I got my package as I ordered it, it's perfectly functional for the purpose I got it for and any damage was minor and easily fixed. for reference I got a ps4 version of Minecraft and it was a bit of m... See more
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Written by the company

- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
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Good condition as described
May use AI-assist with repliesRead more
Very good happy with your company Very…
Very good happy with your company Very good service thank you
Brendan Norman

Reply from CeX/Webuy - Ireland
Customer support problems
Everytime a eon's elite skylander comes into cex I have to email the cex customer support due to the fact every single time I know of it has just been a singular series 1 figure. Last Saturday a eons elite eruptor came into stock and I emailed requesting to know in regards to it. I got my response Sunday evening completely misunderstanding my point bizarrely thinking I was speaking about the quality of the figure not the fact it was a completely different variation with different functions and pricing.
This was very frustrating for me as I wanted to budget and buy it before Monday and it could have sold out so this left me very upset, having to contact support every single time is extremely tedious and based off the fact about 10 of my orders have been wrong in the past
Then 2 entire days later I got a response once again fully misunderstanding everything after I HAD SENT A EMAIL explaining how ee figures were released three years after the base figures, they serve different in game functions and are priced differently
Only now did I get a response just commenting on the price and how the image is to resemble the base figure and completely misunderstanding everything which is extremely frustrating. Unsure if this is ai not getting it or if cex does not inform their workers how to handle items that they sell on their own website. Inconcpment and frustrating support.

Reply from CeX/Webuy - Ireland
Sold a broken controller and refused to change it
Bought an xbox controller was a grade c so expected some scratches or marks. When it arrived the right joystick had the rubber hanging off and 2 buttons were sticking. Brought back to the shop and was told can't change my fault cause it's grade c. The controllers unusable, 50 quid down the drain. Won't be back

Reply from CeX/Webuy - Ireland
They were lovely came all together and…
They were lovely came all together and one big box very happy came well packaged
I would happily recommend CEX
I would happily recommending Cex for purchasing 👍 i have used 5-6 times and have got exactly what i thought i was ordering🙏 the pricing is great too.
Bridget
Very simple process
Samsung A56 A class
What was ordered was exactly what arrived 3 days later and the condition was also as described. Thos os the 2nd purchase one on line one in shop and both worked out well. No issues.
Always a great experience with friendly…
Always a great experience with friendly knowledgeable staff.
i got what i ordered in goood condition…
i got what i ordered in goood condition and timely manner. thanks CEX.
Always great service and great quality…
Always great service and great quality products quick delivery service
Product was delivered to good condition…
Product was delivered to good condition matching description on website.
Disappointing Experience
Bought a game online and it arrived without the disc! When the actual game finally arrived it was so badly scratched it would not load on the console. Very disappointed with the customer service I experienced after I complained

Reply from CeX/Webuy - Ireland
I’ve been shopping with CeX for years
I’ve been shopping with CeX for years, and it’s hands down one of my favourite places to pick up games, tech, and collectibles. There’s always something new to discover—every visit feels like a treasure hunt, especially for collectors.
What really stands out lately is how affordable their delivery has become. It makes picking up those hard-to-find items even easier and better value than ever. Whether you’re buying online or in-store, CeX is a fantastic place to find great deals on pre-owned gems. Highly recommended for any avid collector!
Letterkenny CEX - recommend this store
Access to collect the device was very fast after purchase. Device worked as described on the web page
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