Alex Barlow at Ideal Utilities has been amazing, so very helpful & great at advising on the best contract for my small business. Would highly recommend!
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Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent. Last year I dealt with Jake Myers at the time of our contract renewal and he really... See more
Company replied
As a small business concerned with rising costs, we have been using the services of Ideal Utilities for the last couple of years. Jordan Haines has always been brilliant, so polite, helpful and great... See more
Company replied
As a small business concerned with rising costs, we were looking to save money on our utilities. John Taylor helped and was very polite, helpful and managed to get us a great deal. Would highly recom... See more
Company replied
Company details
Written by the company
At Ideal Utilities we are committed to saving your company money on your energy bills. If you are tired of paying extortionate rates and are seeking to significantly slash your monthly outgoings, you have come to the right place.
Contact info
St Georges court, PR4 2EF, Kirkham, United Kingdom
- 01772 286116
- Customer.support@idealutilities.co.uk
- idealutilities.co.uk
Alex Barlow at Ideal Utilities has been…
Alex Barlow at Ideal Utilities has been amazing, so very helpful & great at advising on the best contract for my small business.
Would highly recommend!
17 February 2026
Unprompted review
Good Experience to have
Alex was clear and straight to the point and made the whole process easy to do
5 February 2026
Unprompted review
Reply from Ideal Utilities
Thank you for your review — we really appreciate it.
I’m pleased to hear Alex kept things clear and straightforward and made the process easy for you. I’ll be sure to pass your feedback on to him.
If there’s ever anything else we can help with, please don’t hesitate to get in touch 🙂
Fully recommended
We have been working with Alex barlow for the past few years now - would thoroughly recommend him to anyone looking for a professional contact for all services. Polite and informative, he has made contract renewal an extremely pleasant process. I get one email with a full breakdown of current prices and forecasts for making a decision on period and price and recommendations. You won't go wrong dealing with Ideal Utilities and Alex!
13 January 2026
Unprompted review
Reply from Ideal Utilities
Thank you for your kind review and for your continued support over the years — we really appreciate it.
It’s great to hear Alex has made your renewals straightforward and informative, and that the breakdowns and recommendations have helped you make confident decisions. I’ll be sure to pass your feedback on to him.
Thank you for your recommendation, and as always, if you need anything at all, we’re here to help
Excellent Service
As a small business concerned with rising costs, we were looking to save money on our utilities. John Taylor helped and was very polite, helpful and managed to get us a great deal.
Would highly recommend John and Ideal Utilities
1 December 2025
Unprompted review
Reply from Ideal Utilities
Thank you for your review and recommendation — we really appreciate it.
I’m glad to hear John was able to help secure a great deal for you and provided polite and helpful support throughout. I’ll be sure to pass your kind feedback on to him.
Excellent service
Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent.
Last year I dealt with Jake Myers at the time of our contract renewal and he really went the extra mile to ensure that I got the best deal. Explains everything very clearly and a really straight-up guy to deal with.
I had cause to contact him again recently about an issue to do with our Feed-in Tariff for solar and, again, super-helpful. Thoroughly recommend Ideal Utilities based on my dealings with Jake.
21 January 2026
Unprompted review
Reply from Ideal Utilities
Thank you for such a thoughtful review and for your continued trust in Ideal Utilities — it really means a lot to us.
I’m pleased to hear Jake went the extra mile during your renewal and was able to support you again with your Feed-in Tariff query. Providing clear, straightforward advice and ongoing support is exactly what we aim to deliver.
We truly appreciate your recommendation and look forward to continuing to work with you in the future. If you ever need anything, please don’t hesitate to get in touch
10/10 Jordan Haines
20 January 2026
Unprompted review
Reply from Ideal Utilities
ank you for the 10/10 review — we really appreciate it!
I’ll be sure to pass your feedback on to Jordan. If there’s ever anything else we can help with, just let us know
Jordan was very helpful and patient…
Jordan was very helpful and patient throughout the process and did not pressure me into making decision until I had the time to go through the information provided. Highly recommend.
16 January 2026
Unprompted review
Reply from Ideal Utilities
Thanks so much for your kind words — we really appreciate you taking the time to leave a review.
I’m glad to hear Jordan was helpful and gave you the space to make the right decision without any pressure. That’s exactly how we aim to work with our customers.
If you ever need anything in the future, we’re always here to help 🙂
Great company, highly recommend
As a small business concerned with rising costs, we have been using the services of Ideal Utilities for the last couple of years. Jordan Haines has always been brilliant, so polite, helpful and great at exploring/explaining the best options to meet our needs. Would highly recommend Jordan and this company. Many Thanks as always for all of your help Jordan : )
14 January 2026
Unprompted review
Reply from Ideal Utilities
We’re delighted to hear that Jordan has consistently provided polite, helpful support and taken the time to clearly explain the best options for your business, especially during a period of rising costs. Your recommendation means a great deal to both Jordan and the wider team.
Thank you for your continued trust in Ideal Utilities — we’re always here to help.
jordan Haines was very helpful during…
jordan Haines was very helpful during setting up the new contract. very good customer service as always
14 January 2026
Unprompted review
Reply from Ideal Utilities
We’re pleased to hear Jordan was very helpful in setting up your new contract and that you received the high level of customer service you’ve come to expect from us. I’ll be sure to pass your comments on to him.
Thanks again for choosing Ideal Utilities — we look forward to continuing to support you.
Contacted by John from Ieal Utilities…
Contacted by John from Ieal Utilities who explained everything about change-over and was very helpful .
13 January 2026
Unprompted review
Reply from Ideal Utilities
Thank you for your feedback. We’re pleased to hear that John was helpful and clearly explained everything about the changeover. We really appreciate you choosing Ideal Utilities.
I have been dealing with Jordan for our…
I have been dealing with Jordan for our energy contracts for a while now. Always comes back with the most competitive prices without any pressure and quick to answer any questions I have.
No hassle, no fuss, job done! Thank you.
14 January 2026
Unprompted review
Reply from Ideal Utilities
Thank you for the great feedback. We’re really pleased to hear you’ve had such a positive experience working with Jordan and that he’s consistently been able to secure competitive prices with no pressure. We appreciate your continued trust and support — thanks again for choosing Ideal Utilities.
As a Company we have found Ideal…
As a Company we have found Ideal Utilities exceed our expectations on helping us find the right gas and electricity supplier. Big thank you to Jordan Haines for looking after us to make savings.
14 January 2026
Unprompted review
Reply from Ideal Utilities
Thank you for the great feedback. We’re really pleased to hear that Ideal Utilities exceeded your expectations. Jordan will be delighted to know his support helped you secure savings — thanks again for choosing us.
Thanks John for all of your hard work…
Thanks John for all of your hard work and support, very much appreciated.
Cheers
Jamie
14 January 2026
Unprompted review
Reply from Ideal Utilities
Thanks very much, Jamie — really appreciate the kind words. It was a pleasure working with you, and I’m glad I could help. All the best.
Really great on the phone
I was Contacted earlier today by Jay. I am extremely cautious when it comes to using a broker as I have been stung massively in the past by using one but Jay was so lovely on the phone. He answered all of my questions and really eased my mind. I’m really looking forward to seeing the results of this as Jay specialises in Agriculture! Thanks again!
3 December 2025
Unprompted review
Reply from Ideal Utilities
Thank you for taking the time to share your experience! We completely understand how cautious you’d be after a negative experience in the past, so it’s great to hear that Jay was able to put your mind at ease.
He prides himself on being clear, patient, and knowledgeable — especially when it comes to agriculture — so he’ll be really pleased to read your feedback.
We’re looking forward to delivering the results you’re expecting, and if you ever have any questions along the way, we’re always here to help. Thanks again!
Best Company for farmers!
Jay is great and so helpful with our farm. Really looking forward to working with Ideal in the future would recommend to any farmer across the UK!!
3 December 2025
Unprompted review
Reply from Ideal Utilities
Thank you so much for the fantastic review! We're really pleased to hear that Jay has been such a big help with your farm — he’ll be delighted to see your feedback.
We’re looking forward to working with you as well, and it means a lot that you’d recommend us to farmers across the UK. If you ever need anything or want us to review future options, we’re always here to help!
Great service
Spoke to Brandon, made it really easy for me to assess my options. really happy with the service i received 5stars!!
27 November 2025
Unprompted review
Reply from Ideal Utilities
Thank you for the brilliant review! We're really glad to hear that Brandon made the process easy and helped you clearly assess your options. It’s great to know you were happy with the service — 5 stars means a lot!
If you ever need anything else or want us to review future options, we’re always here to help.
Good experience, good outcome.
Hi - I was contacted by Ideal Utilities. I was initially wary as I have had mixed experiences over the years dealing with energy brokers. However, Ideal Utilities were able to offer me a better rate than I could have secured going directly and their approach was professional and they genuinely cared for the outcome. "All good"
21 November 2025
Unprompted review
Reply from Ideal Utilities
Thank you for sharing your experience! We completely understand the hesitation when it comes to dealing with brokers, so we’re really pleased to hear that our approach helped put your mind at ease.
It’s great to know we were able to secure you a better rate than going direct, and that you felt the service was professional and genuinely focused on getting the right outcome for you.
We really appreciate you giving us the chance — and we’re glad it turned out “all good.” If you ever need anything in the future, we’re always here to help!
Thank you to Jake and Kian for all your…
Thank you to Jake and Kian for all your help and going to the extra mile.
3 November 2025
Unprompted review
Reply from Ideal Utilities
Thank you so much for your kind words! We’re really glad to hear that Jake and Kian were able to help and go the extra mile for you. They’ll be really pleased to see your feedback.
If there’s ever anything else you need, we’re always here to help!
Tom.
Tom has been dealing with our energy contracts getting us the cheapest deals for many years now. Always very professional and extremely helpful Thanks Tom
5 June 2025
Unprompted review
Reply from Ideal Utilities
Thank you for your fantastic review! We’re really pleased to hear that Tom has been able to support you over the years and consistently secure the best deals for your business. His professionalism and helpful approach are a big part of what we strive for, and he’ll be delighted to see your feedback.
Thanks again for your continued trust — we truly appreciate it! If you ever need anything, we’re always here to help.
Excellent savings and customer service
Jake and Shae were both very helpful without being pushy. They found me the cheapest contract that suited my business. They were more than happy to give me time to think things over and called me back as promised. All my questions were answered during their calls and I'm delighted with the savings on future bills.
23 October 2025
Unprompted review
Reply from Ideal Utilities
Thank you for taking the time to share your experience! We're really pleased to hear that Jake and Shae were able to support you in a helpful, no-pressure way and find the best contract for your business. Giving you the time and space to decide — and making sure all your questions were answered — is exactly the service we aim to deliver.
We’re delighted that the new deal will bring solid savings on your future bills. If you ever need anything else, we’re always here to help!
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