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Customer service is near impossible to get. I've been waiting over 2 weeks for a withdrawal, with zero correspondence from them. Emails go unanswered, no contact number, whule their parent company Jackpot City gives 24 hours withdrawal?
Still not sorted what is this forum for it doesn't even help u have blocked my acc and told me your casino isnt avaliable in this area anymore even though my partner still has an acc with yas very dissapointing all over 200 im so loyal to you and your sister sites seriously are yas guna pay me or not FOR THE THIRD TIME CONSISTANTLY MUCKING ME AROUND ASSKING ME TO SEND VERIFICATION APON VERIFICATION IVE SIMPLE SENT EVERYTHING MULTIPLE TIMES EVEN SHOWING THE PAYMENT COULD NEVER HAD COME THRU Even after you've replied to me on here to contact your support still the same problems but now jus cutting communication I HAVENT BEEN PAYED OUT A MISERIBLE $200! THEY ARE USUALLY SO GOOD, ASWELL AS THERE SISTER SITES. THE EXCUSES ETC IM GETING, DONT ADD UP. THERES MULTPLE WITHDRAWAL OPTIONS. WHICH I HADNT CHANGED AS A PREFERRED METHOD OF WITHDRAWAL, AS HAD WITHDRAWN $1800 ONLY TWO DAYS EARLIER FROM SPIN GALAXY
Reply from Spin Galaxy Casino 2025
This definitely shouldn't be happening, and we want to get this sorted for you right away. Could you please reach out to our support team with your account details if you haven't already? We'll prioritize your case and make sure this gets resolved. We value your loyalty and want to make this right.
Spin Galaxy Casino Team
Bonus looks good but the fine print is a nightmare. You have to wager crazy amounts just to get anything. Tried once, never again. Complete ripoff.
Reply from Spin Galaxy Casino 2025
We’re sorry to hear that your experience with our bonus terms was frustrating. Please make sure to review the full terms and conditions for each bonus before claiming it. Your feedback is important to us and helps improve the clarity of our promotions and communication with players.
Spin Galaxy Casino Team
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