Indian Dress House 786 Reviews 

171
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I love ordering your garments.The fabric is always of a high quality and look exactly like they do online. Thank you for the excellent service always💕

Rated 5 out of 5 stars

Indian Dress House selection is amazing. Highly convenient to order online & receive your order in 2 days straight. Prices are abit on the expensive side , however keep looking to find something withi... See more

Rated 5 out of 5 stars

Thank you Indian Dress House for constantly keeping me updated wrt my parcel during the uncertainty and the unfortunate delay which I know was outside of your control. You handled my queries with kind... See more

Rated 4 out of 5 stars

Pre and post purchase assistance I received good assistance starting from purchase till the delivery of the product even though courier were unable to get hold of me due to network issues during... See more

Company details

  1. Women's Clothing Store

Written by the company

Indian Dress House Offers Designer Dresses at Affordable Pricing ! We Aim to give you Quality at Unbelievable Prices ! Purchase yours today via our website or set up an appointment to view what Stunning Range of Outfits that we have in Store ! We keep our Selection Unique & Stylish !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

171 reviews

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Replied to 85% of negative reviews

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4.3

All reviews

(171)

28 reviews in the last 12 months

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Rated 2 out of 5 stars

Quality not what was expected

Quality not what was expected
A huge pity cause the designs are so beautiful

8 September 2024
Indian Dress House 786 logo

Reply from Indian Dress House 786

Hi Bash , Thank you for your review , please let us know on the quality how it was not met to your expectations.
Regards Teema Indian Dress House

Rated 4 out of 5 stars

Outfit fits well and design is as…

Outfit fits well and design is as picture but fabric is thin and not great quality. Service was bad. Took longer than promised and there was no communication, even after enquiring. Only received a response after a second email and no updates thereafter.

14 July 2024
Rated 5 out of 5 stars

10/10 shopping experience

Shopping online is a no-brainer, especially with Indian Dress House 786, who offer an efficient, friendly and fuss free watsapp presence, and hassle free delivery. All in all a very pleasant shopping experience, thanks do much!

27 May 2024
Rated 5 out of 5 stars

I happy with the dress..

I'm happy with the dress I got from the company. I wanted something basic yet elegant, what the site recommended ticked all my boxes.
And I am extremely happy with the customer service that I got.

2 May 2024
Rated 5 out of 5 stars

Beautiful purchases

I made a last minute purchase on 2 dresses that were already stitched and they were really beautiful i highly recommend Indian dress house
Check out stock on hand

30 April 2024
Rated 1 out of 5 stars

Unprofessional poor service

Yesterday I purchased 3 products which claimed an offer of 3 for 2. Today I received an email stating a system 'glitch' and I can't get my purchase as it was cheapest one free. The offer did not specify anything except 'Sitewide' however according to the the person on the what's app...All 3 for 2 offers are cheapest one free and everybody knows that...really??Clearly this business has no idea how to advertise. Then the person posts my query on Facebook which is unprofessional and immature. Pathetic service, will never purchase here again. I did request full refund.

8 April 2024
Unprompted review
Indian Dress House 786 logo

Reply from Indian Dress House 786

Hi Aarthi Thank you for your feedback , so we did mention in our email that there was system glitch that we took up with our technical website server. We did offer you a few options in which we mentioned that the 3 for 2 Sale is very common in which the customer gets the cheapest one free and not the expensive one ? In your case the system glitch was you got the the expensive one free and paid for the 2 cheapest ones. This does not cover our costs for customs clearance nor shipping to South Africa unless you want to pay 50% customs & duty fees along with handling fees and VAT on top of your purchase price then we can definitely do that for you ;) you are paying way more than the actual 3 for 2 Promo Price ( you are more than welcome to calculate :) )

So our options as stated in the email was to refund you if you did not want to pay the difference , alternatively select another outfit in the cheapest range to qualify for the 3 for 2.

You chose the refund and we refunded you the same day :)

Unfortunately we are not working on a high margin as we operate from Home so we like to ensure our clients are getting the best service from us at affordable pricing in 2024 :)

Our services have not met up to your expectation we do apologize you are more than welcome to shop elsewhere , where businesses offer the expensive one for FREE and you only pay for the cheapest one .

Thank you for your valuable feedback :)

Rated 1 out of 5 stars

Disappointed

Dress was advertised under your immediately available stock but arrived 3 days after the wedding (17 days after order) despite WhatsApp messages saying it would be delivered the beginning of the week.
In future please do not place items in your “available in stock” category if it is not.
The disappointment was massive!

25 March 2024
Rated 1 out of 5 stars

Horrible experience

Horrible experience! Product wasn't stitched neatly at all...material was bunched in places and front pattern was skew. As I would be unable to wear the garment as is I asked for a replacement of the exact same item. Hawa was rude...said there's nothing wrong with the item and I would have to pay a further R350 for them to try and get it replaced.Also said a discounted item cannot be returned. Will not shop there again.

19 February 2024
Rated 5 out of 5 stars

Great quality & fit

My outfit got to me in time and the quality was so amazing! I got so many compliments. My messages and queries were answered timely. Will definitely be recommending and ordering in the future.

13 February 2024
Rated 1 out of 5 stars

Indians Dress House materials Defects

Indians Dress House is not fair when it comes to their finish products, I'm now on my 4th order with them, the first dress order was without any deffects, after that all three orders from Indians Dress House had flaws, second order the dress had fatty stains on the hem and I alerted them and apolgy was rendered, the order there after came with deffects and I didn't send a complaint until the resent order, the dress came with fabric having holes at the waist one can not mend it but to cut the whole waist were it is torn

19 December 2023

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