Inerra logo
Visit website

Inerra Reviews 

460
•
TrustScore 5 out of 5

4.9

Wholesale Florist
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including artificial flowers, noting their realistic appearance and durability, with a wide selection available to suit various needs. Reviewers frequently mention prompt and quick delivery, with items consistently arriving well-packaged and protected. The ordering process is described as straightforward, and people appreciate the competitive pricing and excellent value for money. Many customers express high satisfaction, often becoming repeat buyers and highly recommending the company to others. People find the website easy to navigate and appreciate the helpfulness of the staff when needed, contributing to a positive overall service experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and realistic... See more

Delivery service

Consumers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Clients share positive opinions on order, frequently praising the ease of the ordering process and the prompt... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high standard of products... See more

Price

Customers had positive experiences with price, consistently finding products to be very cheap and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, no... See more

Rated 5 out of 5 stars

I have ordered several items from Inerra for my late wife & parents graves which have always been excellent quality, exactly as advertised & delivered to me in the advised time scale. The order proces... See more

Company details

  1. Wholesale Florist
  2. Craft Store
  3. Florist
  4. Packaging Store
  5. Party Store

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd

Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(460)

85 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company

Second time ordering , such quick efficient delivery and service . Highly recommend company . Well done .. and most of all merry Christmas to you and your staff . See you next year .
Irene Tonge

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers

I’ve bought grave pots with artificial flowers from Inerra many many times and keep coming back. Flowers are beautiful, prices are great and delivery prompt. I would definitely recommend this company

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, delivered on time, all present and as described. Thank you

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have ordered lots of different items from inerra mostly artificial flowers .
Always great prices great service customer service is excellent. Would recommend to my friends and family and will continue to use in the future

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I've used Gem supplies on several…

I've used Gem supplies on several occasions and I've had 1st class service everytime, 1st class products, very good website and great delivery service wether it's a large or small order nothing is to much trouble, I would recommend them to everyone 100%. Jono

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service from Inerra

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, not just their own. Highly recommended.

17 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look