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IC Markets (EU) Ltd Reviews 

4,203
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report a highly positive experience, praising the professionalism and reliability of the service. Many highlight the excellent customer service, noting its serious, reliable, and helpful nature. The support team and agents are frequently described as friendly, knowledgeable, and patient, providing clear, professional assistance. People are particularly impressed with the exceptionally fast response times, often receiving immediate and accurate solutions. The service is noted for its efficiency and user-friendliness, making processes simple and convenient. Reviewers appreciate that issues are quickly resolved with direct and effective solutions, enhancing their overall satisfaction.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, reliability, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great service and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

Great service and a very positive experience overall. Everything works smoothly, the process is simple and convenient, and the support team is quick to respond and helpful whenever needed. I real... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(4,203)

2,742 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

easy live trading account creation

easy live trading account creation. Support helped in time to have the bank account also in EU to trade with, so it didn't just dawn on me at the time of the withdrawal. Customer service on the live chat is readily availabe and helpful.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, super fast and professional !
I called the IC Market Service and 2 minutes later I had someone on the phone.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Super simple to use!

I use IC Markets EU because is super simple and user friendly. The big plus is the chat . Believe me you have a question and in a few minutes you'll get your answers.

Recomand 100%

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Support!

I really like very good work of support. They work veeery fast almost instant so I can solve my problem very quick. Good job!

24 June 2026
Unprompted review
Rated 5 out of 5 stars

I rarely have to contact support

I rarely have to contact support, because things just work. However, I had to update some documents and it was all done, problem free in under 5 minutes - PERFECT!!!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Instant Support

Genuinely got logged out of my account started panicking and thought someone change the authenticator 2fa but they quickly reset and let me in my account and saw everything was fine. W company

23 June 2026
Unprompted review

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