your feedback! We’re sorry to hear that the add-ons felt overwhelming and unclear during your experience. We appreciate your input and will take it into consideration as we continue improving how our offerings are presented to make the experience clearer and more straightforward.
If you have any questions or need assistance understanding your purchase, please contact support@innerflo.me or visit our Help Center: https://help.innerflo.me.
Best regards,
InnerFlo Team
It is a pity you did not take a debit…
It is a pity you did not take a debit card that I initially will pay my first experience
29 March 2026
Unprompted review
Reply from Innerflo
Hello Jose,
Thank you for sharing your feedback! We’re sorry for any inconvenience caused by the available payment methods and understand your concern. We appreciate your input and will take it into consideration as we continue improving the InnerFlo experience. 🙏
Best regards,
InnerFlo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.