iDonate.ie  Reviews 

535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the online platform is extremely easy to navigate, secure, and exceptionally well-designed for supporting various heartfelt charitable causes. Consumers consistently praise the efficient transaction process, noting that donations go through immediately and receipt confirmations are always sent promptly to email. Some reviewers were not happy with having to pay additional administrative fees or extra costs when completing their donations on the site. A few other people also felt that managing these extra optional payments required paying closer attention to the final transaction details.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how well organized and user-friendly... See more

Website

Users describe positive interactions with website, highlighting that it is very easy to navigate and use.... See more

Service

Customers had positive experiences with service, describing it as quick, efficient, and very easy to use for... See more

Payment

Customers consistently note positive experiences with payment, highlighting the smooth, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a new donation company for me. Having just returned from a family trip to Donegal I was keen to donate to a Franciscan Friary we flew past but have every intention of returning to soon. The we... See more

Rated 5 out of 5 stars

First time uever using it. Set it up in behalf of my grandson who wanted to raise awareness for young people and their Mental Health. Yspi organisation will benefit from his efforts.

Rated 5 out of 5 stars

Idonate outlined clearly how to set up page,add QR etc .. Always had answer to query.easy to use,navigate.. Just noticed this week there is a reply option after donation recd ,which is good,more per... See more

Rated 5 out of 5 stars

I have used idonate.ie, before as I was making a donation to a friend, I find it very easy to use, and secure, and as it's Irish owned, I like knowing I'm supporting a home growing company to succeed... See more


Company details

  1. Charity
  2. Software Company

Written by the company

iDonate is Ireland’s leading fundraising platform. We were established in 2011 to provide a free service for charities and have since helped over 5,000 causes to raise over €100,000,000. From day one, our mission has been to ‘make giving easier’, through providing practical, innovative tools for both charities and fundraisers. A 100% Irish-owned company, we are proud to support Irish causes and fundraisers and our friendly, locally-based support team is always on hand to offer support. We place a huge value on transparency, so neither donors nor causes will ever incur any hidden fees or extra costs on our platform. At iDonate, we share the same goal as our fundraisers – to help causes to raise more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

535 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(535)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A simple and easeful experience

What a simple and easy platform to use. I didn't see the option of how to donate with PayPal. I'm not very tech savvy so maybe the functionality was there but I didn't see it. It didn't take away from my 5 star experience though. Best of luck!

12 May 2024
Unprompted review
Rated 5 out of 5 stars

School donation

I shudder when I have to do things on line BUT my recent experience was easy to buy raffle tickets for my grandchildren’s school using I donate .
Simple and straightforward.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

I've used this site both to donate &…

I've used this site both to donate & as a crowdfunder. As a crowdfunder I found it excellent, being able to pick up the phone & speak to the guys directly was brilliant, they were so helpful, which made me confident in setting up the page. Would definitely use it again.
As someone who has donated, I was a little taken aback by how much was charged. But overall the site is easy to use, the customer care is excellent & I would certainly recommend it to others.

16 April 2024
Unprompted review

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