Icosmeticclub Reviews 

202
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Somehow an account was made in my name. And due to the fact that I was unaware of this as well as the charges Eric from customer service obliged with helping me to cancel my account as well as sort ou... See more

Rated 4 out of 5 stars

Had a credit with them after a few auto payment and tried twice to buy goods but comes back out of stock. Troubling to understand no stock of 14 different products. After help from others got offer... See more

Rated 5 out of 5 stars

Thank u Jamal for your assistance regarding my issue. You acted very promptly in getting back to with such etiquette and very professional. You made me feel very important in the respectful manner in... See more

Rated 4 out of 5 stars

There had been a problem regarding my membership and order, so after the company has emailed me and asked me to give my review, I’m hoping that will get it sorted. Am happy that they looked into this... See more


Contact info

4.1

Great

TrustScore 4 out of 5

202 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(202)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick response.

Ahlby assisted resolve my issues very quickly, hopefully everything will be resolved as discussed. Thank you.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Emerald for efficient…

Thanks to Emerald for efficient guidance, I was able to quickly resolve my issue with minimal hassle! Highly recommend it for handling customer service issues. Once again, Thank you for the assistance Emerald.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

I had my bank stop a payment from this…

I had my bank stop a payment from this company !!
I didn’t even know who they were, until that point - just a good job I have a great bank or I’d have missed it
Please be aware - at least highway robbers wore a mask !!!

3 February 2025
Unprompted review
Rated 4 out of 5 stars

There had been a problem regarding my…

There had been a problem regarding my membership and order, so after the company has emailed me and asked me to give my review, I’m hoping that will get it sorted. Am happy that they looked into this and are resolving this in full

20 September 2024
Unprompted review
Rated 1 out of 5 stars

***SCAM***

Appalling customer service, absolute scam, thought I was buying a golf pong game off Facebook, paid, then next I see a subscription coming from my bank to this company which I have no interest in. Not only one payment but 2 came out, received a refund for one but like getting blood put of a stone for the first one, their chat seems to be open 24/7 amd the just give you the same answer...email manager...who is the manager??? Who do I report to, clearly been done a few times. I can't say don't go near them because you don't actually know you have until money comes out of your account and the item you thought you bought has vanished!!!

31 August 2024
Unprompted review
Rated 1 out of 5 stars

I have no recollection of signing up…

I have no recollection of signing up with this company didn't realise they had taken over £50 out of my credit card.So tried to spend this on their site but it said unable to deliver to this country although they can take money from here!Tried twic e with Calisus and Bryan to get my money back but no luck. This is a complete scam please be wary of this company

13 November 2024
Unprompted review

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