Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise. My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously bro... See more
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Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only wit... See more
Company replied
This is an amazing computer sleeve. My 15” HP laptop - with ten key side - fits perfectly. The cushion enables me to put this into a larger bag with no fear of scratching or dents. The beige is mo... See more
Company replied
The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that . The cover case doesn’t cover the whole phone I don’t think it protec... See more
Company replied
Company details
Information provided by various external sources
Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.
Contact info
United States
- idealofsweden.us
3.6
Average
450 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Not close to “premium quality”
Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise.
My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously broke by the camera.
Not worth the money!
1 October 2022
Unprompted review
So a friend ofHorrible customer service! NEVER deal with this company! mine asked me to order…
So a friend of mine asked me to order an iPhone 12 case for her which I did. I received the order confirmation and tracking number within a few hours. After 2 days of me constantly checking that tracking link which keeps saying it does not exist. I did not feel good about this company so I went up to their website to read their FAQ about returns which state oh, you cannot cancel an order because the moment one places an order, they get so excited and ship it instantly. I then contact them, and they only reply after 5 days telling me the same thing that they cannot cancel an order since orders ship immediately! I then tell them well if it ships immediately why does the tracking link show it doesn't exist? Still no reply after 1 week! Horrible company and appalling customer service.
26 July 2022
Unprompted review
I have purchased two face masks
I have purchased two face masks. Both of them have very bad smell of chemical substances. I can smell it when I open the package. The smell makes me feel dizzy and headache. I can not accept the product with such bad quality.
24 January 2022
Unprompted review
Not good delivery on reclaimed product.
Had some great deals offers, and most of the products where good and delivery fine.
But one of the products had a defect and we where promised a new one right away. 3 weeks after the product was ready to be delivered we still haven't received anything. I have written twice and only answer, "we haven´t forgotten about you, we are very busy"
Hopefully the product will arrive soon?
22 January 2022
Unprompted review
No Invoice
They were not able to give me a simple invoice for my order. What kind of company can't give invoices for purchases?
29 October 2021
Unprompted review
Not worth the money.
Quality of the cover for phones is not good at all for the price. I have it for few day and already first day corner got chipped of after I dropped it and now I discovered that other corner is cracked. With this speed you will need new cover every month. It's meant to protect the phone when you drop it so I would expect to be stronger.
Delivery took also longer then I would expect.
29 October 2021
Unprompted review
I love my phone case/magnet wallet/iPod…
I love my phone case/magnet wallet/iPod case
I just wish the phone case would be a little more protective on the sides. I’ve dropped it once and it scratched the side of my phone. I do LOVE it though, no where else can I find a snake print phone case/iPod case. Especially one that it textured ❤️🐍
9 July 2021
Reply from IDEAL OF SWEDEN
Thank you for your review and feedback!
We wish you a nice day,
IDEAL OF SWEDEN
Arrived as promised and quality great!
9 July 2021
Reply from IDEAL OF SWEDEN
Thank you very much for your kind review! We are truly happy to hear this.
Have a wonderful day,
IDEAL OF SWEDEN
The wrong case was sent and it has been…
The wrong case was sent and it has been impossible to exchange the wrong product for the correct one.
I love the case and would love for it to fit my phone
5 July 2021
Reply from IDEAL OF SWEDEN
We are sincerely sorry to hear this!
Please double check your order confirmation, if you have not received the corresponding product we will of course solve this for you. You are then welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com and we will investigate this further.
Best wishes,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Thank you for your positive review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
Poor customer service
Very stylist and good quality products. Deliver was free and fast. However, it is almost impossible to get a hold of someone if you have a question or need to make a return. You have a 14 day return policy but I have been attempting to make a return for 4 days now and am still waiting on a response back from customer service to get a return label.
3 July 2021
Reply from IDEAL OF SWEDEN
We are sorry to hear that you do not feel satisfied with our service. Please note that we do not provide free return labels, as stated in our terms and conditions.
I can see that you have contacted us twice and we have replied to you both times and provided the information and link you need to register your return for you.
If there is anything else we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
These phone cases last forever
These phone cases last forever! I had an I phone 7 and loved the case! I was excited to find the exact same one to fit My new iPhone 12 mini! Excellent product and came quickly!! within about a week!!
2 July 2021
Reply from IDEAL OF SWEDEN
Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
Terrible return and exchange rules,very…
Terrible return and exchange rules,very inconvenient for customers!
2 July 2021
Reply from IDEAL OF SWEDEN
We are sad to hear you feel dissatisfied about our return policy!
You are of course welcome to contact our Customer Service if you have any questions regarding our return policy or how to return an order. You can reach them through email and live chat.
Best Regards,
IDEAL OF SWEDEN
We haven’t received our refund yet.
2 July 2021
Reply from IDEAL OF SWEDEN
We are sorry to hear you do not feel satisfied about the handling of your return.
The return process normally takes between 7-14 days, but can take longer depending on the country of dispatch.
If it has been more than four weeks since your return was posted, please contact us at reviews@idealofsweden.com and we will make sure to investigate this further. Please note that we need both your receipt from the post office, and the tracking number, to be able to start an investigation.
Best Regards,
IDEAL OF SWEDEN
I purchased two cases
I purchased two cases. One was fine, the other was not made well. Considering the cost I am not happy. I am concerned how long the case will last and if I will purchase any other items.
27 June 2021
Reply from IDEAL OF SWEDEN
We are so sad to hear you do not feel satisfied with the quality of the product you have ordered.
To be able to help you further, please contact us at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage, in your email.
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and love your products from us.
Have a wonderful day,
IDEAL OF SWEDEN
Hello,
Hello,
Im very disappointed with this company called “ Ideal of Sweden” did not receive my requested order yet, they send the wrong products and they are not responsible, i did place a claim against this company and DO NOT RECOMMEND THIS COMPANY TO ANYONE.
Also do not wish to be their customer , it was a big mistake to trust this company and placing order with them.
Thank you
24 June 2021
Unprompted review
Reply from IDEAL OF SWEDEN
We are sincerely sorry to hear this!
You are welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com and we will investigate this further.
Best wishes,
IDEAL OF SWEDEN
Ideal of Sweden has been great about…
Ideal of Sweden has been great about service, returns, the works. And beautiful products!
17 June 2021
Reply from IDEAL OF SWEDEN
Hello Paula,
Thanks a lot for the five-star review! It means a lot to hear you are satisfied with your order.
Wishing you a great day!
/IDEAL OF SWEDEN
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