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Immiassist Reviews 1,093

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TrustScore 4 out of 5

4.1

Visa Consultant
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Review summary

Created with AI, based on recent reviews

Evaluating 898 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the website, describing the application process as simple, quick, and straightforward. Many appreciate the ease of navigation and the clear, logical system, which makes completing forms convenient and efficient. However, some people were dissatisfied with the pricing, finding it significantly higher than official government websites. Reviewers also mentioned issues with the payment process, noting that the cost was often not disclosed upfront and that payment was sometimes requested before all necessary documents were uploaded. Additionally, some users experienced difficulties with the website's functionality, such as the inability to use special characters or hyphens in addresses.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use, straightforward... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website as easy to use,... See more

Price

Customers had negative experiences with price, consistently reporting that the service is very expensive and... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express dissatisfaction,... See more

Payment

Reviewers consistently express dissatisfaction with the payment process. Many report being charged upfront... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.

Rated 4 out of 5 stars

It was pretty easy to process. However, they took my money first and then asked for my details later... what if I didn't qualify for a visa? Anyway, this website was a lot easier to use than some ot... See more

Rated 4 out of 5 stars

The system does not allow umlauts, like ä, ö, etc., which means that I cannot write my address as it actually is, because in my native language, "ä" is a different letter from "a", like in Finnish, Ge... See more

Company details

  1. Visa Consultant

Written by the company

Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.

Contact info

Promotion box for Immiassist

Travel Visa. The easy way.

Getting your visa has never been easier. Apply now, 100% online!

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 42% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

AVOID

AVOID. This is close to a scam. Googled for a British ETA and was charged over $150 for the $30 eta visa. Spoofed the actual government site. No value added. Google is partially to blame as Google search generates 4 or 5 of these sites before the actual government site appears. You don't need to use them for most things including the ETA for tourists. Make sure you are on legit government site, not a for profit site unless you want to pay them for virtually no work.

24 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Mark,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
• Detailed document revision
• Ensuring you get your visa at the right moment, as even getting it too early can cause issues due to validity
• Detailed visa tracking and recovery in case of loss, theft or issues with delivery
• Professional visa and travel support
• Government fees (directly established by governments)

All this to reduce any chances of rejection to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us

Warm regards,

The ImmiAssist team

Rated 1 out of 5 stars

nope

confusing ass website. if i want to cancel k eta submission before payment (as i want to use e arrival as my country is exempt) i have to use my email AND application id in which i don’t have the letter. and they also charge me $100. scammy website.

27 February 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi,

Thank you for taking the time to share your feedback. We completely understand your frustration, and we're truly sorry for the confusion this caused.

To clarify: we are a private visa assistance service, not affiliated with any government. This is stated on our website.

Regarding your K-ETA submission, we'd love to help you sort this out right away. Please contact us at support@immiassist.com with the email address you used during your application and we'll locate your order and assist you from there.

Again, we sincerely apologize for the stress this has caused.

The ImmiAssist team

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