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Inerra Reviews 

456
•
TrustScore 5 out of 5

4.9

Wholesale Florist
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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly artificial flowers and grave pots, noting their realistic appearance and durability in various weather conditions. The delivery service is frequently highlighted for its speed and efficiency, with items arriving promptly and well-packaged. Reviewers also appreciate the competitive pricing and the wide selection of goods available, making it easy to find products that suit various budgets and needs. The ordering process is described as straightforward and user-friendly, with good communication regarding order progress. However, some people were dissatisfied with an issue concerning a recent order, where a damaged or faulty item was received and attempts to contact customer service for a replacement or refund went unanswered.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and realistic... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency. Reviewers... See more

Order

People report positive experiences with order, with many customers praising the ease of ordering and the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high standard of products,... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, no... See more

Rated 5 out of 5 stars

Just what we ordered, beautiful pots to decorate graves and very reasonable price, prompt delivery too. We have shopped before and certainly will again.

Company details

  1. Wholesale Florist
  2. Craft Store
  3. Florist
  4. Packaging Store
  5. Party Store

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd

Contact info

4.9

Excellent

TrustScore 5 out of 5

456 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(456)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bought 2 grave pots, was easy to order & really quick…

Very easy to order & really quick posting, came in a box well protected so the flowers were not squashed
I'm absolutely delighted with my purchase & they both look beautiful on my mum's/grandmas graves.
I will most definitely purchase from you again, i would say there the nicest artificial gravepots i've ever bought & i've bought quite a lot.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Gold wire is perfect for flower making. Strong, soft to cut and pliable. I have reordered more of the same product.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great

Many options to choose from, my items were perfectly packaged - definitely going to buy again. Thank you

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm always sceptical about faux flowers…

I'm always sceptical about faux flowers but I searched on the Internet and found just what I wanted for the cemetery. The flowers looked so good on the website so I ordered a few. They arrived within 3 days and I was so impressed with their appearance that ordered another 10! They really are lovely and don't look faux. Great quality and prices. Friends have asked where I bought them because they want some too!
Inerra was great to do business with and sent tracking info etc.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience

I placed three orders recently all came well packed and good delivery times and communication. I did query the contents of one item which I didn't feel was a true representation of the item advertised on their site. They acknowledged my concern promptly, efficiently and to my satisfaction.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Second time ordering , such quick efficient delivery and service . Highly recommend company . Well done .. and most of all merry Christmas to you and your staff . See you next year .
Irene Tonge

21 November 2025
Unprompted review

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